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All reviewsthe club loungespg goldwelcome giftindoor pooltop floorupgraded to a suitevery nice hotelfront desk staffmountain viewglass of winerestaurant reservationsthe main squaresan martintwo blockswine countrychillitour
Booked on the SPG app for only 4000 points. Thanks to my SPG gold status, I was upgraded to the club level and given full access to the SPG lounge which was filled with great food, snacks, Malbec wines, coffee and tea which goes beyond...More
What else can I say. Honestly, the staff is multilingual, very friendly, professional and they go above board to give recommendations and help. Centrally locates with lots of restaurants and tour options. The rooms are very nice and they have a very good workout facility,...More
Thank Mike N
Response from Anita A, Vip & Club Services Manager at Sheraton Mendoza HotelResponded 17 January 2018
Mike, thank you very much for your kind and honest comments. I hope we can welcome you and your friends in a near future. Nice regards, Ana Rodriguez Armisén, Vip & Club Services Manager.
Service - Front Desk
This has been the best customer service I have received of all hotels I stayed in Argentina and Chile and that’s quite a few
Marco (apologies if got name wrong) was on point in delivering the best welcome and attending to...More
Response from Anita A, Vip & Club Services Manager at Sheraton Mendoza HotelResponded 11 January 2018
Austlon, we are so thrilled receiving your comments about your recent stay in our hotel! W have already congratuled Marcos as well as the rest of the team in order to keep making memorable experiences every time you choose Mendoza as your happy destination. Nice...More
My same sex partner and I were taken aback at the registration desk when the front desk team member, Javier, inquired twice whether we wanted separate rooms. Once my partner pointedly explained that no we in fact wanted one room as was originally booked and...More
Thank Kasey R
Response from Anita A, Vip & Club Services Manager at Sheraton Mendoza HotelResponded 10 January 2018
Kasey R, thank you very much for sharing your honest comments with us referring to your recent stay in our hotel. I would like to extend you a sincere apology for the misunderstanding with our associate Javier. I can sure you that he did not...More
When we arrived to check in we were greeted by very young enthusiastic staff. the complimentary wine at reception was much appreciated. the room was spacious and spotlessly clean. Some of breakfast staff left a little to be desired and food needed to be replenished...More
Response from Anita A, Vip & Club Services Manager at Sheraton Mendoza HotelResponded 5 January 2018
Kevin, we are thrilled reading your comments and we hope we can have the chance to welcome you again in our hotel in a near future. Nice regards from Mendoza, Ana Rodriguez Armisén, Vip & Club Services Manager.