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Extended Stay America - Phoenix - Mesa

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Extended Stay America - Phoenix - Mesa
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52 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Reviewed 13 October 2016 via mobile

I have been coming to this location for buisness every month for a year now. And every time I walk in the door I am greater with a smile and my room is always clean. It's my home away from home. Can't think of a better place to stay.

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Helpful?
Thank Ryan H
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for taking the time to write a review about your stay. I have shared your feedback with our team and we are thrilled to hear you had a fantastic time! Our goal is to make all of our guest feel as if they are at home and very welcomed. If there is anything else we can do for...

Chandler, Arizona
Reviewed 29 September 2016

The staff here is extremely friendly and knowledgeable. They are willing to go the extra distance to make you feel right at home. If here is any problems they are ready and willing to help. I loved having the kitchen in my room. I would highly recommend this hotel to anyone.

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Helpful?
Thank mjmtjc
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

We appreciate you taking the time to write a review about your stay. I am more than pleased to see you valued the customer service provided by our staff. They will be informed of the great job they are doing assisting guests. Once more, thank you for posting your review. We look forward to having you visit with us again...

Reviewed 26 September 2016 via mobile

Upon my arrival which was a very, very late check in, I summoned the night attendant who was working somewhere else in the building. She greeted me with great enthusiasm. The room was okay everything was clean I love the personality of my housekeeper but the daytime cool had much attitude. I'm grading and giving it 3 out of 5...

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1Thank Preachermam
Reviewed 26 July 2016

Kerrie is great at customer relations! Very attentive and pleasant- a sweet woman! The general manager, Milijana, is very perceptive and maintains an orderly yet comfortable atmosphere. Can't beat the friendly staff at this location!!

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2Thank Stacy N
Gilbert, Arizona
Reviewed 27 June 2016

I love this place the staff was friendly and they they were able to get me in after a few min after I got there the only suggestion I have is in the morning their could be a lil bit more with the grab and go after my ac went out they were understanding of what was going on

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1Thank aaronfryeraaronfryer
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for writing such kind comments about your stay. I will be sure to share with other managers your critique on our grab-and-go breakfast and inform the maintenance engineer about your a/c issues. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Scottsdale, Arizona
Reviewed 27 June 2016

Just wanted to write a brief review of my month stay at this location in Mesa, AZ. I travel a lot for work and unfortunately my job books frequently with Extended Stay America. I use the word unfortunately because my experience with this hotel chain have not been the best. This location on the other hand gave me hope that...

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1Thank pnunez06
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

I would like to take the time and personally thank you for such positive feed back. I am sorry to hear that you have had such a negative experience with our hotels. I am thrilled to hear that Alizia was able to change your outlook. We are committed to high quality customer service. If there is anything else we can...

Reviewed 23 June 2016 via mobile

I have stayed here before and every time the experience is always better and better! Kerrie, front desk, was very helpful and provided excellent customer service. I wouldn't want to stay anywhere else!

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Helpful?
2Thank James M
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad you enjoyed your location and that Kerrie provided you with excellent customer service. I wil lbe sure to inform her on what a great job she is doing. Thank you again for sharing your comments with us. We look forward to hosting you again in...

Reviewed 23 June 2016 via mobile

I have been at this Extended Stay for a few weeks and I feel right at home. The staff Alizia, Kerrie and Gar are so helpful and always happy to help. I travel a lot for work and I have to admit this is one of the best I've been to. There are several stores around that are walking distance....

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2Thank Ruben R
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for taking the time to write a review. I'm glad you enjoyed our rooms and the convenient location of our hotel. I will be sure to inform Alizia, Kerrie, and Gar on what great customer service they providing to you and other guests. Thank you again for your review. We look forward to seeing you in the future,...

Mesa, Arizona
Reviewed 18 June 2016

Friendly service, nice sized room, never hot. A lot of housing needs provided, and the room is cleaned regularly. Very helpful and generous staff, Alizia and Kerrie are the first that come to mind although all are very kind.

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1Thank aceyamber1
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

The staff and I read your review, and would like to thank you for writing such excellent things about our hotel and staff. I'm thrilled our staff was able to provide you with great services. I will be sure to relay Kerrie and Alizia how helpful they were to you. Thank you again for sharing your comments with us. We...

Reviewed 9 June 2016

Exceptionally friendly and helpful staff! Very spacious room, full-sized refrigerator, microwave, dishes, pots and pans. Not a luxury hotel, but clean, functional, comfortable, and quiet. With a family member who has special dietary needs, a good kitchen is so wonderful for us!

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Helpful?
Thank Kathryn V
Manager_11525, General Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Kathryn - Thank you for your great review! We are so happy that you enjoyed our helpful staff and your fully equipped kitchen. We hope to see you and your family again soon.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Phoenix - Mesa

Address: 455 W Baseline Rd, Mesa, AZ 85210-6006
Region: United States > Arizona > Central Arizona > Mesa
Price Range: $96 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Phoenix - Mesa 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stayamerica Phoenix-Mesa Hotel Mesa
Extended Stay Mesa
Extended Stay America Mesa
Mesa Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Phoenix - Mesa staff and other travellers.
1 question
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Burnaby, Canada
over a year ago

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Questions? Get answers from Extended Stay America - Phoenix - Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 2nd floor for my duration. No issues there. Just prefer one away from elevator.”
 of 5 bubbles pnunez06, 26 Jun 2016 | Read review
“Our room must be the handicap-accessible room. It was great! And huge!”
 of 5 bubbles kathyv540, 8 Jun 2016 | Read review
“I prefer to be on the first floor near an exit. Easy for shopping and parking.”
 of 5 bubbles andreb83, 12 Jan 2016 | Read review
“ask for room in the back, down a hall with NO pets !!”
 of 5 bubbles BajaBuddies2, 15 Nov 2015 | Read review
“Don't stay here!”
 of 5 bubbles LONEMOON79, 19 Apr 2015 | Read review
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