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Palacio Duhau - Park Hyatt Buenos Aires

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 717*
USD 500*
USD 605*
USD 717*
USD 500*
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Palacio Duhau - Park Hyatt Buenos Aires
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1,819 Reviews from our TripAdvisor Community

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There are newer reviews for Palacio Duhau - Park Hyatt Buenos Aires
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Showing 1,117: English reviews
Glasgow, United Kingdom
Reviewed 20 September 2015

The level of service here is extraordinary, way beyond the norm. We were greeted by name by several more senior staff members over our stay.It feels like a much smaller boutique hotel. The old part is very attractive, the gardens are peaceful and well kept. Our room was very comfortable and quiet, we had a small balcony which was pleasant....

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Helpful?
2Thank llewellynroger
PDParkHyattBA, Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Greetings from Palacio Duhau - Park Hyatt Buenos Aires! Thank you for sharing your expenreince in our hotel. We are delighted to know that you have enjoyed your stay with us and you were pleased with the room and the hotel´s facilities. Thank you for considering us as a "Six star hotel". We look forward to welcoming back...

Chicago
Reviewed 19 September 2015 via mobile

We have been staying at the Park Hyatt Buenos Aires a few times each year and it's been awhile since our last review. We are both Diamond Members and we were treated superbly. On checkin one of the managers greeted us personally and in recognition of our long and frequent patronage allowed us to enjoy breakfast in our room during...

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Helpful?
4Thank jmleon72
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear Jorge and Rob, Greetings from Buenos Aires! I am glad to read that you have enjoyed your stay in Palacio Duhau - Park Hyatt Buenos Aires. We were delighted to receive your positive comments regarding your recent visit, particularly those which commended the professionalism and dedication displayed by Paula and the hotel’s staff, this is truly rewarding and gratifying....

Huntington Beach, California
Reviewed 19 September 2015 via mobile

Chose this hotel for the fact it has a 25m pool. I always find a swim will reset my body clock and the Hyatt has a real lap pool st the right temperature. Sadly the Jacuzzi wasn't working but after a couple of swims and a sauna I was set. Great location, good service and comfortable rooms. A room with...

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Helpful?
2Thank Christine M
PDParkHyattBA, Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, We appreciate your time in providing us with your thoughtful feedback of your stay at Palacio Duhau – Park Hyatt Buenos Aires. It is an honor to find out you consider us an “oasis in the middle of Buenos Aires”. I will share your praise with our Staff, and I am certain that they will be more than...

Los Angeles, California
Reviewed 18 September 2015

This hotel is in a fantastic location and the service there can't be beat by anyone else. The staff go out of their way to take care of your every needs. This was our second time there and the staff in the dining room even remembered where we sat the year before. I can't say enough about how fantastic this...

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Helpful?
Thank marcwint55
PDParkHyattBA, Director of Sales at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Warm greetings from Palacio Duhau - Park Hyatt Buenos Aires! Thank you for taking the time to share your comments regarding your recent stay with us. We were most pleased to read that you were pleased with the service provided by the hotel´s staff. We look forward to welcoming you back to our house in the hopefully not...

Jersey
Reviewed 16 September 2015

Palacio Duhau is often described as the most beautiful hotel in Buenos Aries. Without having been able to compare, it is easy to believe that this is true. It is a handsome building that stands out even amongst many others in the Recoleta district (palaces to the left of you, palaces to the right...). Inside it is not only elegant...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank JonathanWalkerJersey
PDParkHyattBA, Director of Sales at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Warm greetings from Palacio Duhau - Park Hyatt Buenos Aires! Thank you for taking the time to share your comments with us. We were most pleased to know that you were pleased with the service provided by our team as well as our hotel’s facilities. We look forward to welcoming you back to our house in the near...

Los Angeles, California
Reviewed 13 September 2015 via mobile

I have stayed at this hotel on both business and leisure probably ten times since its opening in 2000's. Stay this past Saturday was the very last time I set my foot at this property, however. It is sad because I used to like it a lot. What makes or breaks the hotel is the service and you are not...

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Helpful?
3Thank LoyaltyLobby
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear Sir, I sincerely regret and acknowledge the shortfalls you experienced with the bellboy not being present at the hotel entrance when you arrived, indeed this is not reflective of the level of service we strive to give all our guests and shall ensure to take corrective measures in order for such experience not to happen again in the future....

Reviewed 10 September 2015 via mobile

I came several times to argentina, i can say that went to several hotels but nothing like this hotel. I never write much but his one is worth the detailed review. Room: you have big bathroom. Toilette is separate from shower. Shower is spacious. They also have a jaccuzzi. Great views to the gardens. Service: well i would say that...

