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Napolitano Apart & Hotel

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#11 of 28 Hotels in Banos
Certificate of Excellence
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97 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 October 2016

We enjoyed our stay at Napolitano; our room was well appointed and comfortable, included breakfast was very nice, and the people running the place were friendly and helpful. The location is very handy to attractions of Baños and there are some nice food places for evening meals close to hand.

Helpful?
Thank U7165DVtimh
Netherlands
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 August 2016

We stayed two nights at Napolitano in Banos. Rooms where very clean. Breakfast very good with panecakes and eggs. Walk to centre of town was maximum 10 minutes with a lot of good restaurants (try the swiss - upperfloor sitting outside). Staff of Napolitano was very friendly and helpfull. Price was value for money.

Helpful?
Thank RobNetherlands
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Dear Rob Thank you very much for your valuable comment and for taking the time to write, we are working to improve our services, this encourages us to improve ourselves every day to offer more personalized attention better. On behalf of all staff of Napolitano Hotel thanks. We hope you have a good trip with your family..!! Returns when you... More 

1 review
Reviewed 6 August 2016 via mobile

We where planing to stay at this hotel for a few days , but we finish staying 7 days .. Great food , nice and comfortable beds Great people , nice and quite area great for sleep at any time of the day :) jacuzzi , Internet breakfast all was awesome. Thank you

Helpful?
Thank Luis A
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review
Google Translation

Muchas gracias por su valioso comentario y por tomar su tiempo en escribir , estamos trabajando para mejorar nuestros servicios... More 

Los Angeles, California
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 June 2016

Once we found this place (it's behind a big gate & most locals don't yet know it as a hotel as it used to be apartments) I was very pleasantly surprised. The room we had used to be an apartment so had a huge lounge, kitchen, & both the bedroom & lounge had large glass windows with amazing views over... More 

Helpful?
Thank Sean B
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Dear Guest, Thanks for taking your time to publicize their experience in Napolitano Apart Hotel, We are pleased to know that you enjoyed More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2016

We liked that the walk was fairly short to the city centre. Much of the time we spent in Banos was raining, (June 12) the hotel was very clean and the view was lovely. The beds were large and comfortable and the shower clean and hot. Everywhere you looked was mountains. The pricing was quite reasonable. Breakfast was included and... More 

Helpful?
Thank Maureen G
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Thank you very much for your valuable comment, this forces us to improve ourselves more to provide better services thanks More 

Cuenca, Ecuador
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 May 2016

This hotel was clean,yes, but the amenities offered were not available. The pool was empty, the hot tub as well. We enquired about the use of them and we're told no. Even if the hot tub was up and running, you were charged extra to use it. So we ventured over to Hostel Chimenea to take a tour. Wow! Just... More 

Helpful?
Thank smalljeanette
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Thank you very much for your valuable comment, this forces us to improve ourselves more to provide better services thanks More 

New Haven, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2016

We had a large room which had it's own kitchen area. There were two big comfy beds, nice bathroom. I enjoyed the pool and the jacuzzi. The little restaurant had good food at a good price. There was a nice free breakfast. Good location. Nice people.

Helpful?
Thank Robert M
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Thank you very much for your valuable comment and for taking the time to write, we are working to improve our services, this encourages us to improve ourselves every day to offer more personalized attention better. On behalf of all staff of Napolitano Hotel thanks. Returns when you want, our hotel is always at your service .. !! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2016

After being unhappy with our first hotel, we were lucky enough to snag a room at Napolitano Apart & Hotel. As soon as we checked in, we were greeted by this friendly family. They gave us a map and circled all of the sights worth seeing in Baños. They work closely with GeoTours (AWESOME Company!) and arrange all excursions for... More 

Helpful?
1 Thank Megan S
tomasrepetto, Propietario at Napolitano Apart & Hotel, responded to this review

thanks for your positive feedback for our accommodation More 

Quito, Ecuador
Level Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 March 2016 via mobile

It's a bit off the center but that makes it also a great place to stay because it's really quiet and not packed with backpackers. The room was really spacious with our own kitchen and living area. Excellent bed and a great view of the mountains. Breakfast was more the complete. Friendly owners and a nice swimming pool. They do... More 

Helpful?
Thank Boyd_13
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Dear Guest, Thanks for taking your time to publicize their experience in Napolitano Apart Hotel, We are pleased to know that you enjoyed our pool and breakfast More 

London, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 March 2016

I loved this hotel. Was clean and tidy and the grounds really well kept. I got upgraded which was a lovely surprise and they were really helpful with local tours and explaining the town. Great location, quiet and try the sauna and jacuzzi in the evenings. The town is really safe so do not cancel your reservation here if the... More 

Helpful?
Thank MisterPet
GERENTE-NAPOLITANO, Propietario at Napolitano Apart & Hotel, responded to this review

Thank you very much for your valuable comment and for taking the time to write, we are working to improve our services, this encourages us to improve ourselves every day to offer more personalized attention better. On behalf of all staff of Napolitano Hotel thanks. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Situated in a safe and quiet neighbourhood just few minutes from the center.Is managed by the family Repetto, which differentiates us from others is that we provide care to our customers by creating specialized travel experiences together to you, A hotel and apartments with exellent spacious rooms and confortable beds. The hotel is surrounded by a lot of green and gives view and the surrounding mountains of Banios. In 3 minutes you walk to the church on the mainsquare. ... more   less 

Additional Information about Napolitano Apart & Hotel

Address: Av. Oriente 470, Banos 180250, Ecuador
Region: Ecuador > Tungurahua Province > Banos
Price Range: $78 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Napolitano Apart & Hotel 2.5*
Number of rooms: 20
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in Banos
#6 Spa Hotel in Banos
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Questions & Answers

Here's what travellers have asked, with answers from Napolitano Apart & Hotel staff and other travellers.
3 questions
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Cuenca, Ecuador

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Questions? Get answers from Napolitano Apart & Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is very quiet, all rooms have amazing views over the mountains.”
 of 5 bubbles T510PDseanb, 22 Jun 2016 | Read review
“There are en suites available. One is on the top floor with a kitchen and living room with fireplace.”
 of 5 bubbles 485maureeng, 21 Jun 2016 | Read review
“Get the 1 bed appt!”
 of 5 bubbles MisterPet, 24 Mar 2016 | Read review
“Ask for one of the suites.”
 of 5 bubbles Mike_Sump, 9 Aug 2015 | Read review
“Highest floor is quieter”
 of 5 bubbles Yokeko, 22 Jul 2014 | Read review
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