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Sheraton Mendoza Hotel

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Traveller (802)
Room & Suite (393)
Dining (123)
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Overview
  • Excellent44%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible1%
Travellers talk about
“the club lounge”(23 reviews)
“spg gold”(5 reviews)
“welcome gift”(4 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (1,413)
There are newer reviews for Sheraton Mendoza Hotel
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276 results
Traveller rating
106
103
39
24
4
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Time of year
LanguageEnglish
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106
103
39
24
4
Show reviews that mention
All reviewsthe club loungespg goldwelcome giftindoor pooltop floorupgraded to a suitevery nice hotelfront desk staffmountain viewglass of winerestaurant reservationsthe main squaresan martintwo blockswine countrychillitour
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11 - 15 of 276 reviews
Reviewed 22 January 2018

Booked on the SPG app for only 4000 points. Thanks to my SPG gold status, I was upgraded to the club level and given full access to the SPG lounge which was filled with great food, snacks, Malbec wines, coffee and tea which goes beyond...More

Thank David C
Reviewed 12 January 2018 via mobile

What else can I say. Honestly, the staff is multilingual, very friendly, professional and they go above board to give recommendations and help. Centrally locates with lots of restaurants and tour options. The rooms are very nice and they have a very good workout facility,...More

Thank Mike N
Response from Anita A, Vip & Club Services Manager at Sheraton Mendoza HotelResponded 17 January 2018

Mike, thank you very much for your kind and honest comments. I hope we can welcome you and your friends in a near future. Nice regards, Ana Rodriguez Armisén, Vip & Club Services Manager.

Reviewed 9 January 2018 via mobile

Service - Front Desk This has been the best customer service I have received of all hotels I stayed in Argentina and Chile and that’s quite a few Marco (apologies if got name wrong) was on point in delivering the best welcome and attending to...More

Thank AUSTLON
Response from Anita A, Vip & Club Services Manager at Sheraton Mendoza HotelResponded 11 January 2018

Austlon, we are so thrilled receiving your comments about your recent stay in our hotel! W have already congratuled Marcos as well as the rest of the team in order to keep making memorable experiences every time you choose Mendoza as your happy destination. Nice...More

Reviewed 7 January 2018

My same sex partner and I were taken aback at the registration desk when the front desk team member, Javier, inquired twice whether we wanted separate rooms. Once my partner pointedly explained that no we in fact wanted one room as was originally booked and...More

Thank Kasey R
Response from Anita A, Vip & Club Services Manager at Sheraton Mendoza HotelResponded 10 January 2018

Kasey R, thank you very much for sharing your honest comments with us referring to your recent stay in our hotel. I would like to extend you a sincere apology for the misunderstanding with our associate Javier. I can sure you that he did not...More

Reviewed 1 January 2018

When we arrived to check in we were greeted by very young enthusiastic staff. the complimentary wine at reception was much appreciated. the room was spacious and spotlessly clean. Some of breakfast staff left a little to be desired and food needed to be replenished...More

Thank KevinSunshineCoast
Response from Anita A, Vip & Club Services Manager at Sheraton Mendoza HotelResponded 5 January 2018

Kevin, we are thrilled reading your comments and we hope we can have the chance to welcome you again in our hotel in a near future. Nice regards from Mendoza, Ana Rodriguez Armisén, Vip & Club Services Manager.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 106 - USD 249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Mendoza
#7 Spa Hotel in Mendoza
#8 Luxury Hotel in Mendoza
#11 Business Hotel in Mendoza
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 106 - USD 249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Mendoza
#7 Spa Hotel in Mendoza
#8 Luxury Hotel in Mendoza
#11 Business Hotel in Mendoza
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (802)
Room & Suite (393)
Dining (123)
Pool & Beach (65)
Amenities (41)
Family and Play Areas (39)
Business Centre & Event Rooms (9)
Questions & Answers
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Sylmarie G
10 June 2016|
AnswerShow all 4 answers
Response from Sol Q | Property representative |
Estimada
0
Votes
Google Translation
Room Tips
"Pay a little bit more to get Club Level. It's worth it."
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"high floors then you can see the city"
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"Ask for a mountain view. Ask for adapters when checking in."
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"I received free wi fi as I am a starwood member I am not certain if free wi fi comes with all rooms , you..."
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