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Sheraton Mendoza Hotel

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#15 of 83 Hotels in Mendoza
Certificate of Excellence
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Sheraton Mendoza Hotel
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1,173 Reviews from our TripAdvisor Community

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Showing 240: English reviews
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Porto Alegre, RS
Reviewed today NEW

Our room had quite a view offering the snow capped Andes range and the large bed was excellent. The room also had an universal electric adapter, a nice touch. The hotel staff is very friendly and knowledgeable and the hotel offers good facilities (spa, pool, workout gym, terrace). For us, the perfect downtown location was the best feature altogether.

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Helpful?
Thank Claus D
Ipswich, United Kingdom
Reviewed 2 weeks ago

The hotel is well situated, only a short walk from the main restaurant area of the town. Unlike some lucky reviewers we certainly did not get a welcoming glass of wine (and we had joined the SPG programme)!! Free WiFi (unlike some money-grubbing English hotels), safe etc. Rooms, breakfast etc. are all to a predictable 'corporate' high standard; clean, well-designed...

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Helpful?
Thank snapdecisions
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest, nice to hearing from you! We are glad to receive your comments referring to your last stay with us. I hope we can have the chance to welcome you again in a near future. Nice regards, Ana Rodríguez Armisen, Vip & Club Services Manager.

Kitchener, Canada
Reviewed 3 weeks ago

Very good hotel, nice amenities and excellent front desk people - greet you with a glass of wine; nice touch. We flew in and rented a car to drive to the hotel. If you do this follow the hotel's instructions and avoid Av. San Martin. Evidently there are no left turns from this main street, there are also no signs...

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Helpful?
Thank anndave61
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest, thank you very much for sharing with us your comments about your recent stay in our city. I hope we can have the chance to welcome you again in a near future. Nice regards, Ana Rodriguez Armisén, Vip & Club Services Manager.

Argentina
Reviewed 3 weeks ago via mobile

It's a nice and big hotel but ... The only swimming pool you have is indoor... Restaurant in 17th floor is nice and have a beautiful terrace but the food is not good yet expensive Rooms have the bathroom separated by a glass wall which is unconfortable and inconvenient...

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Thank 936Maria
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Maria, thank you very much for sharing with us your precious comments. They mean a lot to us. We will wait for you to visit us again in order we can bring the opportunity of tasting the new menu at Restaurant Mirador at 17th floor as well as another good renovation amenities. Nice regards, Ana Rodriguez Armisén, Vip & Club...

Isla Mujeres Mexico
Reviewed 3 weeks ago

What a difference a day makes. Tuesday night - Wednesday morning we stayed in a ' Disaster' of a hotel in Mendoza Argentina. We cancelled our remaining nights and moved to the Sheraton Mendoza. Fabulous hotel. Clean, well maintained, pleasant and helpful staff. WiFi that connects automatically using our room number as the postcode. The room is spacious and quiet....

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Helpful?
Thank IslaGringa
Anita A, Vip & Club Services Manager. at Sheraton Mendoza Hotel, responded to this review

Dear guest, we are thrilled to read your comments and we are really thank full knowing that every detail in our hotel during your stay was delightful! Since today we will wait for you every ocassion that brings you to visit Mendoza again. Sincerely, Ana Rodríguez Armisén, Vip & Club Services Manager.

New Westminster, Canada
Reviewed 4 weeks ago via mobile

Deciding to stay here may depend on your location priorities: from 2 stays in Mendoza we found that hotels just west of the Plaza Indepencia are close to the cluster of the best parilla restaurants along Av Sarmiento near 25 de Mayo and also "restaurant row" along Belegrano, with those east (Sheraton) being close to the pedestrian east side of...

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Thank PermanentWknd
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest, thank you very much for your details and for sharing your comments with us. We hope we can welcome you again in a near future. Nice regards, Ana Rodríguez Armisén, Vip & Club Services Manager.

Gilbert, Arizona
Reviewed 8 February 2017 via mobile

I had the opportunity to visit Mendoza and its beautiful. I stayed at the Sheraton because there is no Marriott. But now that they are merging it was a good choice. Very nice hotel. Maybe 4-5 years old. Beautiful lobby. There is a Club but to be honest its not what is expected. The club had no coffee and when...