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Helpful?
3Thank Alexbell19
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Warm greetings from Palacio Duhau - Park Hyatt Buenos Aires! Thank you for taking the time to share your comments. We were more than happy to read you have enjoyed your stay with us. Thank you for the detailed description of your experience in our hotel and for considering Palacio Duhau – Park Hyatt Buenos Aires as "Best...

New York City, New York
Reviewed 9 September 2015

This hotel is slightly above average, but is completely forgettable. We arrived on the palace side on a cold and rainy August day, and were checked in by a man whose mood was like the weather. He was not friendly at all, and it seemed as if we were inconveniencing him by checking in. He offered us a paid upgrade...

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Helpful?
1Thank Mark L
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Thank you for your feedback. We really appreciate the detailed description of the shortcomings you experienced and I would like to offer my sincere apologies for the unpleasant experiences you outlined. We will immediately address the various issues with the department heads concerned in an effort to ensure that corrective measures are put in place. As we continue...

Reviewed 9 September 2015

I stayed here with my husband for 3 nights and loved it. The hotel is beautiful. One portion is an old palace is connected to a more modern building by way of a marble hallway. We were upgraded to a room that was larger than our old Chicago 1 bedroom apartment and included a living room, huge bathroom, half bath...

Review collected in partnership with Hyatt Hotels
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1Thank rociocardenasm
PDParkHyattBA, Director of Sales at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review

Dear guest, Greetings from Palacio Duhau – Park Hyatt Buenos Aires! Thank you for taking time to share your comments about your experience in our hotel. We were very happy to receive your positive comments regarding your recent visit, this is truly gratifying as it motivates the team to continually work towards providing authentic hospitality. Please rest assured I shall...

Fort Lauderdale, United States
Reviewed 3 September 2015

The welcome was very professional, very friendly and elegant. Introduction to the room was very thorough explaining all the details and amenities of the suite. Welcome letters from the different teams were very nice, there was a lot of attention to the detail in every aspect of my arrival, stay and departure. Every single member of the staff provided me...

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Angel S

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04/06/2017 05/06/2017
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Staying in Recoleta

Neighbourhood Profile
Recoleta
Characterised by the French-style mansions which are the legacy of its aristocratic past, Recoleta is the true “Paris of the South.” Walking around this neighbourhood is an experience like no other in Buenos Aires: its streets are lined with elegant apartment buildings, exclusive boutiques, and former mansions turned into high-end hotels and embassies, which exude an alluring air of sophistication and class. You'll also find a rich cultural scene centred on the National Museum of Fine Arts, the National Library, and the Recoleta Cultural Center; as well as some great shopping spots, like the Buenos Aires Design Mall with an artists' fair set up in Plaza Francia every weekend.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Los Salones del Piano Nobile
Los Salones del Piano Nobile
Cuisines: French, European, Argentinian
Gioia Restaurante & Terrazas
Gioia Restaurante & Terrazas
Cuisines: Italian, European, Argentinian
Oak Bar
Oak Bar
Cuisines: Bar
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Beautiful gardens, surrounded by the elegant architecture of the Palace, create a magnificent atmosphere. ... more   less 

Additional Information about Palacio Duhau - Park Hyatt Buenos Aires

Address: 1661 Alvear Avenue, Buenos Aires C1014AAD, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Price Range: $520 - $828 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacio Duhau - Park Hyatt Buenos Aires 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
Hyatt Buenos Aires
Buenos Aires Hyatt
Hotel Style:
#3 Business Hotel in Buenos Aires
#6 Spa Hotel in Buenos Aires
#8 Family Hotel in Buenos Aires
#9 Romantic Hotel in Buenos Aires
#10 Luxury Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Palacio Duhau - Park Hyatt Buenos Aires staff and other travellers.
11 questions
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Questions? Get answers from Palacio Duhau - Park Hyatt Buenos Aires staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in my opinion on all sides should have no issues, however the view from the front is spectacles.”
421Bill, 19 May 2017 | Read review
“There are better places in Argentina. I have stayed at Hyatt hotels in the US and Europe. This Hyatt hotel was a disappointment”
deeff2017, 14 May 2017 | Read review
“Personal Preference, but like the "old section" of the Hotel.”
ronslevin, 4 May 2017 | Read review
“We didn't stay at the hotel.”
rnarisetti, 9 Apr 2017 | Read review
“Deluxe overlooking the gardens are extremely quiet.”
RWBIII, 19 Mar 2017 | Read review
5 of 5
Hotels.com
USD 500* /night
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Booking.comUSD 605
Orbitz.comUSD 500
HotelQuicklyUSD 717
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Prices are for 1 room, 2 adults
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