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Extended Stay America - Phoenix - Mesa - West

92 reviews
#26 of 57 Hotels in Mesa
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Traveller (15)
Room & Suite (5)
Dining (1)
Overview
  • Excellent23%
  • Very good14%
  • Average19%
  • Poor16%
  • Terrible28%
Travellers talk about
“new carpet”(2 reviews)
“channels”(4 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Pets Allowed
Self-Serve Laundry
Breakfast included
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Phoenix - Mesa - West
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (92)Write a Review
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1 - 5 of 90 reviews
Reviewed 5 days ago

Selected staff were very rude. Falsely accusing of things we did not do I honestly feel like they were racist and just wanted us out . I was raised very well I would never trash a hotel room esp. with my credit card on file...More

Review collected in partnership with Extended Stay
Thank Onepissedoffwoman
Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa - WestResponded yesterday

Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future....More

Hotel's Favourite
Reviewed 19 June 2017 via mobile

It an awesome hotel friendly staff clean rooms lighting at night is very bright no spooky areas has new carpet and paint in rooms comfortable beds new roof tiles and just recently paved parking and painted lines and added speed bump to slow traffic down...More

Thank Brian C
Response from 00esa, General Manager at Extended Stay America - Phoenix - Mesa - WestResponded 20 June 2017

Wow - Brian, thank you for taking the time to share your wonderful feedback. We are glad to know you liked your clean room and we satisfied with all that we have to offer. It was a pleasure having you at Extended Stay America -...More

Reviewed 2 weeks ago

FILTHY carpeting, Air Conditioning unit in need of repair, no clean towels available and had to wait over an hour to get one, hidden costs even thought the room was booked on Stay America's website. The clerks were pleasant enough but very much in need...More

Review collected in partnership with Extended Stay
Thank karino767
Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa - WestResponded 2 weeks ago

We are extremely sorry we didn’t live up to your expectations while you were here. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Be assured your concerns have been shared with the responsible teams...More

Reviewed 6 November 2017

Comfy place away from home that is close to where I have to work. Everything I need is here. It is close to stores and transportation. I have the choice, I can either cook or eat out. At the end of the day I can...More

Review collected in partnership with Extended Stay
Thank williampT749XL
Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa - WestResponded 7 November 2017

William, thank you for taking the time to write a review about your exceptional stay at Extended Stay America. As you shared, we are in a great location, and so convenient to the highway, giving easy access to restaurants, shopping, entertainment, and business parks nearby....More

Reviewed 31 October 2017

A great hotel with friendly, helpful staff. I would definitely stay here again and I do recommend this hotel. Really good value overall, easy parking, handy to all amenities and not far from Phoenix airport.More

Review collected in partnership with Extended Stay
Thank stevedK3518XT
Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa - WestResponded 2 November 2017

Steve, thank you so much for recommending Extended Stay America to the other travelers. We are thrilled to know you were impressed by the courteous service provided by our entire team. On behalf of our entire staff, we appreciate you for acknowledging our hard work....More

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Traveller (15)
Room & Suite (5)
Dining (1)
Hotel & Grounds (18)
Bathroom (2)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 70 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 70 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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