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Hacienda Manteles

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279 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Ontario, Canada
Reviewed 24 February 2015

This hotel has an old world ambiance because it has been transformed from a private family hacienda to a charming hotel. Each room is different, and I would imagine that reviews vary based on which room you get booked into. We felt lucky to get a room in the main house, but each room had it's own special qualities. Being...

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Helpful?
Thank BluePointer
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are pleased to hear that you were happy with our staff...

Chicago, Illinois
Reviewed 17 February 2015 via mobile

My husband and I stayed here as part of a Gate 1 tour. We were placed in one of the new rooms (23 & 24). I'm so glad that we were! It was the best room of the whole trip. The room was detached and private. Very modern with great views. The room was worthy of being covered in a...

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1Thank 1travlgirl
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the food served in our restaurant. Our staff is always delighted to provide the best service...

Las Vegas, Nevada
Reviewed 4 February 2015

I usually do not like to write long review. Making an exception for this hotel. The following cpmplaint was sent to Gate 1 and the hotel. We recently (1-27-15) returned from a trip in Ecuador with Gate 1. This was our fourth time travelling with Gate 1. We had a good time and our tour manager great. We do have...

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1Thank TibetVisitor
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Dear guest, Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are very sorry to know that the food did not fulfill your expectations. We take a lot of pride for outstanding service, and food is one of the main reasons our guests complement us....

Cali, Colombia
Reviewed 29 January 2015

Ok. So before I start raving about this place I do want to admit something; the night of my arrival, when we pulled into the drive way, I wanted to give this place 0 stars if I could. You see, the map that the hotel's website gives you isn't very clear, at all. So my boyfriend and I were lost...

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Helpful?
1Thank lfg4t
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are pleased to hear that you were happy with our staff...

Sugar Land, Texas
Reviewed 15 January 2015

After a long day of touring in the Banos area, it was nice to arrive at this hacienda and be heartily welcomed by Fernando - similar to arriving at a friend's home for the night. He treated our tour group as if we were family, telling us about the house and our rooms and dinner plans before giving us our...

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Helpful?
Thank discodev
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the food served in our restaurant. Our staff is always delighted to provide the best service...

Reviewed 15 January 2015

The place is worth the time and money via tour bus trip (Gate 1). The food and views were unbelievable. The owner and family that operate the establishment were friendly and made us feel at home, wifi is there, however you must ask for the password and let them know when your finished cause of the internet connection that can...

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Helpful?
Thank Andrew M
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the food served in our restaurant. Our staff is always delighted to provide the best service...

Chanhassen, Minnesota
Reviewed 13 January 2015

We stayed here one night as part of a Gate 1 tour. Our experience was very good, but can see it's not for everyone. Most of what I'm reading in the other reviews are spot on - good and bad - but overall it was a nice visit - and I certainly wish we would have had much longer to...

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Thank frozen-in-MN-US
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are pleased to hear that you were happy with our staff....

Texas
Reviewed 11 January 2015

We recently stayed at Hacienda Manteles on a family vacation. It was a beautiful place with spectacular views, and new rooms built around the original hacienda. My daughter happened to be sick with stomach problems and the staff went out of their way to make her a special soup, make a tea to settle her stomach and even provided electrolytes....

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Helpful?
Thank Guy P
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our service and also happy to know you enjoyed the food served in our restaurant. Our staff is always delighted to provide the best service...

Reviewed 2 January 2015

Stayed as part of a Gate 1 tour. It was the worst hotel of all that we stayed in. The setting is wonderful, but the rest is not so good. We were told by our Tour Director that the manager was a wonderful, charismatic, person. I found him to be a jerk. The food was terrible. Dinner consisted of a...

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Helpful?
1Thank Andrew F
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Dear guest, Thank you very much for your comments and suggestions. The feedback is very important for us, since it helps us improve every day. We are very sorry to know that we did not fulfill your expectations. We take a lot of pride for outstanding service, food and service are the main reasons our guests complement us. We will...

Huddersfield, United Kingdom
Reviewed 17 November 2014

This place is gorgeous. Its based on the side of the mountain opposite tungurahura volcano so you get amazing views of the volcano and the valley. The rooms are clean and comfortable with a fabulously hot and powerful shower. If you're eating there I'd recommend leaving room for some chocolate cake for dessert☺ the grounds are also really pretty to...

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Helpful?
Thank jo l
Andres H, Director Comercial at Hacienda Manteles, responded to this review

Greetings from Hacienda Manteles, We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda. We are pleased to hear that you were happy with our staff and food. Our staff is always delighted to provide the best service and to make your stay more comfortable. We are glad you...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
Hacienda Manteles, a hotel near Banos, awaits your visit, offering you a homely and welcoming atmosphere in one of the most beautiful haciendas in Ecuador. Manteles, built in 1965 was transformed into a hotel in 1992. Little by little, the property has been remodelled and refurbished to include all the home comforts and services that our guests deserve. Located 18km from the town of Banos and offering stunning views of the active Tungurahua Volcano, the hacienda has become a 'must see' during any trip to Ecuador.The natural environment and ecotourism come together in Hacienda Manteles. Along with the wonderful gardens surrounding the main house, the hacienda encompasses a 200 hectare area of protected primary and secondary cloud forest, through which one can reach the entrance to the mystical Llanganates National Park. This forest, among other wonders, is home to an abundance of wild orchids and animals. For those who love mountain biking, horseback riding, hiking and trekking Hacienda Manteles offers the perfect setting, with a whole network of natural trails to really enjoy these activities. The surrounding peaks of the Andes provide the perfect back drop for an unforgettable visit. ... more   less 

Additional Information about Hacienda Manteles

Address: Ecological Route Banos - Patate km. 18.5 (Via Las Antenas), Banos 0000, Ecuador
Region: Ecuador > Tungurahua Province > Banos
Price Range: $272 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Manteles 3.5*
Number of rooms: 20
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Also Known As:
Hacienda Manteles Hotel Banos
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Manteles staff and other travellers.
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Questions? Get answers from Hacienda Manteles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the main house. If not, get one of the new ones with a view on the Tungurahua volcano.”
  • Tungurahua volcano --- when the clouds go away. Stunning
audreynoltepainter, 2 Apr 2017 | Read review
“The new modern glass walled bungalow at the end of the garden!”
whatagreatlife, 16 Mar 2017 | Read review
“stay in the detached rooms with wall to ceiling windows”
smgapp, 22 Feb 2017 | Read review
“The room on second floor of new cottage has the best view, but no Internet.The main building's rooms have the musty smell and noisy.”
wanderingaround234, 4 Jan 2017 | Read review
“Lower part of the hill are quieter”
Rweisson, 7 Nov 2016 | Read review
5 of 5