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DoubleTree Suites by Hilton Hotel Phoenix

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DoubleTree Suites by Hilton Hotel Phoenix
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1,194 Reviews from our TripAdvisor Community

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Showing 1,163: English reviews
Woodbridge VA
Reviewed 5 days ago NEW

Clean, friendly staff, free parking, free internet, free breakfast. Overall great value close to downtown and airport. Only downside is that hotel is a bit "dated" and could use a renovation. The staff was outstanding and quickly resolved any issues. Overall - a great experience for the money.

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Helpful?
Thank ronaldh211
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

ronaldh211, Thank you for your feedback. We're glad that you enjoyed our hospitable staff and many amenities including our complimentary WiFi and easy access to the airport and downtown Phoenix. We are currently working on plans for a renovation and we hope to see you again so you can see the updates we make.

Aztec, NM
Reviewed 6 days ago NEW

This hotel is very well maintained. The staff was very helpful and heart warming. The room was spectacular. Pool area was clean and very well nicely decorated. The breakfast was good served with real plates and a very pleasant staff

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Helpful?
Thank janhR9437CX
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

janhR9437CX, Thank you for your feedback, our staff will be delighted to hear how much you enjoyed both our hotel and the customer service. Although it is a bit cooler out, it sounds like you were able to take advantage of our relaxing pool area. Again, we thank you for your review and hope to see you again soon.

Lake Norman, NC
Reviewed 1 week ago NEW

Travel every week and I hate to say it but this was one of the worst places I have ever checked into. The staff was nice and friendly so this wasn't a people issue. First, the doors are exterior doors, so they open to the outside, doesn't feel secure. The lights were out in the outside corridor, very dark. In...

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Helpful?
1Thank LakeNormanChic
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

LakeNormanChic, Thank you for your feedback. We're sorry to hear that our hotel did not meet your expectations. We know it can be disappointing to get to a hotel and find it is not what you were hoping for. We will take this review to the necessary departments to work on ways to make improvements for all our future guests....

Hattiesburg, Mississippi
Reviewed 1 week ago

We took a chance on staying near the airport for convenience, and scored with the Doubletree on N 44th St. It is a slightly older property, with updated rooms, and a stunning courtyard with fountains, mature palm trees, and manicured landscaping. If it hadn't been so cool at night, we would have sat out there for hours. Very nice. Big...

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Helpful?
Thank Dan B
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

Dan B, Thank you for taking the time to write your detailed review. We're so thrilled our hotel was a big win for you during your trip to Phoenix. We all work very hard to make sure each guest has a great experience and it sounds like our efforts were well noticed. We look forward to seeing you again soon,...

San Diego, United States
Reviewed 1 week ago

Check in / out was great, room was clean. Staff were helpful and extremely courteous. Food was marginal, the cost was greater than the value. I would visit the hotel in the future, however I would not order room service.

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Helpful?
Thank Alma D
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

Alma D, Thank you for your review. We're so happy that you enjoyed our spacious and comfortable two-room suites as well as our hospitable staff. We're sorry our restaurant menu and food did not meet your expectations. We will review this with the Restaurant staff to see any updates we can do to make our dining better for all our...

Phoenix, Arizona
Reviewed 1 week ago

Nothing special just a room with breakfast that is advertised as free but it is not free after you show up. So be aware of this even when you book through the honors site. I would stay here again the rooms were ok but the beds were dated.

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Helpful?
Thank scrawn152
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

scrawn152, Thank you for your review. We're sorry to hear that our breakfast and rooms did not meet your expectations. We do have a complimentary breakfast, however it only runs certain hours. We will work with the necessary departments to make sure those hours are mentioned so all guests can enjoy the breakfast. Also, we are working on plans for...

Spanish Fork, Utah
Reviewed 1 week ago

This hotel was great. I would definitely stay again. It wasn't really within walking distance to anything. Only one has station about 2 blocks away. Great free breakfast and nice rooms. They also have amazing cookies.