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Thank Bern D
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Bern, really nice words coming from you about your recent stay in our hotel. It is important for us to read that we are a good choice in Mendoza city. I hope that any time it is in your plans to have a snapshot of Mendoza treasures, we will definitely be your choice to every stay. Nice regards, Ana Rodríguez...

Reviewed 24 January 2017

I am a SPG elite member. This hotel was so generous to upgrade my room to the club floor so I have club lounge access. The club lounge did not provide breakfast and you can eat a full breakfast in the restaurant in 17th floor just facing with club lounge. Don't miss the outdoor platform on the 17th floor which...

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Thank bachelor8
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear guest: we are glad to receive your comments making highlights on our view from 17th floor and also about our Spa and swimming pool, we are thrilled to add you to our list of fans on several spots at our hotel. We will wait for you till you decide to visit us agsin in a near future. Nice regards,...

Marietta, Georgia
Reviewed 16 January 2017

What you would expect from a Sheraton but with a few maintenance problems. The staff is excellent, and since we have SPG status we had a room upgrade. The dinner recommendations were spot on. The room service was quick. We had always stayed a wine areas outside of town, but like this option because of the close by dinner options....

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Thank Chuck L
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Chuck, we were thrilled with your visit and we really appreciate it. It is fully proud the feeling when we read your comments highlinghting our staff all over the hotel. Any detail on maintenance they have been already reported. It is my personal wish to welcome you again in a near future planning to catch up on wines from Argentina...

Atlanta
Reviewed 13 January 2017

Stayed here for 4 nights, and was unimpressed with essentially every aspect of this hotel, save for the staff. The interior, lobby, restaurants, and bars are in serious need of renovations. Smells strongly of cigarettes when you first enter the lobby. The carpets and walls are pretty dingy. It was probably a very nice hotel in the 80's, but has...

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1Thank brianculler
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Brian, thank you for bringing this details to my concern. Sheraton Mendoza is going through a renovation path with modern spots at lobby level, at 17th level which I would like to invite to visit them during your next visit to the city of Sun and Great Wines. We also appreciate your words for our associates, I promise I am...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Mendoza City in the foothills of the Andes, the brand new 5-star Sheraton Mendoza Hotel is ideally located for exploring one of Argentina's most popular tourist destinations. Whether you're interested in quiet pursuits-like sampling the region's famous wines-or more adrenaline-fueled adventures such as skiing, hiking, and mountain climbing, you'll feel at home at the end of each day in our 180 comfortable and classic guest rooms. Each features a beautiful view of either the city or the mountains, plus all the comforts of home-including our Sweet Sleeper (SM) Bed. ... more   less 

Additional Information about Sheraton Mendoza Hotel

Address: Calle Primitivo de La Reta 989, Mendoza M5500AEI, Argentina
Region: Argentina > Cuyo > Province of Mendoza > Mendoza
Price Range: $148 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mendoza Hotel 4.5*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#4 Casino Hotel in Mendoza
#7 Spa Hotel in Mendoza
#8 Luxury Hotel in Mendoza
#11 Business Hotel in Mendoza
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Mendoza Hotel staff and other travellers.
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Guayama, Puerto Rico

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Questions? Get answers from Sheraton Mendoza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front rooms are quiet and offer western mountain view, the higher up the better”
 of 5 bubbles ClausD49, 22 Mar 2017 | Read review
“club rooms on the 12th floor are very good”
 of 5 bubbles anndave61, 1 Mar 2017 | Read review
“We tried to rate everything as Excellent but I am writing on a small device and could only activate the Very Good rating.”
 of 5 bubbles IslaGringa, 23 Feb 2017 | Read review
“Ask for a west-facing, high-floor room if you want a view of the Andes Mountains. The eastern side view is completely boring.”
 of 5 bubbles brianculler, 12 Jan 2017 | Read review
“request Andes facing view, do not spend all nights in Mendoza; book a few nights at one of the vineyards in the area”
 of 5 bubbles ColoradoTravelguy, 27 Nov 2016 | Read review
5 of 5