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Best Western Legacy Inn & Suites

Booking.comUSD 100*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 100*
USD 100*
USD 100*
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Best Western Legacy Inn & Suites
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430 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Reviewed 15 January 2017 via mobile

Check in was easy, rooms are Large and spacious, beds are clean and soft have of lots pillows, pull out is large not small and also kids said comfortable. Didnt get try breakfast nor Happy Hour. Very close to the Big League Field of Dreams easy access to get to.

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Helpful?
Thank fire860
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you so much for your kind words! We love our location and convenience to the sports fields and the ability to accommodate the teams that play there! We hope to see you back soon for another tournament! Kristina Haney Sales Manager

Flagstaff, Arizona
Reviewed 5 January 2017

We stayed at this Best Western for the night, my niece had a Gymnastics competition just down the road. We got there a little early, a couple of hours before check in, I asked if it was possible to check in early, and the front desk associate said it was OK, because they had just finished cleaning the rooms. This...

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Helpful?
Thank Adrian A
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hi Adrian, Thank you for taking the time to review our property! I'm so happy you were able to check in early and our location was close to your niece's event. We hope to see you back here soon! Kristina Haney Sales Manager

Phoenix, Arizona
Reviewed 2 January 2017

We had a 7 AM flight out of Gateway airport and didn't feel like trying to drive across Phoenix to catch the plane at that time of the morning. We had the room for the night and we were able to have a continental breakfast and still make the plane. Would have been a hot breakfast if we had a...

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Helpful?
Thank Mike H
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hi Mike, Thank you for taking the time to review our property! We love our location and how convenient it is for folks flying out of Mesa Gateway airport! We hope to see you back soon so you can enjoy the full hot buffet breakfast! Kristina Haney Sales Manager

MASSILLON, OH
Reviewed 30 December 2016

Very nice hotel. It's clean and the beds are comfortable. The breakfast is the usual fare, cereal, breads/muffins, scrambled eggs, gravy, waffles. The pool was refreshing in the summer heat. We didn't use the hot tub as it was over 100 degrees when we were there. The only issue that we had was every time we left & came back,...

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Helpful?
1Thank RS7740
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hello! Thank you for taking the time to review your stay. I apologize for the inconvenience of the key issues. I will make sure this is brought to the attention of the staff. I see that you stayed in the summer, and we made a switch to a different type of key system and hope that this issue will not...

Wichita, Kansas
Reviewed 26 December 2016

Reasonable rates close to Mesa airport Bad smell in room Staff can't us computer Check out staff in morning was not friendly and did not give his job much care and poor customer service I would likely not return courtyard is very nearby

Review collected in partnership with Best Western
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Helpful?
Thank Brenda L
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hi Brenda, Thank you for taking the time to leave your review. I apologize for the smell in your room and the service that you received from our staff. I have brought your comments to the attention of the general manager and she will use this as a teaching moment. We would love to see you again at our property...

Snowflake, United States
Reviewed 6 December 2016

Room and hallways were very dirty, staff wasn't interested in cleaning it up. there was food laying on the stairs in the hallways and the carpet was dirty. our bathroom was filthy and the staff said they had no one to clean it up, so we had to go buy supplies to clean it up ourselves.

Review collected in partnership with Best Western
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Helpful?
Thank robinpX7066UT
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hello, I apologize for your experience on behalf of the hotel. I will ensure the staff is spoken to and this does not happen again. Kristina Haney Sales Manager

Vacaville, California
Reviewed 27 November 2016

The service was very good and all the staff was very pleasant. The decor of the hotel when you walk in is very nice and elegant giving you the sense of a clean and nice atmosphere that it is. Our room was clean bed was very comfortable. Only downside is where they are located there is a bad smell in...

Review collected in partnership with Best Western
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Helpful?
Thank willier560
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hello! Thank you for your kind words! I am glad you enjoyed your stay and liked our decor! I apologize for the smell as well. Due to our location, some odors tend to linger from nearby farm properties. We would love to welcome you back and hope you'll give us another chance to make your stay a 5 star experience!...

Upland, Ca, United States
Reviewed 22 November 2016

Room was very sparsely furnished. Hotel cleanliness was not good. No hot water and no concern from the staff as to getting it fixed or guest comfort. I had planned to stay 3 nights, stayed 1 and hated it.

Review collected in partnership with Best Western
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Helpful?
Thank D9212OYjamesa
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hello, I apologize for your experience with the hot water and staff. Please reach out to me directly and we can discuss further. You can email me at kristina.haney@bestwesternlegacyinn.com Kristina Haney Sales Manager

Gilbert
Reviewed 18 November 2016

numerous problems in a number of the rooms we booked for a wedding no hot water staff was very rude when differant family members were making reservations one family member was actually hung up on because the person at the desk said he was to busy

Review collected in partnership with Best Western
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Helpful?
Thank Salvatore D
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hello Salvatore, I apologize for your poor experience during your stay. I have brought your comments to the attention of the General Manager so she can discuss this with the staff. I hope that if you are in the area again, you will give us another chance to make it right. Kristina Haney Sales Manager

Omaha, Nebraska
Reviewed 13 November 2016

This hotel is ok, good value, located close to airport. But at night we turned air conditioning on and were greeted with smell of cow manure. Went outside and about gagged at smell in air. Not sure what is nearby, but not pleasant place to stay unless you are a cow.

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Helpful?
1Thank Selah419
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hello! I want to apologize on behalf of the hotel for the smell. Due to our location, the surrounding areas can smell like the local farms. We hope that you will give us another chance and that the smell does not ruin your stay. Kristina Haney Sales Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
NEW!! Join us Sunday - Thursday, 5:30pm - 7:00pm for our evening social featuring FREE food and drinks for each paying guest! Located off of Loop 202 on the Mesa/Gilbert border in the East Valley of Arizona, just one mile from the Mesa Gateway Airport and the ASU Polytechnic Campus. The Best Western Legacy Inn & Suites is a three-story interior corridor hotel designed to meet the needs of business and leisure travelers. The hotel features a beer and wine bar and a free deluxe buffet breakfast. Additional property amenities include our business center, two meeting rooms, fitness room, guest laundry, gift shop, pool and hot tub. Nearby is the San Tan business and shopping area, several golf courses, downtown areas of Gilbert and Chandler and Gilbert Hospital. The Big League Dreams Sports Park is just one mile away. Our friendly staff is ready and waiting to help guests enjoy their stay with us. The guest rooms and amenities provided help ensure a most relaxing and comfortable visit. ... more   less 

Additional Information about Best Western Legacy Inn & Suites

Address: 4470 S Power Rd, Mesa, AZ 85212-3632
Region: United States > Arizona > Central Arizona > Mesa
Price Range: $130 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Legacy Inn & Suites 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Legacy Hotel Mesa
Best Western Legacy Inn And Suites
Hotel Style:
#4 Romantic Hotel in Mesa
#11 Family Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Legacy Inn & Suites staff and other travellers.
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Lyons, Oregon
over a year ago
Bozeman, Montana, United States
over a year ago
Morden, Manitoba, Canada
over a year ago

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Questions? Get answers from Best Western Legacy Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on bottom floor at the back.”
johannesa866, 14 Feb 2017 | Read review
“Room in back not near road.”
stalco495, 13 Feb 2017 | Read review
“Make sure your not next to a dairy.”
radbob, 2 Feb 2017 | Read review
“3 floors, all seemed pretty quiet. Elevators centrally located.”
Dugfun1, 12 Oct 2016 | Read review
“very nice place to stay”
MikeG_82272, 24 Aug 2016 | Read review
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Prices are for 1 room, 2 adults
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