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American Inn & Suites Mesa

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American Inn & Suites Mesa
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112 Reviews from our TripAdvisor Community

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Showing 109: English reviews
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Inkom, Idaho
Reviewed yesterday NEW

Located close to freeway for easy travel to various points around the state. Room was not maintained. Missing a light bulb. Stains on the bedspread. The kitchen was not supplied with dishes or pots and pans. The "breakfast" was a disappointment - only cereal, toast or sweet rolls, no fresh fruit. The hot tub was a scary green color.

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Helpful?
Thank djmgos
Inkom, Idaho
Reviewed 1 week ago

First impressions from the outside were good. The lobby was nice and clean, The pool and pool area very nice, except for the spa, it was green-no spa relaxing for us. Then it was all more down hill from there! When we checked in the attendant was only interested in collecting our method of payment! First time I have ever...

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Thank 11TimeTravel
Woodbury, Minnesota
Reviewed 1 week ago

We arrived and our room was not ready. We were told to check back in an hour or two. We gave them our cell # and they did call when the room was ready. After checking in, we were told where to park. Our room was at the far end of the check-in desk and there was no elevator (only...

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Thank DSagisser
Reviewed 3 weeks ago via mobile

You saved our vacation, literally. We had booked at a different hotel only to find out they mis booked us, the (heated) pool was 62 degrees, the hot tub was green and smelled like dead fish, the lock on our door was broke.....it was the WORST hotel I've ever stayed in. Not only were your staff friendly, accommodating, and professional,...

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1Thank Jae S
Reviewed 3 weeks ago via mobile

Is this place a 4 star hotel? Not at all. But it was sufficient for a one night stay. My party had 3 adults, and 2 toddlers. We paid $102 overall for a 1 night stay. Our room was basically a junior suite with two rooms and a kitchenette, and a little living room space. One room had 2 queen...

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1Thank Kelly L
Gabriola Island, Canada
Reviewed 4 weeks ago

Terrible Hotel....no hot water! They came and fixed and still NO hot water. They would not even give me money back the 2 days I survived. The rating of this hotel should be .5 I would not even give them a one GC

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2Thank Gael111
Eloy, Arizona
Reviewed 10 November 2016

great room, great price and very friendly staff, The break fast was oky. The place was very close to highway. The shops are nearby. They have a beautiful pool area. They also ave a small gym, but need new equipment.

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Helpful?
1Thank mike m
Management response:

Hi Mike M, Thank you for reviewing our property! We enjoyed the opportunity to host your accommodation needs at The American Inn & Suites. Our staff is culturally diverse and very customer service driven to exceed guest expectations. Thank you for recognizing them! In addition, some have been at the property for 15 years and have tremendous love for Mesa...

Phoenix, Arizona
Reviewed 29 October 2016

American Inn & Suites rocks! The room was great, clean and came with a nice big HDTV and full kitchenette. The front desk was very accommodating, I got an amazing deal for $240 for a weekly rate. Probably the best deal in the East Valley! Last but not least FREE BREAKFAST until 9am.

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2Thank WilliamH2017
Management response:

Hi William H, Thank you for your kind candor and review! I agree, within the east valley our extended stay property has the best value! We have plenty of rooms to accommodate guests and are aggressively making changes and improvements to the property. We certainly value your business and look forward to hosting your accommodation needs again in the future....

Seattle, Washington
Reviewed 25 October 2016

I had sent my wife there for a dental exam at school next door, her honest but distressful experience follows: Although the management were nice & genuinely helpful while making & changing reservation, the property itself was old and in poor repair. She reported a musty/moldy smell throughout, the rooms were not clean and roaches were running around (during the...

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3Thank C6640BUdavidw
Management response:

Dear David W, We appreciated the opportunity to host your wife's stay at The American Inn & Suites! Yes, we are conveniently located within walking distance of Carrington College and always enjoy hosting students with accommodations! On a personal level, I'm sorry we failed to make your wife's stay enjoyable. We certainly value your opinion and need to work on...

Reviewed 26 July 2016 via mobile

Don't go there or you will be disappointed like we were! Bugs came out from behind the mirror! Electricity went off, and they had no clue if or when it would be turned back on again. My husband has asthma, they agreed that we should leave d/t no A/C, and there were no lights or computers working, so we should...

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3Thank Susan A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The American Inn & Suites is an Extended Stay Hotel in Mesa, Arizona and conveniently located off US Highway 60 and Country Club Drive. We are also located within minutes from Historic Downtown Mesa, Arizona State University, Mesa Community College, and within walking distance of Arizona Events Center and Carrington College. The American Inn & Suites is an all suites property and offers complimentary guest WiFi, complimentary deluxe continental breakfast, guest laundry facilities, outdoor pool with spa and tiki area, and can host your meeting & event with 800sq feet of meeting space. We look forward to hosting your visit and accommodation needs at The American Inn & Suites. Thank you! ... more   less 

Additional Information about American Inn & Suites Mesa

Address: 1410 S Country Club Dr, Mesa, AZ 85210-5132 (Formerly Quality Inn & Suites Mesa)
Region: United States > Arizona > Central Arizona > Mesa
Price Range: $76 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — American Inn & Suites Mesa 2.5*
Number of rooms: 117
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Also Known As:
Quality Inn & Suites Mesa Hotel Mesa
Quality Inn And Suites Mesa
Mesa Quality Inn
Quality Inn Hotel Mesa
Quality Inn Mesa
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Questions & Answers

Here's what travellers have asked, with answers from American Inn & Suites Mesa staff and other travellers.
1 question
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4 months ago

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Questions? Get answers from American Inn & Suites Mesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside rooms are quieter.”
 of 5 bubbles djmgos, 21 Mar 2017 | Read review
“If you must stay here, make sure you have an inside room, upstairs.”
 of 5 bubbles 11TimeTravel, 14 Mar 2017 | Read review
“Find a different hotel!”
 of 5 bubbles DSagisser, 10 Mar 2017 | Read review
“Don't stay there”
 of 5 bubbles Gael111, 19 Feb 2017 | Read review
“Bring an extra pillow - lol”
 of 5 bubbles Mickiegea, 18 May 2016 | Read review
5 of 5