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Helpful?
Thank ronaldmF993MV
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

ronaldmF993MV, Thank you for your feedback. We're glad to hear that you enjoyed our hotel, complimentary hot breakfast buffet, and of course our warm chocolate chip cookies. Although we are not near downtown, we do have the easy access to it with our Light Rail station just a couple blocks away. We look forward to seeing you again in the...

Roswell, New Mexico
Reviewed 1 week ago

We decided to enjoy Phoenix at my daughter and her fiancé's for Thanksgiving. Doubletree Hilton made it very easy to make our reservations. We enjoyed our stay and look forward to another visit! Thank you Doubletree!!

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Helpful?
Thank Dara D
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

Dara D, Thank you for your review! We're thrilled to hear you enjoyed our hotel and many amenities during your visit with your daughter for the Thanksgiving holiday. We look forward to seeing you again in the future!

Houston, Texas
Reviewed 1 week ago

This hotel felt more like a Motel 6 than a Double Tree. The room was very uncomfortable. It had a stale,musty smell. It needed a complete update. I was afraid to remove my socks because of the carpet. The bathroom was unappealing. My son refused to take a shower. The mattresses were old and lumpy. Very disappointing for a Double...

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Helpful?
1Thank Tricia5163
Calvin P, On behalf of the hotel staff at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Inglewood, California
Reviewed 1 week ago

At 3 am in the morning I was woke up by a stranger with access to my room I stayed in room 508. After making emergency phone call on phone provide in dining area all I get is dial tone attempted too make call in bedroom phone disconnected from from wall I finally call 911 for police response now hotel...

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Helpful?
1Thank Will B
Calvin P, On behalf of the hotel staff at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a resort-style atmosphere less than two miles from Phoenix Airport (PHX) and five miles from downtown Phoenix at the DoubleTree Suites by Hilton Hotel Phoenix. Getting around is hassle-free at our Phoenix Airport hotel with complimentary airport shuttle service (call hotel directly for pick-up services) and the Metro Light Rail System just one block away. Start every day in style when you choose from our complimentary breakfast buffet at Belvedere's American Grill. Open throughout the day, this restaurant serves a range of modern American favorites in a casual setting. After a busy day, make the most of the warm Arizona sunshine with a swim in the outdoor pool or unwind with a workout in the fully-equipped fitness center. A warm welcome and a warm DoubleTree cookie are waiting for you at this all-suite Phoenix Airport hotel. A private bedroom and a separate seating area with sofa bed give you more flexibility for work or added space for the whole family. Upgrade to a Business Class suite for extra perks including free WiFi, daily drink coupons to Belvedere's, a lap desk, and more. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Phoenix

Address: 320 N 44th St, Phoenix, AZ 85008-6501
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: $120 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Phoenix 3.5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, TripOnline SA, Odigeo, Travelocity, Cheap Tickets and Priceline so you can book your DoubleTree Suites by Hilton Hotel Phoenix reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton Phoenix Hotel Phoenix
Doubletree Hotel Phoenix
Doubletree Phoenix
DoubleTree Suites By Hilton Hotel Phoenix Arizona
Hotel Style:
#36 Romantic Hotel in Phoenix
#55 Family Hotel in Phoenix
#59 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel Phoenix staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel Phoenix staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are accessed from an interior courtyard, so a little walking outdoors is necessary. The views are consistent regardless of direction.”
 of 5 bubbles danbL2EG, 30 Nov 2016 | Read review
“Low room number surround the pool; never had a problem, but encountered pool noise at other hotels.”
 of 5 bubbles 684ronalds, 7 Nov 2016 | Read review
“Join Hilton Honors and stay on the special floor for members.”
 of 5 bubbles chrissY3562BM, 1 Nov 2016 | Read review
“Nice central courtyard.”
 of 5 bubbles Mainsailhr, 19 Oct 2016 | Read review
“Just not by the AiR Conditioning or HVAC units”
 of 5 bubbles 195vivs, 12 Oct 2016 | Read review
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