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Homewood Suites by Hilton Phoenix-Metro Center

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#66 of 174 Hotels in Phoenix
Certificate of Excellence
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Homewood Suites by Hilton Phoenix-Metro Center
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445 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Reviewed 6 days ago NEW

Do not stay if you are expecting to get value for breakfast for your breakfast or social hour, especially if the hotel is busy. Rooms were fine. Pool was very small. Would be ok for a business trip but not for family time

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 849gregorys
PHXPRMGR, Manager at Homewood Suites by Hilton Phoenix-Metro Center, responded to this review

Thank you for sharing your feedback regarding your recent stay. We apologize that we did not meet your expectations during your stay.

Lancaster, California
HOTEL’S FAVOURITE REVIEW
Reviewed 18 January 2017 via mobile

I was very happy about the service at this hotel. Our maid went the extra mile to provide us a great service. The room was spacious and clean. The location was next to many restaurants which was great. It was a short 20 minute drive from downtown and Arizona state. The distance was worth the money it saved on the...

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Helpful?
Thank pooh44136
About Hotel's Favourite Review
Cambridge, United Kingdom
Reviewed 1 week ago via mobile

Excellent location - an easy drive from the airport. Clean ,spacious and well equipped room. Very friendly and efficient staff. Loved the 'breakfast lady'. Food was adequate but nothing special. Reception team went our of their way to help when I mistakenly thought I had left something behind in the room! Would be happy to stay there again.

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Helpful?
Thank TA2-Peggy
Prescott, United States
Reviewed 3 weeks ago

This was a great location, near everything we needed. The staff was friendly and the room was spacious. It was booked as a couples weekend and turned out to be a family stay. Plenty of things for the kids to do, with a basket ball court and heated pool.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Jean G
Massapequa Park, New York
Reviewed 3 weeks ago

Rooms and hallways need updating. Clean. Friendly staff. Good location. NOISY air conditioning, could also hear freeway noise at all hours...even with the noisy air conditioner running. Breakfast was average, but plentiful and free.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank H1369RLdianeg
PHXPRMGR, General Manager at Homewood Suites by Hilton Phoenix-Metro Center, responded to this review

Thank you for sharing your concerns regarding the hotel. We are pleased to say that we will begin a full renovation of the rooms and hallways in the next few months. We certainly hope to have the opportunity to have you back at our property once we have completed the work.

Las Vegas, Nevada
Reviewed 4 weeks ago

Came to see Joyce Meyer great location clean rooms coffee pot could be larger comfortable beds need TV guides in room need more trash cans in room area when the shhhh is in the door house keep should not knock

Review collected in partnership with Homewood Suites by Hilton
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Thank lisasQ8150RO
Phoenix, Arizona
Reviewed 4 weeks ago

Always enjoy Hilton Homewood Suites. This property has been upgraded since my last stay here. Very pleasant two weeks. Only negative was the eve reception. Lack of variety and running out of wine and/ or beer a couple times

Review collected in partnership with Homewood Suites by Hilton
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Thank darvink2016
Farmington, United States
Reviewed 4 weeks ago

Accidentally left an expensive bluetooth speaker in my room when checking out. Called them 2 hrs later. It's gone with no explanation. They deferred me to some online claim system which has yet to respond to me a week later. Stay was okay, but make sure you triple check your room because they will steal anything you leave behind.

Review collected in partnership with Homewood Suites by Hilton
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Thank neilpE7637FD
Missoula, Montana
Reviewed 4 weeks ago

This is an older Homewood Suites. So if you book hoping for the dark wood and soft creams and beige colors of the newer hotels, you will be disappointed. However, if you traveled a lot before 9/11 and spent nights in Hilton properties, you will feel right at home. The garish ugly hallway carpet is there. So is the gold...

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1Thank 100nightsayear_sea
Reviewed 17 February 2017

The cleaning person decided that a cactus we had purchased was garbage and threw it away. When we contacted the front desk we were offered a small can of pringles, a microwave bag of popcorn and a bag of MMs as compensation. When we asked if we would be reimbursed we never received a straight answer. Poor customer service.

Review collected in partnership with Homewood Suites by Hilton
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Thank deloresk244

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Find a spacious Phoenix home away from home in Arizona’s metropolis at Homewood Suites by Hilton Phoenix – Metro Center. Just off I-17 and 15 minutes from Phoenix Sky Harbor International (PHX) Airport, this all-suite North Phoenix hotel is situated centrally for travel to Flagstaff, Tucson and beyond. Whether you’re in town for a Phoenix business trip, a pilgrimage to the University of Phoenix Stadium for the NFL Cardinals or to simply catch some winter sun and shoot the fairways on innumerable local golf courses, Homewood Suites by Hilton® Phoenix – Metro Center is a slice of Arizona home on the road.We take care of the little things. Your full hot breakfast is included, seven days a week. Enjoy the included evening dinner and drinks *on Monday through Thursday, and stock your suite’s kitchen with favorites from our onsite 24-hour convenience store. Work smart in your suite, or poolside with included WiFi access, and relax in front of the upgraded cable package on the flat screen TV.Maintain your exercise routine with modern cardio equipment and free weights coupled with an outdoor pool. Shoot hoops with the kids on the hotel's basketball court. Enjoy racquetball, softball, soccer and tennis at Rose Mofford Sports Complex. Take the whole gang, and your four legged friends – there’s two dog parks there, and Homewood Suites by Hilton Phoenix – Metro Center is a fully pet-friendly hotel. ... more   less 

Additional Information about Homewood Suites by Hilton Phoenix-Metro Center

Address: 2536 W Beryl Ave, Phoenix, AZ 85021-1642
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $138 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Phoenix-Metro Center 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Phoenix-Metro Hotel Phoenix
Homewood Suites Phoenix
Homewood Phoenix
Hilton Phoenix
Phoenix Hilton
Phoenix Homewood Suites
Homewood Suites By Hilton Phoenix-Metro Center Arizona
Hotel Style:
#19 Family Hotel in Phoenix
#31 Romantic Hotel in Phoenix
#59 Business Hotel in Phoenix
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Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Phoenix-Metro Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring earplugs because the HVAC will drone on so loudly you won't be able to hear yourself think.”
 of 5 bubbles 100nightsayear_sea, 22 Feb 2017 | Read review
“We were in room 306 and never heard a peep from anyone.”
 of 5 bubbles stattad, 19 Nov 2016 | Read review
“Ask for something on the pool side if traffic noise bothers you.”
 of 5 bubbles P7993AUdavidd, 20 Jul 2016 | Read review
“Ask for a suite facing away from the freeway, although even the freeway noise is minimal.”
 of 5 bubbles giddytraveler, 17 May 2016 | Read review
“Odd numbers face the courtyard; even numbers get traffic noise.”
 of 5 bubbles 91914, 7 Mar 2016 | Read review
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