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Arizona Grand Resort & Spa

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#32 of 173 Hotels in Phoenix
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Arizona Grand Resort & Spa
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2,499 Reviews from our TripAdvisor Community

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Showing 2,478: English reviews
North East, Maryland
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 days ago NEW via mobile

We stayed here for a week for a work function. Everything was really done well. I am used to going to fairly nice places for these, but usually something is not done well. This hotel the food was very good for all of our meals they catered. We had 700 people and never waited in line for food. Snacks and... More 

Helpful?
Thank Baltobabs
Parkersburg, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

I have not stayed at a resort or hotel where EVERY staff person went out of there way to accommodate you. I was walking back from the opposite side of the resort ( around 120 acre complex) when Dave the Electrician was finishing up his job and asked me if I needed a ride. I jumped into his golf cart.... More 

Helpful?
1 Thank 771ceo
2 reviews
Reviewed 3 days ago NEW

This hotel was not clean, we had bugs in our room all over the walls and the sink. They were all over my toothbrush. Plus the room looked dated and smelled old. Plus they charge a $49 per room per night resort fee?!? For what! We got nothing for this exorbiant fee. Ovoid this hotel unless you want to be... More 

Helpful?
Thank Janice A
Calgary
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 3 days ago NEW

The Arizona Grand is a beautiful resort, unfortunately the water park was closed during our stay so we really didn't understand why we still needed to pay a $50 per day resort fee. We really could have stayed at local hotel and sat around a small pool for much cheaper. The rooms we were given were rather tired although quite... More 

Helpful?
Thank BarryCalgary
Bunker Hill, West Virginia
1 review
Reviewed 5 days ago NEW

Unfortunately, the water park was closed for the season while I was there. I did get to do a yoga class with instructor, Armanda Callen. She did a great job! I also enjoyed a full body massage and workout class. Both were awesome! Overall, the resort was beautiful, very clean, and comfortable.

Helpful?
Thank dvm20052016
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello dvm20052016, Thank you for your detailed review. I appreciate your feedback and hope you have an opportunity to visit again soon! Thank you, Paul More 

Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

The property was great for our kids (which is why we picked it) but honestly, the photos make it look significantly better than it does in person. Our room was on the ground floor (very dark) with no views of the property as shown in the photos. To me, it felt more like an oasis for its owners than a... More 

Helpful?
1 Thank BillDFarmingdale
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello BillDFarmingdale, I am regretful we did not meet your expectation. I would like to extend my sincerest apologies and do hope you give us a second chance in the future. I genuinley appreciate your 4-stars and feedback. Thank you, Paul More 

Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We are so happy we picked The Arizona Grand as the hotel for our guests attending the wedding of our daughter. The staff from the first meeting until checkout were simply the best! Absolutely everyone we dealt we was helpful and accommodating to all our questions and concerns. We heard nothing but praise from all our family and friends with... More 

Helpful?
2 Thank meknwa
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello meknwa, Congratulations on your daughter's recent nuptials! We are delighted you chose us to be a part of your special day. I am thrilled you had a wonderful experience and want to thank you for taking the time to share your visit on Tripadvisor. Please, come back and visit soon! Paul More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

This a beautiful place! It is a very large resort. The water park was closed while we were there which was a bummer as we still had to pay the 50+ dollars a day resort fee. The pools were decent but become shaded quickly during the day as they are located between the buildings. This faculty has a magnificent workout... More 

Helpful?
Thank Linda E
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello Linda E - thank you for your review. I truly appreciate your 4-stars and hope you have an opportunity to come back and visit soon! More 

Phoenix, Arizona
2 reviews
Reviewed 1 week ago

We have a large family (25) and decided to celebrate our mom's 80th birthday over two days. Kate and Martha were very helpful in making arrangements. This included Martha taking time to show me some of the rooms at different locations on the property. Initially I selected one area. They arranged for eight rooms in the same location, including two... More 

Helpful?
Thank TomMcCauley
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello TomMcCauley - happy belated birthday to your mother! I am delighted you chose to share your special occasion with us and enjoyed all aspects of your visit. We cannot wait to welcome you back for your summer vacation! Thank you for your review! More 

1 review
Reviewed 1 week ago

I attended a wedding last weekend at the Arizona Grand Resort - all I can say is Absolute Perfection! From the moment I arrived, I was graciously greeted, shuttled over by one of the valet to the site of the wedding, which in and of itself was such a spectacular and amazing site. Tracy Mueller, Director of Social Catering, was... More 

Helpful?
Thank Gina R
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello Gina R., Thank you for your wonderful review! I am thrilled you enjoyed your visit and I truly appreciate you sharing your experience on TripAdvisor. Please, come back and visit soon! Paul More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled at the base of America's largest urban park and wilderness preserve, Arizona's only AAA Four Diamond all-suite resort features spacious one and two-bedroom suites. Whether meeting with colleagues or vacationing with friends, gracious service, creative culinary delights, and unique recreational activities await. All in the midst of a tropical escape. ... more   less 

Additional Information about Arizona Grand Resort & Spa

Address: 8000 S Arizona Grand Parkway, Phoenix, AZ 85044-5409
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $245 - $568 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arizona Grand Resort & Spa 4*
Number of rooms: 744
Reservation Options:
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Also Known As:
Arizona Grand Hotel Phoenix
Pointe South Mountain Resort
Pointe South Resort
Arizona Grand Phoenix
Arizona Grand Resort & Spa Phoenix
Hotel Style:
#5 Top resorts Hotel in Phoenix
#7 Spa Hotel in Phoenix
#11 Luxury Hotel in Phoenix
#27 Romantic Hotel in Phoenix
#27 Business Hotel in Phoenix
#34 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Arizona Grand Resort & Spa staff and other travellers.
80 questions
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Questions? Get answers from Arizona Grand Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on an upper-level floor with a good view.”
 of 5 bubbles BillDFarmingdale, 26 Nov 2016 | Read review
“Great resort, great location with a wonderful staff who cares! Villas facing the golf course are amazing!”
 of 5 bubbles meknwa, 25 Nov 2016 | Read review
“The Mountain View area at the south end of the resort has some fantastic views of the golf course.”
 of 5 bubbles TomMcCauley, 23 Nov 2016 | Read review
“Our room was noisy.”
 of 5 bubbles HeatherJane737, 5 Nov 2016 | Read review
“golf course view or mountain view”
 of 5 bubbles johnaT9796NH, 31 Oct 2016 | Read review
5 of 5
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