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Phoenix Marriott Mesa

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332 Reviews from our TripAdvisor Community

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Showing 325: English reviews
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Cincinnati, United States
Reviewed 4 days ago NEW

I held a workshop at this location. It is nice, the staff was attentive, the rooms were large and well equipped. The rooms are scalable to accommodate any size of meeting you are holding. Its a little difficult to determine where the front of the hotel is but minor issue.

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Helpful?
Thank Rob J
Saint Cloud, Minnesota
Reviewed 1 week ago

I was traveling on business so the hotel was convenient. Arrived late and there was no one at the front desk. When I checked out there was no one at the front desk. The ice machine on the 9th floor was broken. Also, the air conditioner in my room made enough noise to sound like a small engine. This Marriott...

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Helpful?
Thank jamn7321
Tatiana E, Front Office Manager at Phoenix Marriott Mesa, responded to this review

Dear jamn7321, Thank you for your feedback! Please accept our sincere apologies for multiple issues during your stay. Your comments have been shared with the appropriate department and will be addressed by the management team. We hope you come back and visit us again!

Phoenix
Reviewed 2 weeks ago via mobile

Stayed one night. Tried checking in on a Friday at 2, and was told room wasn't ready and to come back in a half hour. Came back 45 minutes later (15 minutes before official check in time) and still no room. Told them I was told to wait, so she found me a room. Tip: if you have the mobile...

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Helpful?
1Thank pleasetakemewithyou2
Tatiana E, Front Office Manager at Phoenix Marriott Mesa, responded to this review

Dear Pleasetakemewithyou2, Thank you for such a detailed review! Your honest feedback highlighted a number of areas in which we need to improve. We take all guests' reviews seriously, and your comments have been shared with the appropriate hotel team and the issues that you have brought up will be addressed. Please contact me directly at 480-464-5008 so we can...

lake elsinore
Reviewed 2 weeks ago

Nice clean hotel and rooms, overall a good value but nothing special....the mattresses could use some updating as ours were old, thin and kinda worn. We woke up stiff and we could hear the coils creaking all night long.

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Helpful?
Thank art w
Tatiana E, Front Office Manager at Phoenix Marriott Mesa, responded to this review

Dear Art W, Thank you for noticing the cleanliness of our rooms - our housekeeping team works hard to maintain rooms clean and fresh! I was disappointed to hear that you didn't enjoy the bedding. There is nothing more important than a good night sleep, and I am sorry that you had a bad night. Thank you for your feedback...

Long Beach
Reviewed 3 weeks ago

A 12 story hotel, very close to Ho-Ho Kum (not the A's) and not too far from the new Sloan Park of the Cubs. A little tired in the carpet and rooms, but adequate and best of all - right across the driveway from Diamond's Sports Grill - once owned by Harry Carey and still the local hang out for...

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Helpful?
Thank Pat T
Pace, Florida
Reviewed 4 weeks ago via mobile

While the staff at the hotel were very pleasant and helpful, I struggled to see what was "recently renovated ". The first room I tried to check into had an AC that wasn't working at all. The room I finally got the AC was only marginal cooling, it struggled to keep the room livable but it never got cool. Hallways...

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Helpful?
Thank Brad B
Tatiana E, Front Office Manager at Phoenix Marriott Mesa, responded to this review

Dear Brad B, Thank you for your review! We appreciate your kind words about our staff - I will share your comments with the team. Please accept our sincere apology for not meeting your expectations with the condition of our property - we will work hard to improve! We appreciate your feedback and hope you come back so we may...

Seward, Nebraska
Reviewed 4 weeks ago via mobile

This was the second spring training trip we've stayed here. Nice location, works well is a home base while running to different areas of Phoenix for ball games. Bathroom lighting isn't great for makeup application, but that's the only real negative. Well kept up

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Helpful?
Thank Tom T
Reviewed 16 March 2017 via mobile

Hotel nice and very convenient place for a weeks visit The place was clean and the staff was very attentive. Would stay there again when I need to have a convenient to stay that is close to family and friends

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Helpful?
Thank Marilyn S
Maine
Reviewed 15 March 2017

How many days does it take a hotel to bring a requested feather pillow to your room? 4? Really?! As a loyal Marriott Platinum member I'm appalled at the incompetence and General mafunctioning of this hotel, from the front desk to the Club Level. If you can't serve hot food hot and refuse to get dressing for the salad then...

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Helpful?
Thank bubbalooboston
Tatiana E, Front Office Manager at Phoenix Marriott Mesa, responded to this review

Dear Bubbalooboston: I am very sorry hear that you had such an unpleasant stay. Please rest assured that we review and take all feedback very seriously. The issues that you brought up have been shared with the leadership team and will be addressed to ensure that this was an isolated incident and make every effort to prevent these types of...

Reviewed 15 March 2017

We spent 3 nights at the Marriott. The lobby and common areas are well kept and clean. There was live entertainment in the lobby in the evenings. There is also a nice bar in the lobby. The pool and hot tub area was nice, work out facility had all the equipment we were looking for. We ate breakfast one day...

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Helpful?
Thank lana l

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Phoenix Marriott Mesa

Address: 200 N Centennial Way, Mesa, AZ 85201-6761
Region: United States > Arizona > Central Arizona > Mesa
Price Range: $122 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix Marriott Mesa 3.5*
Number of rooms: 273
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Also Known As:
Phoenix Marriott Mesa Hotel Mesa
Marriott Mesa
Mesa Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Marriott Mesa staff and other travellers.
6 questions
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Questions? Get answers from Phoenix Marriott Mesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None at this time”
artw544, 7 Apr 2017 | Read review
“Don't choose one on the same side as the pool”
929lanal, 14 Mar 2017 | Read review
“Avoid the even number areas 02 - 06 - right over the pool and patio areas”
GenealogyNinja, 11 Mar 2017 | Read review
“Would not recommend this hotel.”
417maryannw, 23 Feb 2017 | Read review
“There are rooms with a view of the swimming pool”
ianbQ4374JP, 11 Jan 2017 | Read review
5 of 5