For such price amenities are good. Spacious room with a private bathroom, air cooling is working and a swimming pool but smaller than in the pictures Breakfast is ok though there were a lot of insects walking on the plates BUT we do NOT RECOMMEND this hostel because they often try to SCAM visitors. You can check on booking and google comments too, it's a recurrent topic. They have on-call receptionists. But they barely speak English. We never saw the owners, they just gave orders through phone. During the coronavirus crisis we have received confusing and false information from the owner, through the receptionist. It created chaos and stress for all guests. We had to call the border control office ourselves to have the right information (that the borders were closing). We payed in cash at arrival but NO INVOICE was given to us. Later we informed the reception early enough that we would not be there the last two nights due to coronavirus and requested a refund for these two nights. Immediately after requesting this, hotel tried to CHARGE THE STAY TWICE. They not only did not refund the days we would not enjoy, but they tried to charge the whole stay again through my card. So BE CAREFUL with the payment ! After that the owners refused to talk to me on the phone and her receptionist ignored me completely, saying that he follows the orders of her boss and that I should speak to booking, not to them. Then they cancelled my reservation on booking as if I had not been there, to avoid that I could claim their scam/ So we contacted Booking to manage the refund of the last two nights that we did not enjoy but after several communication attempts, the hotel ignored all messages from booking. - Lots of insects in the rooms and in the breakfast plates - No atmosphere at all - Poor information about the tourists spots, we had to get all the info by ourselves. Globally the services were poor. We do NOT recommend this hostel because they just don't care about the guests and they try to SCAM people by charging people twice as much as they can !…
This place is tops! Super clean, the best free breakfast I've had at a backpacker hostel, cosy private pod style dorms, great location, and Silvio and Andrea are incredibly friendly and accommodating hosts. To give an example, they lent me their scooter for the day (free of charge) when I was unable to rent one anywhere in town.. I really doubt there's another hostel in Iguazú that could top this place.
The staff were the best, like a family! They waited for me at the door and opened the door for me. Picked up my bags, checked me in quickly and offered me coffee, juice, cookies and water right away! Met great people in the dorms. The dorms were really good and private for each person! Best hostel I stayed in so far!!
Very helpful staff always available to answer questions and lend a hand. Location is close to is station and the restaurant area. Place is clean with good breakfast included. Rooms have what you need.
Hotel is very close to bus station. Breakfast is good for a day or two, but after that starts to lack variability. Staff was helpful with transport advise and what to visit. The guy working late shifts was super rude and not friendly at all. He also made passport copies of all guests and credit card (both sides), which is a huge risk for theft of private information. No hotel in Europe would do this. Staff was able to speak English, but written English was just terrible. Uncomfortable rooms. Shower was broken. It was impossible to get the right temperature of water in the sink and shower. Bed was really uncomfortable. Room smells bad and lacks proper ventilation as the only window is to the corridor. The pool is absolutely disgusting, full of sand and dirt.