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Sarmiento Palace Hotel

375 reviews
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Traveller (106)
Room & Suite (164)
Dining (45)
Overview
  • Excellent14%
  • Very good48%
  • Average25%
  • Poor9%
  • Terrible4%
3 Dec 2017
“A good stop over”
27 Oct 2017
“Reasonable hotel for airport stopover”
Free Wifi
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Reviews (375)Write a Review
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11 - 15 of 31 reviews
Reviewed 10 December 2013

Although I didn't have a poor experience with this hotel, it wasn't great either. As they say, "the devil is in the details," and I felt that customer service was lacking in small ways that made our overall experience just average. I stayed in a...More

Thank JColbert29
Response from Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace HotelResponded 12 December 2013

Dear Guest, We are sorry for the inconvenience you had at the hotel. Unfortunately we are trying to do our best to improve the air conditioning conditions by working on a solution. The problem with the keys is because we are changing the system in...More

Reviewed 16 June 2013

I go to Buenos Aires fairly frequently, and I have always stayed here. It's extremely conveniently located (one block from the Red line subway) and only a few blocks from major cross streets (Corrientes and Callao). The hotel has a very friendly and helpful staff...More

Thank HalloweenHJB
Response from Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace HotelResponded 24 June 2013

Dear guest, We appreciate your comments. We wait for you soon again. Kind regards

Reviewed 9 May 2013

Very nice hotel. Extremely helpful and knowledgeable staff willing to help. Very comfortable rooms, which were clean and spacious. The hotel offers a breakfast buffet with a large variety of options to pick from. We also had a delicious meal at their local restaurant. Would...More

Thank James J
Response from Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace HotelResponded 11 May 2013

Thanks a lot James for all the comments made. We are glad to hear every single opinion! We wait for you soon again. Best regards, Lic. Melina Solange Attie

Reviewed 26 January 2013

During check-in one my carry-on bag was stolen containing cameras, lenses, laptop etc. as well as all my photos of a two-week tour of Brazil. My request to view the footage of the incident on the CCTV was denied. Inside job ?More

3  Thank Odette L
Response from Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace HotelResponded 14 February 2013

Dear Odette, Like I said the same day of the incident, I am so sorry for what happened to you. Really it was the first time, and we acted the best we could. The cameras were not working due to a problem on the system...More

Reviewed 27 December 2012

We stayed 3 separate times as we passed through Buenos Airies. Rooms varied in size, with 2 including tea making facilities. All were clean and with air conditioning. Elevator is tiny - barely enough room for 2 people with suitcases. Service we found exceptional -...More

Thank ScotsAustralian
Response from Melina Solange A, Director de Relaciones con Clientes at Sarmiento Palace HotelResponded 28 December 2012

Thanks a lot for your comments. It is a pleasure to us satisfy all the requirements and wishes of our guests. We wait for you soon again. Happy new year. Best regards, Lic. Melina Solange Attie

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Concierge
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
USD 45 - USD 77 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Best Value Hotel in Buenos Aires
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
USD 45 - USD 77 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Best Value Hotel in Buenos Aires
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (106)
Room & Suite (164)
Dining (45)
Hotel & Grounds (109)
Family and Play Areas (22)
Bathroom (7)
Questions & Answers
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Room Tips
"No idea, for "sleeping and breakfast", any room will do, even the one near the elevator."
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"Ask for a room away from the street (noisy in the evening). Lower floors are more convenient since the..."
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"get another hotel"
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