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Sanctuary Camelback Mountain

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1,475 Reviews from our TripAdvisor Community

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Showing 1,459: English reviews
Reviewed yesterday NEWvia mobile

As a busy working mother of 3, I need peace and serenity and The Sanctuary offered just that! I throughly enjoyed my stay with my husband. I enjoyed the food (even room service), the spa (I had a facial and massage - AMAZING), the pool area is gorgeous, staff is attentive and grounds are kept immaculately. Our suite was outfitted...

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Helpful?
Thank Larneaud
Mooresville, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 31 August 2016

Having travelled to Arizona a number of times in the past, I have to say Sanctuary exceeded all expectations. This is a luxury property through and through. Service, the hallmark of true luxury, is sublime! The setting is breathtaking - and made for the best hotel experience I have had in a long time! Thank you Sanctuary! From the moment...

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1Thank AmyMWillis
About Hotel's Favourite Review
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. We are delighted you had such a wonderful visit and that everything about the resort exceeded your expectations. It is great to hear that our dedication to service really shined through and helped ensure that you had a great stay. We are happy to hear James was able to...

Tempe, United States
Reviewed 3 days ago NEW

The Sanctuary Resort, Elements Restaurant, Jade Bar, the Spa...ALL of this beautiful hotel is INCREDIBLE & the grounds and rooms are exquisite! We visit every year for my fiance's birthday and we always have an experience to remember! The hotel staff is genuine, great service going out of their way to make us feeling welcome everywhere we went. We also...

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Thank aliciar363
Victoria, Canada
Reviewed 1 week ago via mobile

The Sanctuary has a relaxing spa-like sleek and sophisticated decor, and plenty of windows overlooking the beautiful Paradise Valley, which is one of the toniest neighborhoods of greater Phoenix. For appies, we ordered "charred" edamame and Shishito peppers. The edamame were not charred as in blackened, but the did have an interesting touch of spice. The peppers were served in...

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Helpful?
Thank AllanRNorth Las Vegas
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to dine with us here at elements. We are delighted that you had such a wonderful and memorable meal. It sounds like you really enjoyed the setting and the spectacular views the restaurant offers, which we always love to hear. We are glad that you enjoyed the turkey burger and happy to hear that it was...

Reviewed 1 week ago

My wife and I come each year for the Thanksgiving week and have enjoyed it very much. Not this year. Several "slips" in service/amenities: the fitness center was generally filled with local (non-guest) members; the fitness equipment -- including the TVs -- was in poor condition (and no one was there to troubleshoot); the coffee service was poor with no...

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Helpful?
Thank Maysfan
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for your continued support over the years. We are always honored and humbled by guest like you who return year after year. We are so sorry to hear that we did not live up to our usually high standards during your most recent stay. We sincerely appreciate your feedback about the fitness center and where we need to...

Buffalo, New York
Reviewed 1 week ago

Mountain Suite ... Spacious rooms with amazing views, living area with wood burning fireplace, incredible bath facilities with outdoor vista and comfy king master bedroom with outdoor patio. Staff are lovely and attentive. Be sure to dine at Elements and pay a visit to Jade Bar for a sunset libation and tasty eats, and use the beautiful heated infinity pool...

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Helpful?
Thank musessong
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. We are delighted that you had such a wonderful stay with us and honored that you consider us one of the best resorts in Scottsdale. It is great to hear that you loved your newly updated Mountain Suite and the picturesque views it offered. We are very happy to...

Bayport, New York
Reviewed 1 week ago

The Sanctuary is a unique and amazing vacation spot. The locale, amenities and rental units were among the best I ever experienced. The high standards and level of service was probably the best I had ever received. From the way EVERYONE greets you to the way they execute, it was world class service. Whomever is in charge of the staff...

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Helpful?
Thank joe i
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you you for choosing to stay with us here at Sanctuary. We are truly honored that you think so highly of our resort and delighted that you had such a wonderful visit. It is great to hear that our dedication to service really shined through and helped set our resort apart. We sincerely appreciate you taking the time to...

