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Tanoa Tusitala Hotel

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Traveller (543)
Pool & Beach (91)
Videos (2)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#4 of 28 hotels in Apia
Location
Cleanliness
Service
Value
In the heart of Apia, the Tanoa Tusitala Hotel is the ideal Hotel for Business and leisure. It is located within walking distance to central business district and is easily accesable to all major tourist spots.There are 95 beautifully renovated guest rooms all with individually controlled Air Conditioning. Situated on 12 acres of landscaped gardens and offering all the facilities you would expect of a 4 Star Plus Hotel. The hotel features an outdoor swimming pool and children’s pool, 2 restaurants - Tamarind & Deck Bar restaurant, 4 conference facilities and 2 *courts floodlit tennis courts.There is also onsite tour and transfer desk, a mini convenience & gift shop
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Kids stay free
Children's playground
Airport transportation
Conference facilities
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Plunge pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Kids pool
Highchairs available
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Charming
Languages Spoken
English
Hotel links
Special Rate:Special rate available
1,375Review9Q+A0Room tips

Reviews
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Brian L wrote a review Sept 2022
2 contributions1 helpful vote
Of particular note was the assistance and service given by restaurant/bar member Misialofa (voted staff member of month by our group) and housekeeping supervisor Millie and her staff member Tafeu Taurus. Made for a great 3 weeks. Thanks very much, would happily stay here anytime.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Sebastian wrote a review Sept 2022
1 contribution1 helpful vote
Recently stayed here with my family for a week and could not be happier with the wonderful service from all staff. Rodney, Tenisha, Serri and Misi were outstanding and went above and beyond to make our stay absolutely awesome. They are wonderful friendly people at Tanoa! A fantastic stay, we loved our time at Tanoa. Great location right in the heart of Apia. Lelei tele Tanoa, faafetai lava usos!
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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nelsonfamily6 wrote a review Sept 2022
Hobart61 contributions45 helpful votes
Very central and just a lovely hotel. Our room was large-bed so comfortable and every amenity you could want. Air conditioning worked a treat-a lovely outdoor setting outside the rooms. Plenty of helpful,friendly staff and everything attended very quickly. A walk down the esplanade to restaurants and 250m to a supermarket and ATM. The only disappointment was the food-don't eat here. There are a couple of good restaurants just down the hotel lane and turn R. My salt and pepper squid was inedible-just battered,tough and you have to add the salt and pepper yourself and doesn't come with any salad(30 Tala) My husbands chicken teriyaki(30)chicken with bottled sauce also lack lustre. A lovely hotel otherwise. Welcome drinks for guests made from freshly squeezed lemons. Complimentary
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Will M wrote a review Aug 2022
Santa Barbara2 contributions
I very much enjoyed staying at the Tanoa Tusitala Hotel. It was located within a short walk of town, various bars and restaurants, and it the hotel itself was quite comfortable. When the bar and restaurant was busy, orders took quite a long time to be delivered. I once waited 90 minutes for a pizza. That said, I was choose to stay at the Tanoa again. (After the Tanoa, I stayed at a nearby resort that was twice as expensive and half as good. )
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Diana L wrote a review Mar 2020
2 contributions
Stayed at Tanoa Apia for a week and staffs are being really helpful for checking in, finding places, services etc. Special thank you to Ms. Kerina for my check in and late check out. Just make my journey more easy and enjoyable.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CHRIS wrote a review Feb 2020
Rotorua, New Zealand158 contributions15 helpful votes
+1
Stayed 7 nights rooms are OK clean and tidy. Check in was easy and staff helpful. Nice buffet breakfast fruit and bacon and eggs toast and local newspaper. But the evening meal was a disappointment very basic and unappealing. No real Samoa food on menu just imported.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lita A wrote a review Feb 2020
Sydney, Australia23 contributions1 helpful vote
Right from the check in I was greeted with a very rude and abrupt female staff member. Who accused me of being in the wrong without gathering the full facts of my booking. I had already had a long day and just wanted to check in already. I’ve never experienced such customer service ever! following that I requested to speak to a manager who advised it was not the first time they’ve had a complaint about this particular individual which was rather concerning. She did however help to ease the situation by offering a nights buffet which was wonderful. However, I was still confused as to why she was still working at the front desk if they were aware they’ve had complaints about this individual. It made for an awkward situation every time I’d past the foyer. Further to this, the
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from EMtth, Manager at Tanoa Tusitala Hotel
Responded 6 Feb 2020
Talofa litaa2014, You are clearly dissapointed with your stay. There are issues that we need to take responsibility for and we apologise where we have fallen short. At the same time, your expectations are unrealistic. Holding the hotel responsible for a branch falling from a tree is just plain silly. Regards Team Tanoa Tusitala ,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eddie T wrote a review Jan 2020
Dayton, Ohio37 contributions8 helpful votes
Tanoa Tusitala has been our family's go to hotel in Samoa for close to 10 years now. It has a family-oriented feel about it which is unique to the Tanoa hotel and not found at neighbouring hotels and resorts. The staff are polite, helpful and respectful and always go the mile when serving meals, helping you with luggage, and during all interactions. From check in to check out and all liaisons in between, Tanoa provides an experience that puts your mind at ease. The rooms are spacious and kept to a high level of cleanliness, with the housekeepers only too happy to service extra requests such as extra towels, plates, bits and ends - regularly! Each time we head out or come back, the staff are always happy to help with laundry, groceries, bags, you name it. Breakfast is
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EMtth, Manager at Tanoa Tusitala Hotel
Responded 20 Jan 2020
Talofa CedricTheKiwi, Thank you for your stay with us and for sharing your experience with other travelers. Our Team appreciates the accolades and your kind comments. We look forward to welcome you and your family in the not too distant future. With Warm Regards Team Tanoa Tusitala
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tempesttraveler wrote a review Jan 2020
Hong Kong, China54 contributions7763 helpful votes
Rooms are okay, and are looked after by a crew of professional ladies. Central location of this hotel is an asset. Bar area is fine place to chill out after a day's excursion. Buffett beakfast needs improvement. So does coffee that did not taste right. Overall, an average stay.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EMtth, Manager at Tanoa Tusitala Hotel
Responded 12 Jan 2020
Talofa tempesttraveler, • Thank you for taking the time to review our property. We are glad to hear of your kind comments on our Housekeeping team. We had carried out some re-training of the team in rooms presentation not long ago and glad that this initiative is evident to our guest comforts Our buffet breakfast is quite popular with our guests and our chef does daily specials.including the egg station. We are continually trying to improve the variety and quality of our breakfast offering. We will check on the coffee issue. Warm Regards Team Tanoa Tusitala
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Doc_Neru wrote a review Jan 2020
Auckland, New Zealand99 contributions1 helpful vote
+1
Stayed here for one night before transferring to taumeasina. Family enjoyed the clean rooms and pool. Nice brekky as well. Could've stayed alot longer but had already booked elsewhere. This booking at Tanoa was done last minute.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EMtth, Manager at Tanoa Tusitala Hotel
Responded 12 Jan 2020
Talofa Doc_Neru, Thank you for sharing your feedback regarding your short stay with us. Your positive comments are much appreciated. We hope you get to stay longer in the future. Warm Regards Team Tanoa Tusitala
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$215 - AU$288 (Based on Average Rates for a Standard Room)
LOCATION
SamoaUpoluApia
NUMBER OF ROOMS
95
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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TANOA TUSITALA HOTEL (AU$215): 2024 Prices & Reviews (Samoa/Upolu) - Photos of Hotel - Tripadvisor