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Aspen Suites Hotel

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1,064 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Kiev, Ukraine
Reviewed 2 weeks ago

Yes, dear Milena in Aspen Suites de la Avenida Esneralda, thanks a lot for all your service!!!! We are from Ukraine and we have asked a lot of questions, during the preparation of our visit. Milena was always very patiente, añways helped us, own Milena we have discover Buenos Aires with a grand pleasure! Many-many thanks!!!

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Helpful?
Thank LyudmilaLaskina
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear Ludmila: Thank you for visiting Aspen Suites Hotel and for sharing your review. We have read your comments about your experience at our hotel and we appreciate that you have highlighted the professionalism of our staff. Our daily goal is to meet your needs and provide the best experience at Aspen Hotels. As you said, we have a privileged...

Los Angeles, California
Reviewed 9 December 2016

Aspen suites was the worse hotel I've ever stayed in. But worse than the room, the customer service is awful. When you walk into the hotel it looks gorgeous, however the desk person there put me in a room all the way in the back and it send that it's separated from the hotel. The room stunk and had mold,...

Review collected in partnership with this hotel
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Helpful?
Thank sapheera
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear sapheera: We regret to read your comments about the attention of our staff. The Hotel's staff is constantly trained to provide excellent service and to meet all the expectations to our visitors. We also regret that our rooms has not been of your liking. We would like to inform you that your comments were sent to the Housekeeping Supervisors...

Chicago
Reviewed 22 November 2016 via mobile

We stayed here for a week. On Saturday night, there was a very loud party in the building next door. Even with earplugs and headphones on, we couldn't sleep. We called the front desk and were told they couldn't do anything about it. We asked if they would ask them to turn the music down or call the police, and...

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Helpful?
Thank janetteChicago
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear janetteChicago: Thank you very much for your comments about your stay in our hotel Apen Suites. Regarding what you mentioned about the service provided by our staff, I would like to inform you that our operational management will give a special follow-up to our service standards, also we will carry out the same procedure in our reception area, to...

Chandler, Arizona
Reviewed 12 November 2016 via mobile

I stayed here overnight a couple times on layovers while traveling in argentina. Both times service was great, rooms comfortable and large. The kitchens looked nice and well stocked. Breakfast was tasty with great breads.

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Helpful?
1Thank sevans152
Aspen H, Guest Services Agent at Aspen Suites Hotel, responded to this review

Dear Sevans152: We appreciate the time you took to send your kind comments about your stay at our Aspen Suites Hotel. We are glad to know you enjoyed the comfort of our hotel. All the rooms are warmly decorated and furnished, equipped with everything needed to make guests feel at home, fully equipped kitchen, kitchenware, Wifi internet service, individual air...

Campinas, SP
Reviewed 19 October 2016

The hotel staff is friendly, helpful and patient, and are the reason why I would recommend anyone even considering renting a room at this place. The location is fine, not too particularly close to the places tourists usually go (except Teatro Colon, I guess), but fine if you don't mind taking a cab/subway, or enjoy some longer walks. The room...

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Helpful?
1Thank ricarleite
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear ricarleite: Thank you for visiting Aspen Suites Hotel and for sharing your review. We regret your remark about our our breakfast and room. We want to offer our guests a truly unique experience according indeed to our standards. The reviews have been elevated to our operational management. As you mentioned, the hotel has a prime location that allows you...

Reviewed 18 September 2016

This hotel is well located, my room had a small kitchen with fridge and gas oven, pots and pans delivered from the front desk, so self catering was easy. A good breakfast buffet offers the traveller a chance to breakfast like a king, you'll only need a couple of the delicious sweet croissant known as medialuna to top you up...

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Helpful?
Thank Anne H
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear Anne H: We appreciate the time you took to send your kind comments about your stay at our Aspen Suites Hotel. We are glad to know you enjoyed the comfort of our hotel. All the rooms are warmly decorated and furnished, equipped with everything needed to make guests feel at home, fully equipped kitchen, kitchenware, Wifi internet service, individual...

