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Apart del Lago

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Apart del Lago
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229 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Reviewed 2 days ago NEWvia mobile

We had wonderful days at this charming place. Congrats to the staff, they are so kind always. The best was the clean and confortable beds with great views to the lake. The only negative thing about there was the wifi connection, please make it better. Nice tip: they are some big birds that ask for food at the windows of...

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Helpful?
Thank Paulina C
Buenos Aires, Argentina
Reviewed 2 weeks ago

Furniture not according to rate, poorly maintained, rugs dirty and with patches. Room set for four and only two hand towels, none were available at my request. Worst of all, from 3 pm to 7 pm, Norway of getting a simple soft drink or mineral water, all closed an not even a simple vending machine !!

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Helpful?
Thank _hcmy_web
Apartdellago, Rep Comercial at Apart del Lago, responded to this review
Google Translation

Muy buenos días estimado. Muchas gracias por su comentario , para nosotros es de gran valor ya que trabajamos en...

San Carlos de Bariloche, Argentina
Reviewed 26 June 2016

This apart-hotel has been a go to for our 3-star standard lodging on many of our Signature Tours. The location is central to multiple activities and is only 15 minutes from Centro Civico and the ski area of Cerro Catedral. The views are absolutely incredible and many rooms and apartments look out onto the shores of Lago Nahuel Huapi. There...

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Helpful?
Thank PatagoniaSkiTours
Apartdellago, Rep. Comercial at Apart del Lago, responded to this review

Dear guest, thank you very much for your comments, this is very helpful for us in order to improve our services. We hope to see you soon again on our premises. Regards,

Buenos Aires, Argentina
Reviewed 27 March 2016

Ten years ago this apart hotel might have been one of the best ones in Barioche. Right know the hotel needs a full renovation to keep being a high-starred property. The rooms are nice but oldish. Standard suites do not have a little fridge and desk. Hence, even having the possibility to buy cooked food in the restaurant, no place...

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Helpful?
Thank Dru_Bell
Apartdellago, Rep. Comercial at Apart del Lago, responded to this review

First of all thank you very much for your comment, for us it is very useful as we work quipo day to give the best service. We would like to have them again for our apart and bribdarles a profit. regards

California
Reviewed 23 April 2015

Great location, breathtaking views of the lake and the staff went beyond the call of duty. Comfortable bed. Great food at the restaurant which unfortunately was closed for a few days for renovation. We learned that the entire hotel is being renovated. I would have given a 5 star rating but the pool was closed during our stay for renovation...

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1Thank viajara821
Apartdellago, Representante Comercial at Apart del Lago, responded to this review
Google Translation

Estimado, antes que nada muchas gracias por sus comentarios, Si la naturaleza nos hizo pasar por un momento fuerte, pero...

London, England, United Kingdom
Reviewed 20 March 2015 via mobile

Dirty rooms with smelly beds and pillows. Surly staff who never apologise and clearly don't give a toss. The night manager was rude to us after we arrived after a 20 hour drive. The pool was filthy and I have photos to prove it. Breakfast was laughable and most things were stale. After complaining we got a ten per cent...

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2Thank Susan C
Apartdellago, Representante Comercial at Apart del Lago, responded to this review
Google Translation

Antes que nada, muchas gracias por sus comentarios. Lamentamos mucho , no poder cubrir con sus expectativas. Nos gustaría volver...

Menlo Park, California
Reviewed 8 March 2015

This place was fantastic. We stayed here for 4 nights and it was amazing. We had a ground floor room where your patio door opens up to a lawn with some chairs and the lake right in front of you. The view is amazing and Playa Bonita is right there. The rooms are very outdated and the bed was crowned....

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Helpful?
Thank HeyZeus82
Apartdellago, Rep. Comercial at Apart del Lago, responded to this review
Google Translation

Estimado, muchas gracias por sus comentarios, para nosotros fue un placer recibirlos y esperamos pronto tenerlos nuevamente en nuestro Apart...

Los Angeles
Reviewed 31 July 2014

The pros: unbeatable location, clean, beautiful exterior The cons: The rooms really need a facelift. They could be better decorated, but the biggest issue for us was temperature control. There was no way for us to control the radiator, so the room was very stuffy even when we asked the staff to lower the temperature. Depending on who it was,...

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1Thank LatinAmericanIdol
Buenos Aires, Argentina
Reviewed 10 February 2014

I stayed there for a week last December. It is very hard to find a better location or lakeviews. Perfect for couples (not so great if you have babies like myself). For a reason difficult to understand the staff is less than great. It seems that they are not pleased of working there. Pity! In any case, you can't be...

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1Thank AleRazz
Holden, Massachusetts
Reviewed 24 October 2013

Hosteria Del Lago is perfectly located for easy access to the ski area (Cerro Catedral) in one direction, Bariloche restaurants and shopping tin the other. View across the Lake are sunny, good visibility to Cerro Bayo, far off to the northwest. Staff is friendly, not a of English, as typical, with a few exceptions like the young woman who plans...

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2Thank Thomas W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
We are located on the coast of Nahuel Huapi Lake in Bonita Beach, over the Bustillo Av 7911, Only 10 minutes drive from the sky center (Cerro Catedral) or 8 minutes from town. ... more   less 

Additional Information about Apart del Lago

Address: Avenida Exequiel Bustillo Km 7911, San Carlos de Bariloche R8402AFA, Argentina
Region: Argentina > Patagonia > Province of Rio Negro > San Carlos de Bariloche
Price Range: $125 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Apart del Lago 3.5*
Number of rooms: 47
Reservation Options:
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Also Known As:
Hosteria Del Lago Hotel
Hotel Style:
#16 On the Beach Hotel in San Carlos de Bariloche
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Questions & Answers

Here's what travellers have asked, with answers from Apart del Lago staff and other travellers.
4 questions
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Questions? Get answers from Apart del Lago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor apartments on the west side provide the best views.”
 of 5 bubbles PatagoniaSkiTours, 25 Jun 2016 | Read review
“Ask for room in newer building until the renovation is completed. Ask for ground floor if you have problems climbing stairs.”
 of 5 bubbles viajara821, 22 Apr 2015 | Read review
“I would ask for a second floor room.”
 of 5 bubbles EsperanzaW, 25 Dec 2012 | Read review
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