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Tanoa Tusitala Hotel

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#3 of 31 Hotels in Apia
Certificate of Excellence
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1 room 2 adults 0 children
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Tanoa Tusitala Hotel
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635 Reviews from our TripAdvisor Community

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Showing 627: English reviews
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Reviewed 1 week ago

The hotel was okay , wasn't what we expected , as we were expecting to be 'wow' from the room it's self. Instead it average , the shower needs a huge upgrade , as I'm pretty sure people don't make the old showers any more. Found it to be clean but had bugs -ants on the walls on the bathroom...

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Helpful?
1Thank Florence L
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

I am intrigued by your review. This is the first I have heard of your "food Poisoning" we had over 90 guests in the hotel during your stay all had breakfasts but no one else reported feeling ill. We take food safety very seriously, my Chef trains staff constantly on the importance of food hygiene. Our showers are not Old...

Reviewed 1 week ago via mobile

Nice modern rooms, bed very comfy, good food, try oka (raw fish in coconut cream), pool is clean, easy steps to get in. Yummy Buffet breakfast(bacon, eggs, pancakes, fruits, bread, and the delicious omelette bar) , fiafia night with dancers on wednesday night for free, just order food.

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Helpful?
1Thank rafi999
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Thank you for your review of our property. We value your feedback and it is passed onto departments. The complementary Fia Fia night was only whilst they undergoing training. Now that they present a great show our normal charge of WST$65 for a buffet and show including fire dancers is back in effect.

Manila, Manila, Philippines
Reviewed 2 weeks ago via mobile

I have stayed at the Tanoa on three occasions and every time I visit, it's so great to be back. Staff are friendly, kind and helpful. The service is great and I feel so at home there. I have also organized meetings and workshops there, and they do an excellent job. Highly recommended!!!

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Helpful?
Thank Jennifer F
Samoa
Reviewed 3 weeks ago

We were here briefly on business, and fortunate to get a room on the day. Comfy, clean and spacious room, with everything you need in the heart of Apia. Food was good and the staff were friendly and attentive.

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Helpful?
Thank kellyannawalker
Reviewed 3 weeks ago

Enjoyed the well manicured grounds and neatly kept rooms. The level of customer service is exceptional, and in particular offered by Darren and Tracey who were extremely helpful and professional. I highly recommend the Tanoa Tusitala. Will stay again anytime.

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Helpful?
Thank Kirinya K
Wellington, New Zealand
Reviewed 4 weeks ago

The Tanoa Tusitala is a great hotel, spacious, well equipped and comfortable rooms. Food is excellent, staff very friendly and helpful. Good location, short walk to shops/markets. Recommend this hotel!

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Helpful?
Thank Rich W
Sydney, Australia
Reviewed 4 weeks ago

I have just retuned from my holiday in samoa. Tanoa was awesome to stay at. The place was clean and the staff were amazing. Special thanks to Tracey N Faggase for out standing service. Will be going back their again.

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Thank LEH255060
Purcells Pen, Saint Catherine, Jamaica
Reviewed 17 February 2017

Quick trip to Samoa for a wedding. The wedding was held at Tanoa so was logical to book a room there too. Have been a guest at Tanoa many times. Airport shuttle service was good as expected with the airport currently under construction. Staff at reception, bell boys and bar/restaurant were awesome. Thank you for the ability to utilise late...

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Helpful?
1Thank CorinnaPurcell
GMTTH, General Manager at Tanoa Tusitala Hotel, responded to this review

Talofa Corinna, Thank you for your review of Tanoa Tusitala, I am glad that your stay was enjoyable and I will pass on your remarks to our staff at our next training meeting. The wedding was great the bride and groom looked fantastic. We hope you consider us when you return to Samoa.

Apia, Samoa
Reviewed 16 February 2017

I never stay at Tusitala - I avoided it for some reason dont know why. That was 10 years ago. Heard great things about new management and wow its is great clean and very friendly staff. Imagine you rock up unbooked and just looking for a deal and bang they delivered. From the welcome smile of SA one of their...

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Helpful?
Thank isikelituituku
Washington DC, District of Columbia
Reviewed 7 February 2017 via mobile

The Tanoa Tusitala is a good option in Apia. It is centrally located, the rooms are spacious, and things work very well. The hotel has a good restaurante with tasty food, and a small size pool. The staff is friendly. The breakfast options are limited but do the job. Internet, as in other parts of Samoa, is quite expensive. Overall...

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Helpful?
Thank MesaPuyo

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the heart of Apia, the Tanoa Tusitala Hotel is the ideal Hotel for Business and leisure. It is located within walking distance to all major offices,and is easily accesable to all major tourist spots.There is 95 beautifully renovated guest rooms all with individually controlled Air Conditioning. Situated on 12 acres of landscaped gardens and offering all the facilities you would expect of a 4 Star Plus Hotel. The hotel features a swimming pool and children’s pool, Tamarind Specialty restaurant, tennis courts and Poolside Bar.Senakai Spa is located at the Hotel, and is the perfect place to rewind, relax and enjoy some wonderful Spa treatments. ... more   less 

Additional Information about Tanoa Tusitala Hotel

Address: Beach Rd | Sogi, Apia, Upolu 1, Samoa
Region: Samoa > Upolu > Apia
Price Range: $116 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tanoa Tusitala Hotel 4*
Number of rooms: 95
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Also Known As:
Tanoa Tusitala Hotel Samoa/Apia
Hotel Style:
#3 Luxury Hotel in Apia
#5 Family Hotel in Apia
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Questions & Answers

Here's what travellers have asked, with answers from Tanoa Tusitala Hotel staff and other travellers.
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Questions? Get answers from Tanoa Tusitala Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to be close to the pool and breakfast opt for the 100 series rooms”
 of 5 bubbles CorinnaPurcell, 16 Feb 2017 | Read review
“Pick anyone”
 of 5 bubbles isikelituituku, 15 Feb 2017 | Read review
“Quieter away from the pool area.”
 of 5 bubbles waynemY3645UF, 2 Feb 2017 | Read review
“all their rooms are excellent”
 of 5 bubbles GFaasao, 30 Jan 2017 | Read review
“ground rooms have quick access to the pools, dining room and front entrance”
 of 5 bubbles katfitx, 24 Jan 2017 | Read review
5 of 5