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Sofitel Buenos Aires Arroyo

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Sofitel Buenos Aires Arroyo
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1,112 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Buenos Aires Arroyo
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Showing 652: English reviews
Seoul, Korea
Reviewed 3 May 2014

Everything at this hotel was great. When I entered the lobby, I found out this hotel’s class. Lobby with high glass roof and classical atmosphere gave me a good impression. Room and other facilities are all wonderful as well. The staff was helpful. Breakfast was wonderful with classical mood. It was as if I returned back to the colonial period...

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Helpful?
Thank Kim_Creator
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, Thank you for choosing the Sofitel Arroyo during your last stay in Buenos Aires. It is always such a pleasure to receive positive feedback. Your commentswill serve as an encouragement to all of our staff who strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you...

Adelaide, Australia
Reviewed 1 May 2014

As one enters the Sofitel BA it's like entering an exclusive private club.Everything about this hotel oozes class. Stunning public areas,beautifully appointed rooms and staff who are credit to the hotel. Every staff person we came across always went out of their way to provide outstanding service. The concierge staff gave us some great eating and pleasure options.All of them...

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Helpful?
Thank djhallett
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, Thank you for writing such a positive review following your stay at the Sofitel Buenos Aires Arroyo. We are delighted to know that you had a "Magnifique" experience and that you enjoyed your stay. We look forward to welcoming you again at the Sofitel Arroyo. Sincerely, Philippe Seigle General Manager

Montevideo, Uruguay
Reviewed 26 April 2014

Everything was great. The staff was the best of the stay. That is a great deal to say for an elegant hotel located in good neighbourhood, with an incredibly comfortable room with great a bathroom and toiletries and a memorable breakfast! Everyone was always friendly, from the gym to the front desk always a smile. Great place to return over...

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Thank Marcosuru
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, It is a pleasure to hear about your experience at the Sofitel Buenos Aires Arroyo, thank you for taking the time to share it with us. At Sofitel, we try to provide the best quality service to every one of our guests; your feedback is therefor very important to us. We appreciate your sharing your opinion and look...

Bellevue, Washington
Reviewed 20 April 2014

Stayed for two nights before a cruise. Would definitely recommend this hotel as the service was wonderful, the staff friendly and helpful and the breakfast terrific. The hotel is very convenient to everywhere we wanted to go. Kudos to the staff

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1Thank Phil N
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, Thank you so much for choosing the Sofitel Arroyo for your last visit in Buenos Aires and for writing such a positive review following your stay with us. We are delighted that you had a great experience and that you enjoyed our property, the service we offer and our location. We look forward to welcoming you again soon;...

Miami, Florida
Reviewed 17 April 2014

I was very happy with my stay at Sofitel. I stayed here for wedding and had an unexpected upgrade to a beautiful room with a balcony. Everything was classy and elegant, the staff were very polite. Breakfast was delicious - a nice assortment of hot and cold dishes and well presented. I felt like I was in a restaurant in...

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Thank russkita
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Arroyo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

santa barbara, california
Reviewed 11 April 2014

Beautifully situated down a quiet tree lined street in a lovely residential neighborhood, the Sofitel was a perfect place to stay on our three night visit to Buenos Aires...the rooms were large and comfortable and quiet! and the service was friendly and helpful! We were able to walk to a number of historical sites and plazas, and as added attraction...

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2Thank missy004
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Arroyo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Mainz, Germany
Reviewed 10 April 2014

the building and the rooms are big and beautiful but most of the staffmembers do not live up to what you expect when you walk into this 5star hotel for the first time. most of them display an attitude that ranges between a distant arrogance and rudeness.( do NOT use the gym when Mrs.Rossi is working, she will make you...

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1Thank lueder
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, Thank you very much for taking the time to tell us about your experience at the Sofitel Buenos Aires Arroyo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Washington DC
Reviewed 2 April 2014

This is a review from a trip taken back in November 2013, I wanted to acknowledge the hotel directly in addition to my posted trip report. This hotel is in a great location, fine condition where rooms are just luxury at its best, wonderful breakfast with anything made to order, lovely bar area for nice afternoon or late evening break,...

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Thank TalKen
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, Thank you so much for the interest in the Sofitel Arroyo and for writing such a positive review following your stay. We are delighted that you had a great experience and that you enjoyed our property, and Buenos Aires. We look forward to welcoming you again at Sofitel Buenos Aires Arroyo for another stay. Sincerely, Philippe Seigle

Reviewed 1 April 2014

This was first trip to Argentina and we had a 3 night stay. Room was ready on arrival...11am but had been told it would not be ready until 3pm. Room sufficient for what we needed it for, but no hot water for 24 hours but got some fancy cakes and water as an apology?! Good area where we were able...

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Thank Sandra R
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Arroyo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 26 March 2014 via mobile

Probably the best Sofitel I've stayed in yet. The hotel is in a posh neighbourhood of the city and easy to walk to the main shopping area / sights. The staff went above and beyond in all aspects of our stay. The hotel rooms were very nice, facilities also really good. The only small issue was the size of the...

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Helpful?
Thank s_a_m_robertson
SofitelBuenosAires, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Guest, Thank you for choosing the Sofitel Arroyo for your stay in Buenos Aires and for taking the time to share your comments. We value your opinion as we strive to provide a superior service experience for every customer. We look forward to welcoming you again soon at Sofitel Arroyo. Sincerely, Philippe Seigle General Manager

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Sofitel Buenos Aires is located in the tranquil and charming Arroyo Street, surrounded by enchanting and quiet sidewalks flanked by trees, the area is a heaven made up of antique shops and art galleries, a true epicenter of culture. The hotel features a perfect blend of the French savoir faire and the Argentine tradition, with an ambiance complementing exquisite decor and the delicate scents of soft flowers, awakening the senses of guests and giving them the feeling of being where true luxury sits. ... more   less 

Additional Information about Sofitel Buenos Aires Arroyo

Address: Arroyo 841 | C.A.B.A, Buenos Aires C1007AAB, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $335 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Buenos Aires Arroyo 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Sofitel Buenos Aires Arroyo Hotel Buenos Aires
Buenos Aires Sofitel
Hotel Style:
#9 Business Hotel in Buenos Aires
#17 Romantic Hotel in Buenos Aires
#18 Luxury Hotel in Buenos Aires
#36 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Buenos Aires Arroyo staff and other travellers.
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Questions? Get answers from Sofitel Buenos Aires Arroyo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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