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Travelodge Suites Phoenix Mesa

51 reviews
#28 of 57 Hotels in Mesa
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Traveller (27)
Room & Suite (24)
Dining (2)
Overview
  • Excellent36%
  • Very good17%
  • Average13%
  • Poor9%
  • Terrible25%
Travellers talk about
Free Parking
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Room Service
Multilingual Staff
Pets Allowed
2.0 Star Hotel
All hotel details
Offers from Travelodge Suites Phoenix Mesa
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Reviews (51)Write a Review
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All reviewsroom was clean and comfortabletwo nightsplace to stayderekamenitiesmattress
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11 - 15 of 51 reviews
Reviewed 29 March 2017 via mobile

DO NOT BOOK LODGING HERE!!! My wife and booked a room online for one night here for the night of March 13th. On arrival and check in we were offered room #121. When we inspected the room we found the floor dirty and a chunk...More

1  Thank Warren M
Response from Jay4244, Guest Relations Manager at Travelodge Suites Phoenix MesaResponded 15 June 2017

Dear Warren M, We apologize for your experience. Having a clean room is a must and having a dirty room is not acceptable. This is not the norm for us and we did go over this with our new housekeepers to make sure it does...More

Reviewed 24 March 2017 via mobile

This Motel has some positive things going for it. The staff is exceptionally friendly. They will go out of their way for you and do it with a smile. The property is very clean. It's located in a quiet part of the city and I...More

1  Thank baileybd
Response from Jay4244, Public Relations Manager at Travelodge Suites Phoenix MesaResponded 23 May 2017

Dear baileybd, Thank you for taking the time to write us a review. We strongly apologize for your experience. The hotel is re-doing some of our rooms & I suppose you must have been in one that was not re-done yet. Yes, we are located...More

Reviewed 16 March 2017 via mobile

Pretty disappointing experience. Stayed here for a week while visiting family. Rooms a bit dingey, but we could have handled that. However room only cleaned once in seven days despite complaining to the front desk after we were missed two days in a row. Toiletries,...More

Thank Lulla2729
Response from Jay4244, Guest Relations Manager at Travelodge Suites Phoenix MesaResponded 23 May 2017

Dear Lulla2729 We apologize for not meeting or exceeding your expectations. We are remodeling our rooms, so hopefully one day you will be back. Both positive and negative (constructive) steer us in the right direction.

Reviewed 13 March 2017

The room is large, but there is a lot of wasted space. I wish they had taken some of that space and made the bathrooms bigger. It did have a microwave and fridge. No wifi, and I even had trouble connecting with 4g. The location...More

1  Thank deddragoninn
Response from Jay4244, Guest Relations Manager at Travelodge Suites Phoenix MesaResponded 23 May 2017

Dear deddragoninn, Thank you for taking the time to give us a review. We appreciate your feedback and we are going to be working on the things that didn’t work out for you. We do have free Wi-Fi at the hotel for our guest and...More

Reviewed 12 March 2017

I screwed up and booked the wrong date.However the manager, Andy, was VERY helpful at getting it all straightened out. The room was basic - cheap and cheerful. What more could you want?! Good location.More

Thank tothelimit
Response from Jay4244, Guest Relations Manager at Travelodge Suites Phoenix MesaResponded 23 May 2017

Dear tothelimit, Thank you for taking the time to leave a review. We’re glad we we’re able to help you with your booking issue and got you your room. We will be making changes to the hotel soon, so we hope you come back again...More

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About
Amenities
Top amenities
Free Parking
Room Service
Hotel Amenities
Free Parking
Room Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Outdoor pool
Details
Price range
USD 50 - USD 249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 50 - USD 249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (27)
Room & Suite (24)
Dining (2)
Questions & Answers
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moviemansafford
31 August 2017|
AnswerShow all 2 answers
Response from Diane B | Reviewed this property |
Yes, they definitely do? Please call Derik at (602)369-9001.
0
Votes
Room Tips
"Large Room and A/C worked fabulously with every amenity imaginable!"
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"Go to La Quinta in Mesa."
Read review
"Good places to eat,each side of the Motel, and a McDonald's down the street for the kids."
Read review
"second floor room is more quiet"
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