Reviewed 8 August 2016

Good location, good staff. but lack amenities. No kitchen vessels. Its very hard to find food on weekends. most restaurants closed. Hotel has no Restaurant to cater. Even to carry your baggage to rooms there is no help for a senior citizen like me.

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Helpful?
Thank henryc800
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear henryc800: A warm greeting from the Staff Aspen Suites Hotels. We have read your comments about your experience at our hotel and we appreciate that you have highlighted the professionalism of our staff. Our daily goal is to meet your needs and provide the best experience at Aspen Hotels. As you said, we have a privileged location in the...

Temuco, Chile
Reviewed 9 June 2016

Convenient location, pleasant rooms,good breakfast, and very helpful staff. Stayed two times and had a much better room the second time. I would stay here again and recommend it to friends. Walking distance or easy transport to any destination.

Review collected in partnership with this hotel
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Helpful?
Thank Mapuche1
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear Mapuche1: Thank you very much for your time and for sharing your Aspen Suites experience with us. We value your opinions about our breakfast which is served in a warm space where our guests can enjoy a delicious breakfast with a variety of cereals, yogurts, cheese spreads, jams and jellies, meats, seasonal fruits, bread and pastry specially developed in...

Memphis, Tennessee
Reviewed 7 June 2016

Very nice hotel at a great location. The room was large and came with a kitchen. It was very clean and comfortable. The breakfast was good. The staff was very helpful. The location was convenient to everything. Would stay here again.

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Helpful?
Thank JulieMemphis
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear JulieMemphis: We appreciate the time you took to send your kind comments about your stay at our Aspen Suites Hotel. We are glad to know you enjoyed the comfort of our hotel. All the rooms are warmly decorated and furnished, equipped with everything needed to make guests feel at home, fully equipped kitchen, Wifi internet service and queen or...

home
Reviewed 21 April 2016 via mobile

Third time there and still recommended. Suggest to not book basic = cheapest room, but Superior etc Great prices for what you get. Better than normal breakfast. Very clean, good location. Wifi quality should be improved and airco was not fixed for several days.

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Helpful?
Thank pitylia
Aspen H, Guest Service Agent at Aspen Suites Hotel, responded to this review

Dear Pitylia: First of all, receive a warm welcome from Aspen Suites Hotel. We are glad to know you enjoyed the comfort of our hotel. All the rooms are warmly decorated and furnished, equipped with everything needed to make guests feel at home, fully equipped kitchen, kitchenware, Wifi internet service, indivivual air conditioning equipment, digital telephone with voice mail and...

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Aspen Suites Hotel is designed especially for longer stays, both for those traveling on business or pleasure. The hotel invites guests to revel in its large spaces: lobby, breakfast room, business center and fitness center. Located in the heart of Buenos Aires, is close to shopping malls, financial, commercial and business districts of the City, with easy access to shopping centers, art galleries, cinemas, theaters and restaurants. It has 150 suites with 1, 2 or 3 rooms, including spacious and comfortable rooms for the disabled. ... more   less 

Additional Information about Aspen Suites Hotel

Address: Esmeralda 933 (C1007ABK), Buenos Aires C1007ABK, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $68 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aspen Suites Hotel 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Aspen Hotel Buenos Aires
Hotel Style:
#29 Best Value Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Aspen Suites Hotel staff and other travellers.
19 questions
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Denver, Colorado

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Questions? Get answers from Aspen Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms accessible on the first two elevators OR a room with a view to the street”
 of 5 bubbles ricarleite, 18 Oct 2016 | Read review
“Very pleasant hotel in great location near Calle Florida and Plaza San Martin.”
 of 5 bubbles Mapuche1, 9 Jun 2016 | Read review
“Dont stay in the first floor”
 of 5 bubbles 954gabrielav, 1 Jun 2015 | Read review
“Stay away, there are many choices around. We were unlucky to have chosen this hotel.”
 of 5 bubbles vancouver-mp, 9 Apr 2015 | Read review
“Do not take standard but at least SUPERIOR ROOM”
 of 5 bubbles pitylia, 18 Mar 2014 | Read review
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