Dublin, Ireland
Reviewed 1 week ago

Came here for a crazy week away from Ireland. Very far to travel but ... What a fabulous week. We are big fans of Arizona and after this trip..big fans of Scottsdale also. This hotel is gorgeous. It consists of losds of Casitas and some larger houses to rent. Our Casita was beautiful with a decent size living/sitting area ....

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Thank aineplunkett
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary on your recent visit to the States. We are delighted that you had such a wonderful and memorable week. It sound like you really enjoyed your room and the overall design of the resort, which we always love to hear. We are glad you were able to enjoy a...

Boston, Massachusetts
Reviewed 1 week ago

The Sanctuary had everything we could want and more. Entire staff friendly,professional and efficient. Our casita was amazing! Huge, immaculate, with a wood burning fireplace (turn down service would light the fire for us so upon our return we could sit and relax in front of the fireplace). Beautifully furnished with a soaking tub and beds were like sleeping on...

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Thank catherine d
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to spend your mother/daughter getaway with us. We are delighted that you both had such a wonderful and memorable experience. It is great to hear that our team took excellent care of you and that the room was everything you had hoped for and more. It sounds like you really took advantage of everything the resort...

Richmond, Virginia
Reviewed 2 weeks ago

I have stayed at this resort several times and always come to it when it Phoenix . Beautiful views. incredibly accommodating and service oriented staff, top notch housekeeping, food and room service. I always leave thinking I can't wait to return.

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Helpful?
Thank Michelle O
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us again here at Sanctuary. We are always humbled by the continued support of our return guests like yourself. It is great to hear that you had another fabulous visit and that the views and service were just as wonderful as you remembered. It is always a great sign that we are doing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Elements at Sanctuary Camelback Mountain
Elements at Sanctuary Camelback Mountain
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Discover your sanctuary at the best Arizona resort...a luxury boutique hideaway on Camelback Mountain. Overlooking the spectacular views of Paradise Valley, relax in a mountainside or spa casita. Retreat to Sanctuary Spa for Asian-inspired treatments and exhilarating classes. Taste the award-winning cuisine of elements' by Food Network star Chef Beau MacMillan. Savor the sunset at jade bar or on edge, raising the bar for happy hour. Play tennis or hike in a fabulous setting, lounge by the infinity-edge pool, or indulge in Scottsdale's hottest shopping, cultural attractions and championship golf just minutes away. ... more   less 

Additional Information about Sanctuary Camelback Mountain

Address: 5700 E McDonald Dr, Paradise Valley, AZ 85253-5218
Region: United States > Arizona > Central Arizona > Paradise Valley
Price Range: $566 - $1,189 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Camelback Mountain 5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Sanctuary Camelback Mountain Hotel Paradise Valley
Sanctuary Camelback Mountain Paradise Valley
Hotel Style:
#1 Business Hotel in Paradise Valley
#1 Romantic Hotel in Paradise Valley
#1 Spa Hotel in Paradise Valley
#1 Family Hotel in Paradise Valley
#1 Luxury Hotel in Paradise Valley
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Camelback Mountain staff and other travellers.
4 questions
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San Jose, CA
Parlin, New Jersey
1 month ago
GFW
3 months ago

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Questions? Get answers from Sanctuary Camelback Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain Suite with view of Camelback Mountain”
 of 5 bubbles musessong, 28 Nov 2016 | Read review
“Mountainside Casita and Spa Suites are the best”
 of 5 bubbles , 25 Oct 2016 | Read review
“All rooms offer a nice view. Spa rooms are especially nice.”
 of 5 bubbles Suddrethks, 24 Oct 2016 | Read review
“I don't think they have any bad rooms!”
 of 5 bubbles GOmaha, 24 Oct 2016 | Read review
“Spa rooms can be booked close in to the spa and pool. If you are have limited mobility ask to be close in.”
 of 5 bubbles Barbgram, 20 Oct 2016 | Read review
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