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Residence Inn Phoenix Mesa

302 reviews
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Traveller (33)
Room & Suite (40)
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Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Residence Inn Phoenix Mesa
Special Offer: Spring Training Package
Hotel packages
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Reviews (302)Write a Review
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All reviewssocial hourevery morningliving area and kitchennice residencedirector of salesfront deskhousekeeping staff arelong term staybasketball courteasy access to highwaydaily breakfaststayed at the marriottspecial thanksone bedroom suitemeeting roomfull kitchenphoenix mesa
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11 - 15 of 301 reviews
Reviewed 20 September 2017 via mobile

My experience at the Residence Inn went just far and beyond my expectations. Working in hospitality Industry is my passion and when I first step foot inside this property I felt a warm welcome and from there all around my stay the entire staff were...More

Thank Rickky Z
Reviewed 10 August 2017

We had a room on the first floor not yet renovated as we were told there was no other 2 bedroom suite was available when we checked in. We found the room a bit discusting. Large tear in the screen in the window, worn carpet,...More

Thank catravlerChico_ca
Management response:Responded 12 August 2017

Hello catravlerChico_ca, Thank you for taking the time to review our property. It's extremely unfortunate that you were not pleased with your room during your visit. Our property completed a full renovation in October and this included all rooms. We are happy to let you...More

Reviewed 25 June 2017

Our room was clean and the beds were very comfortable. We enjoyed the complimentary buffet breakfast that included eggs, bacon and fresh fruit. The staff overseeing breakfast did an excellent job meeting the needs of the guests even when it was busy. Check in and...More

Thank heshjh2
Management response:Responded 29 June 2017

Hello heshjh2, We are so delighted to hear that you enjoyed your stay with us at the Residence Inn Phoenix Mesa! Thank you for taking the time to give us such great feedback. The new complimentary breakfast buffet is one of my favorite features that...More

Reviewed 15 June 2017 via mobile

I stayed at the hotel for 4 days and 4 nights and had a great stay. The staff was very nice and had answers to all my questions or needs. The nightly get togethers were fun and they had free food and adult beverages!!! I...More

Thank Abellissimo1
Management response:Responded 24 June 2017

Hello Abellissimo1, Thank you for your review! It's great to hear that you had a great stay with us at the Residence Inn Phoenix Mesa. The evening Mix is a lot of fun and I am glad that you enjoyed it. Stop by and visit...More

Reviewed 14 June 2017

Our two day stay at this hotel was excellent. Check in process was fast and efficient. Staff was very friendly and helpful. The one incident of being assigned a room that was already occupied was quickly addressed to our satisfaction with sincere apologies and remedies....More

Thank TravelingJB2015
Management response:Responded 24 June 2017

Hello TravelingJB2015, Thank you for the great feed back of your stay with us at the Residence Inn Phoenix Mesa! Again, our apologies that the incident regarding your room assignment took place. I am happy to hear that it was quickly resolved. Our stellar staff...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Heated pool
Details
Price range
USD 140 - USD 319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Mesa
#10 Family Hotel in Mesa
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 140 - USD 319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Mesa
#10 Family Hotel in Mesa
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (40)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Laini1
18 January 2017|
AnswerShow all 5 answers
Response from macey2951 | Property representative |
Hi there! Thanks for reaching out. We do not have a resort fee and in fact offer all the amenities you could imagine completely complimentary- parking, basic WiFi, a full hot breakfast buffet, a 24 hour fitness center and... More
1
Vote
JLH041116
2 December 2016|
Answer
Response from macey2951 | Property representative |
We would be happy to help set up outside transportation for you to Sloan Park. Our hotel does not have a shuttle however. Please reach out if we can answer any further questions before your visit! Macey D, General Manager
0
Votes
RhondaSmi
20 October 2016|
AnswerShow all 3 answers
Response from macey2951 | Property representative |
Marriott properties are 100% smoke free but we do have convenient areas on the exterior of the hotel buildings where smoking is permitted. We look forward to seeing you during your trip to Mesa! Macey D, General Manager
0
Votes
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123
Room Tips
"Ask for a courtyard view"
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"I would ask for a room on the top floor because we could hear the people stomping around on the floor above..."
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"All rooms were excellent."
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"Request a room on the upper floor if possible"
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