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Arizona Grand Resort & Spa

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#30 of 175 Hotels in Phoenix
Certificate of Excellence
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1 room 2 adults 0 children
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Arizona Grand Resort & Spa
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2,684 Reviews from our TripAdvisor Community

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Showing 2,660: English reviews
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Kendall Park, NJ
Reviewed yesterday NEW

Two room suite was nice, however, the bathroom was very small-you had to step behind the toilet in order to close the door. The waterpark was nice, but also small. There was enough to keep our family busy for about 1 1/2 hours. The biggest disappointment was the neighborhood-we were about one half block from the Arizona mills mall, and...

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Helpful?
Thank DocNiel
Washington, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 7 November 2016 via mobile

My wife and I joined other family members at this resort to attend our nephew's wedding which was conducted on a large grassy picturesque area adjacent to the resort golf course. A large block of rooms was reserved for wedding guests. The resort seems to be prepared for every need imaginable when holding a wedding event. This property is huge...

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Helpful?
1Thank TomC333
About Hotel's Favourite Review
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello TomC333, Congratulations on your nephew's recent nuptuals! I am delighted you enjoyed your experience with us! Thank you for your 5-star review and kind words regarding your visit. I do hope you have a chance to return again soon. Take care, Paul

Vancouver, Canada
Reviewed yesterday NEW

We had a minor issue with our room when we checked-in. We notified the management and they went above and beyond our expectation to sort things out. The hotel itself is good but the waterpark is awesome on a hot sunny day!

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Thank j0nes08
Vail, Arizona
Reviewed 2 days ago NEW

Very nice and fun place. Big hotel and the room was clean (only thing I am not please is the uncomfortable bed and pillow) other than that is an excellent place to enjoy with kids (water park and pool in the area)

Review collected in partnership with this hotel
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Helpful?
Thank Carlos J S
Sturbridge, Massachusetts
Reviewed 2 days ago NEWvia mobile

Our experience started badly, our room wasn't available until 2 hours AFTER checkin and that was after they requested a rush! Food/drink prices were crazy high..recommend going to the local CVS to grab snacks and water. Water park was ok...only 3 slides, two of which are really similar..staff was ok, the water park folks were friendlier than any one we...

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Thank Kirsten J
Walnut Creek, Ohio
Reviewed 3 days ago NEWvia mobile

The resort isn't in the same class as other similarly priced resorts. My room had a musty odor and the lighting was so so. Most of the staff was helpful, but several didn't show that they care about the guests. One waiter at the main restaurant in particular could have cared less whether I was taken care of. Perhaps the...

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Thank Brian M
Metro Minneapolis-Saint Paul, Minnesota
Reviewed 4 days ago NEW

We booked a four night stay last weekend to attend a wedding that was based at the resort. I naturally read the reviews on Trip Advisor. There were a good number that called the resort dated and the rooms were not worth the price. We did get a good rate due to the wedding. We found the resort to be...

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1Thank Michael O
Reviewed 5 days ago NEW

Unfortunately, I cannot write a review of the resort; I can only write a review of its reservation department. I booked reservations for a conference at this resort for next week over three months ago (hotel, airfare, etc...). I booked well in advance to make certain that I got included on the guaranteed room block as I didn't want to...

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Thank Something_to_ponder
Santa Monica, California
Reviewed 5 days ago NEW

Upon check in, all of the guys and gals were very kind and friendly. One in particular, Jim Dwyer, went above and beyond taking care of me and my family. Jim made sure we were settled in and comfortable for our weekend stay. When we realized we needed some medication from CVS he used a company car to drive us...

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Helpful?
Thank Linette O
San Francisco, CA
Reviewed 6 days ago NEWvia mobile

Visited recently with wife and two daughters. We used the water park extensively. The slides, pools, and lazy river are all top-notch. The food was decent, but the water park menu is limited and leans to the unhealthy side (which makes it tough to eat on consecutive days, but it's easy enough to zip back to your room for some...

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Helpful?
1Thank JoeFizzle

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled at the base of America's largest urban park and wilderness preserve, Arizona's only AAA Four Diamond all-suite resort features spacious one and two-bedroom suites. Whether meeting with colleagues or vacationing with friends, gracious service, creative culinary delights, and unique recreational activities await. All in the midst of a tropical escape. ... more   less 

Additional Information about Arizona Grand Resort & Spa

Address: 8000 S Arizona Grand Parkway, Phoenix, AZ 85044-5409
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $188 - $564 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arizona Grand Resort & Spa 4*
Number of rooms: 744
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Priceline, Orbitz, Travelocity, TripOnline SA, Cancelon, HotelsforEveryone, Cheap Tickets, HotelsClick, Evoline ltd and HotelQuickly so you can book your Arizona Grand Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Arizona Grand Hotel Phoenix
Pointe South Mountain Resort
Pointe South Resort
Arizona Grand Phoenix
Arizona Grand Resort & Spa Phoenix
Hotel Style:
#5 Top resorts Hotel in Phoenix
#7 Spa Hotel in Phoenix
#12 Luxury Hotel in Phoenix
#27 Romantic Hotel in Phoenix
#27 Business Hotel in Phoenix
#34 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Arizona Grand Resort & Spa staff and other travellers.
93 questions
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Questions? Get answers from Arizona Grand Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Watch out for the $45 resort fee.”
DocNiel, 24 Apr 2017 | Read review
“If you can, upgrading to the Villas are the way to go!”
theine2017, 18 Apr 2017 | Read review
“Higher floors offer a great view!”
btetwo, 14 Apr 2017 | Read review
“We stayed in the Camelback building and found it close to the water park and two pools within the building and close to the lobby.”
crazyinluv, 14 Apr 2017 | Read review
“Staying near the Oasis water park is a plus if you have children.”
brendas599, 13 Apr 2017 | Read review
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