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Arizona Grand Resort & Spa

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Traveller (44)
Dining (24)
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Overview
  • Excellent45%
  • Very good19%
  • Average20%
  • Poor10%
  • Terrible6%
Travellers talk about
“company meeting”(4 reviews)
“golf course”(17 reviews)
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Offers from Arizona Grand Resort & Spa
Offers & Announcements: Resort Credit Package
Hotel deals
Offers from Arizona Grand Resort & Spa
Offers & Announcements: Resort Credit Package
Hotel deals
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Reviews (150)
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146 results
Traveller rating
65
28
29
15
9
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LanguageEnglish
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65
28
29
15
9
Show reviews that mention
All reviewsoasis water parkcompany meetinggolf courserustlers roostbusy spring breakwater park is greatshower and toiletping pongadult poolfull kitchenfitness centerbeautiful propertysouth mountainmini barfamily vacationhot tubfree weights
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1 - 5 of 146 reviews
Reviewed 2 days ago via mobile

I’m staying here now and we’ve had a very bad experience. The hotel is run down, they are significantly understaffed. It took 3 hours for room service. We called the manager and she said, sorry, I’m not in charge of room service (then who is?)....More

4  Thank Justin C
Hotel's Favourite
Reviewed 28 January 2018

This was our first time staying at the resort but we will definitely stay here again when in Phoenix. We were very impressed with the customer service, from the front desk personnel and bell men to the housekeeping staff. Everyone was very friendly and extremely...More

Thank Rick N
Response from Paul G, General Manager at Arizona Grand Resort & SpaResponded 30 January 2018

Rick, I am delighted you enjoyed your first visit to our resort. We work diligently to create memorable guest experiences, and I am thrilled every member of our team you encountered provided attentive and thoughtful service. I am glad you like our accommodations. Our recently...More

Reviewed 2 days ago via mobile

Our fridge was dirty and had used drinks inside. I reported it the first day and it was never cleaned (we were there Thursday-Sunday). There was something stuck down the middle of the mirror in our kitchenette area which was never cleaned. After looking at...More

Thank LL5810
Reviewed 3 days ago

Very friendly staff, specially Siham was very humble and caring for the guests. Great location, choice of meals on the resort and other activities. Loved the time spent at the resort attending business conference.

1  Thank Ovais I
Reviewed 4 days ago

Great clean rooms, great place to relax and unwind. The one down side is that everything that you buy here is pricey. Golf is really cheap with a decent course. A big plus is that everywhere you go on the property, can be accessed with...More

2  Thank Chris C
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 98 - USD 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Phoenix
#10 Spa Hotel in Phoenix
#15 Luxury Hotel in Phoenix
#25 Family Hotel in Phoenix
#26 Romantic Hotel in Phoenix
#27 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 98 - USD 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Phoenix
#10 Spa Hotel in Phoenix
#15 Luxury Hotel in Phoenix
#25 Family Hotel in Phoenix
#26 Romantic Hotel in Phoenix
#27 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Dining (24)
Pool & Beach (10)
Room & Suite (8)
Amenities (9)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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2busyboys
15 April 2018|
AnswerShow all 5 answers
Response from Susan E | Reviewed this property |
Uber was quick and convenient
1
Vote
Biggette2
12 March 2018|
AnswerShow all 2 answers
Response from Paul G | Property representative |
Hello Biggette2, I recommend contacting our Reservations Team at 877 800 4888. They will be able to assist with your request directly. Please let me know if I can be of further assistance. Paul Gray, General Manager... More
0
Votes
julesw5
7 March 2018|
Answer
Response from Paul G | Property representative |
Hello julesw5, I am sorry for the odor you experienced during your visit. Our Property Operations Team works diligently to clean our ponds regularly, and we have not received any further complaints regarding the scent. I... More
1
Vote
Room Tips
"Try to get a room at mountain side to remove having to walk long distances from the lobby"
Read review
"The Camel Back building gives easiest access to the water park."
Read review
"If you book a villa and want a golf course view, room #200 was excellent"
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"If you have kids, ask for a room close to the Oasis Water Part"
Read review
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