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Extended Stay America - Phoenix - Mesa - West

93 reviews
#27 of 57 Hotels in Mesa
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Traveller (15)
Room & Suite (5)
Dining (1)
Overview
  • Excellent24%
  • Very good13%
  • Average19%
  • Poor16%
  • Terrible28%
Travellers talk about
“new carpet”(3 reviews)
“channels”(4 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Pets Allowed
Self-Serve Laundry
Breakfast included
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Phoenix - Mesa - West
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (93)Write a Review
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1 - 5 of 91 reviews
Reviewed 2 weeks ago via mobile

I been hear for some time seen lots of improvements over the years from roof being replaced . exterior was painted so it did not look so dirty and outdated the rooms were re done new carpet paint vinyl toilets counter tops were redone in...More

Thank Brian C
Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa - WestResponded 2 weeks ago

Brain, we love having guests return to stay with us again and again. Nothing pleases us more than to know that we have provided everything necessary for you to have a wonderful stay. Thanks for making us your "home away from home" in the area....More

Hotel's Favourite
Reviewed 19 June 2017 via mobile

It an awesome hotel friendly staff clean rooms lighting at night is very bright no spooky areas has new carpet and paint in rooms comfortable beds new roof tiles and just recently paved parking and painted lines and added speed bump to slow traffic down...More

Thank Brian C
Response from 00esa, General Manager at Extended Stay America - Phoenix - Mesa - WestResponded 20 June 2017

Wow - Brian, thank you for taking the time to share your wonderful feedback. We are glad to know you liked your clean room and we satisfied with all that we have to offer. It was a pleasure having you at Extended Stay America -...More

Reviewed 8 December 2017

Selected staff were very rude. Falsely accusing of things we did not do I honestly feel like they were racist and just wanted us out . I was raised very well I would never trash a hotel room esp. with my credit card on file...More

Review collected in partnership with Extended Stay
Thank Onepissedoffwoman
Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa - WestResponded 5 weeks ago

Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future....More

Reviewed 29 November 2017

FILTHY carpeting, Air Conditioning unit in need of repair, no clean towels available and had to wait over an hour to get one, hidden costs even thought the room was booked on Stay America's website. The clerks were pleasant enough but very much in need...More

Review collected in partnership with Extended Stay
Thank karino767
Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa - WestResponded 29 November 2017

We are extremely sorry we didn’t live up to your expectations while you were here. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Be assured your concerns have been shared with the responsible teams...More

Reviewed 6 November 2017

Comfy place away from home that is close to where I have to work. Everything I need is here. It is close to stores and transportation. I have the choice, I can either cook or eat out. At the end of the day I can...More

Review collected in partnership with Extended Stay
Thank williampT749XL
Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa - WestResponded 7 November 2017

William, thank you for taking the time to write a review about your exceptional stay at Extended Stay America. As you shared, we are in a great location, and so convenient to the highway, giving easy access to restaurants, shopping, entertainment, and business parks nearby....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 75 - USD 148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 75 - USD 148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (15)
Room & Suite (5)
Dining (1)
Hotel & Grounds (18)
Bathroom (2)
Questions & Answers
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Room Tips
"For a longer stay, get a King bed room Book as far ahead as possible, but beware rates go up when dates or..."
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"The best rooms are on the back (east) side, very quiet and does not get the afternoon sun."
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"Rooms on the eastern side would be furthest from interstate noise"
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"Go someplace else if you want a good room!"
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