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BEST WESTERN PLUS Mesa

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#12 of 57 Hotels in Mesa
Certificate of Excellence
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1 room 2 adults 0 children
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300 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Los Angeles, California
Reviewed 5 days ago NEW

We picked the hotel based on proximity to a relative we were visiting. It was only for one night so we were looking for something basic. We were delightlfully surprised by the cleaniliness and exceptional service. DJ at the front desk was efficient, friendly, and professional. I would recommend this hotel without hesitation.

Review collected in partnership with Best Western
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Helpful?
Thank mitzi2017
Brooklyn, New York, United States
Reviewed 2 weeks ago

The room was very clean, quiet, and convenient. The staff was very professional. Great hotel in a great location. Great restaurant next door and plenty of free parking. Full breakfast available as well. We have been to this hotel several times and always found it to exceed the standard. We will be back again.

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Helpful?
Thank Roger J
BEST WESTERN P, Assistant General Manager at BEST WESTERN PLUS Mesa, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Reviewed 2 weeks ago

Great hotel. Staff was excellent. Room nice and comfortable.Price was reasonable. We needed directions to a concert. One of the staff looked up the directions, printed them out and went ovver them with us. The only negative was when we asked for a place to eat, other than the one right next door, the staff person said, "I don't know."...

Review collected in partnership with Best Western
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Thank 841evelynm
boise, United States
Reviewed 2 weeks ago

The hot water was lukewarm, I had to ask for the bathroom door to be repaired and it had been like that for a while; Housekeeping did not clean our room once out of the four days we were their, but the laundry person brought us clean linen each day. At 9:30 they are taking the breakfast items away immediately...

Review collected in partnership with Best Western
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Helpful?
Thank Jim L
Tucson, Arizona
Reviewed 3 weeks ago

Because of the bad reviews of this hotel, I was uneasy when I made a reservation for Dec 24 and 25, 2016. My fears were unfounded. The hotel was everything I've come to expect of a Best Western Plus: a clean room larger than most, a typical hot breakfast constantly replenished, and friendly helpful service, particularly by Kiana who checked...

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Helpful?
Thank UKUSAWorldTraveller
Management response:

Good Afternoon UKUSAWorldTraveller ,Thank you for taking the time to share your kind remarks about your recent stay with us. We are delighted to read that you liked our hotel and that you enjoyed your stay with us. I will certainly share your feedback in regards to your interaction with our team members. Please let us know if there is...

Tracy, California
Reviewed 16 December 2016

Very nice room for the price. Room was clean except for bathroom saw some hairs on the floor. Disappointed that spa wasn't working, this was one of the reason why we booked this hotel. We were in Arizona on a family emergency and was looking forward to relaxing in the hot tub prior to our flight the next morning. The...

Review collected in partnership with Best Western
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Thank jlsbps123
Livermore, California
Reviewed 16 December 2016

A very convenient hotel right off of the freeway (don't blink or you'll miss it), but still very quiet and has spacious rooms. Friendly staff at the front counter, more than adequate free breakfast with lots of choices in a roomy area off the lobby. Very comfortable beds, large bathroom with a good coffee maker, flat screen TV with Clean...

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Thank tigerized
McKinney, Texas
Reviewed 15 December 2016

They checked my room out to staff after I notified them I would be there but late, I had called them that night! They didn't tell me about pet weight restrition, even though I asked the front desk some days earlier and asked the 1-800 number. They had checked out all the dog rooms, and ended up sticking me on...

Review collected in partnership with Best Western
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Thank JacobsMG
Reviewed 8 December 2016

We stayed here in November 2016 while on business. We stayed at the BW Superstitious the first time and found it superior to BW+ Mesa. The hotel is in a rather seedy strip-type shopping center. There are no areas to walk a dog. The very rear is dirty, full of debris, and usually has employees out smoking. Breakfast was average...

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1Thank Fran D
Cedar Rapids, Iowa
Reviewed 7 December 2016

Very nice place to stay. Nice rooms and welcoming staff. The breakfast was good. The only problem we had was the hot tub was broken. Great location, with easy access to dinning and the interstate. I would definitely recommend this place.

Review collected in partnership with Best Western
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Thank Scott N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN PLUS Mesa Hotel offers an enticing and well-appointed solution to all of your travel needs. Our spaces and amenities are ideal for travelers that are looking for a home away from home during their stay. With a variety of room types and smart offerings, you are sure to enjoy a rewarding experience, every time. From a free hot breakfast each morning to plush bedding in every room, The BEST WESTERN PLUS Mesa Hotel is perfect for business travel, leisure stays, and everything in between! ... more   less 

Additional Information about BEST WESTERN PLUS Mesa

Address: 1563 S Gilbert Rd, Mesa, AZ 85204-6007 (Formerly Hampton Inn Phoenix/Mesa)
Region: United States > Arizona > Central Arizona > Mesa
Price Range: $101 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Mesa 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hampton Inn Phoenix/Mesa Hotel Mesa
Hampton Inn Mesa
Mesa Hampton Inn
Hotel Style:
#5 Family Hotel in Mesa
#7 Romantic Hotel in Mesa
#7 Business Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Mesa staff and other travellers.
6 questions
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Chicago, Illinois
10 months ago
Villa Park, Illinois
3 months ago
Spring Valley, Wisconsin
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor rooms are VERY quiet.”
 of 5 bubbles tigerized, 15 Dec 2016 | Read review
“Stay at BW Superstitious!”
 of 5 bubbles 538frand, 7 Dec 2016 | Read review
“There is a good clean Hilton property only 3 miles from this hotel. Stay there instead.”
 of 5 bubbles KenMesa, 24 Aug 2016 | Read review
“ask if the pool is done”
 of 5 bubbles 196stephanies, 4 Jun 2016 | Read review
“Everything was great for me”
 of 5 bubbles djlaake, 30 May 2016 | Read review
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