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Sofitel Buenos Aires Arroyo

Hotels.comUSD 283*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 407*
USD 283*
USD 343*
USD 407*
USD 283*
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1,133 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Buenos Aires Arroyo
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Showing 664: English reviews
Gaithersburg, Maryland
Reviewed 3 weeks ago

Our stay at the Sofitel was lovely! Our room was very comfortable. We only spent one night here before flying home but the location was quite desirable. We utilized recommendations from the concierge for dinner and an after dinner cocktail. Both of the choices were absolutely spot-on! We skipped the costly breakfast and opted for a coffee and croissant at...

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Helpful?
Thank BethBrue
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear BethBrue, Thank you for choosing us for such important trip. It is a pleasure to know you have had a short, but beautiful time in our city. Rest assure I will share your kind comments with our team. Yours sincerely, Frédéric Ribault General Manager

UK
Reviewed 3 weeks ago via mobile

Two brief stays, the first with an early check-in which was accommodated without too much fuss. However the front desk staff were not great. Numerous requests for fresh towels were ignored and check out the next day was positively confrontational when I asked to see the bill before paying. Breakfast is not great here, the hot options limited and the...

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Helpful?
Thank Wellpastit
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Wellpastit, We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Petersfield, United Kingdom
Reviewed 4 weeks ago

This is a nice hotel in a great location but is NOT a five star hotel. We spent five nights there a week ago. Our room was on the eleventh floor but the room was dreadfully small. No sitting area, no proper writing desk a tiny wardrobe that hardly took any clothes and nowhere to put your suitcases. It had...

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1Thank JaneS941
Brussels
Reviewed 4 weeks ago

First of all I found the rooms very small though well organised and containing the necessary amenities, but much smaller than high end boutique hotels charging the same price. The reception service and concierge were impeccable but the real problem was breakfast, not the food, which was very good but the service. Every single day I was facing a borderline...

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Helpful?
1Thank Claudiobxl
Lawrence, New York
Reviewed 22 March 2017

This is a beautiful hotel in a lovely residential area of Buenos Aires. The lobby is light-filled, the room we had was spacious and clean. The staff was very helpful. Be aware they warned us not to wear expensive watches outside the hotel and two men who we knew about did indeed have their watches stolen off their wrists during...

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Helpful?
Thank Cherie F
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Cherie F, Thank you for your very kind words. It is a pleasure to know you have had a lovely stay with us. Looking forward to receiving you again, we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Ribault General Manager

London, England
Reviewed 20 March 2017

Sofitel are a relatively safe pair of hands in terms of hospitality and this hotel is not exception. There is a high, light reception hall with a large comfortable bar just off it, plus restaurant. The staff are helpful with an exceptional command of English. Our room was on the 2nd floor - we'd preferred to be higher as the...

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Helpful?
Thank notacouchpotato
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear notacouchpotato, Thank you for your kind comments regarding your stay at the Sofitel Buenos Aires. It is a pleasure to know you have had a lovely stay and enjoyed so much tour room and our restaurant. Rest assure I will share your nice comments with our team. Looking forward to receiving you again, we hope your next visit will...

San Diego, California
Reviewed 17 March 2017

Nice lobby and common areas. We were put in a junior suite which was very commodious. Pretty, clean, comfortable and windows opened for fresh air. Nice neighborhood. Good restaurants in easy walking distance. (Try the restaurant hidden in the basement of the flower shop across the street.) Had just stayed in the Intercontinental Hotel a couple km south, and the...

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Helpful?
Thank rogerbowman
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear rogerbowman, Greetings from Buenos Aires. Thank you for taking the time to write about your experience with us. It is a real pleasure to know you had a pleasant stay and enjoyed our services. We hope to receive you again in a near future. Sincerely, Frédéric Ribault General Manager

Leeds, United Kingdom
Reviewed 15 March 2017

Lovely traditional Hotel. Has a lovely feel to it. Spacious rooms. Good amenities. (But the swimming pool is VERY small- if 2 people swim together it is very crowded!). Good busy bar in the evening. Breakfast OK, but there can be problems with the staff understanding English.

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Helpful?
Thank lesley m
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear lesley m, We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires. We will have them in consideration in order to take the appropriate measures. It is always a pleasure to receive positive feedback, we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Ribault General Manager

Losanna, Switzerland
Reviewed 11 March 2017

This very charming hotel is a good choice for both tourism and business meetings. The structure is beautiful, the rooms are nice and with really comfortable beds, extremely clean. Breakfast and the restaurant are excellent, the service difficult to beat, the location is very convenient, close to Recoleta and shopping areas. Wi-Fi works quite well but not in all rooms....

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Helpful?
Thank O6563ZLnicolasd
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear O6563ZLnicolasd, Thank you for your kind comments regarding your stay at the Sofitel Buenos Aires. It is our pleasure to know you have had a lovely stay, and enjoyed our facilities and location. Rest assure I will share your comments with our team. Looking forward to receiving you again in a near future. Sincerely, Frédéric Ribault General Manager

Canada
Reviewed 10 March 2017

This was our second visit to Buenos Aires and our second time staying at the Sofitel. We previously stayed here in 2015. This is a great hotel with extremely friendly and helpful staff. We stayed for 3 nights before we boarded our cruise and then returned to the hotel for one night after our cruise before our flight home. The...

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Helpful?
Thank love2planvacations
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear love2planvacations, Thank you for choosing Sofitel Buenos Aires! It is a pleasure to know you have enjoyed your visit and our concierge services. Rest assure I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Ribault General Manager

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07/05/2017 08/05/2017
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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Sofitel Buenos Aires is located in the tranquil and charming Arroyo Street, surrounded by enchanting and quiet sidewalks flanked by trees, the area is a heaven made up of antique shops and art galleries, a true epicenter of culture. The hotel features a perfect blend of the French savoir faire and the Argentine tradition, with an ambiance complementing exquisite decor and the delicate scents of soft flowers, awakening the senses of guests and giving them the feeling of being where true luxury sits. ... more   less 

Additional Information about Sofitel Buenos Aires Arroyo

Address: Arroyo 841 | C.A.B.A, Buenos Aires C1007AAB, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $296 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Buenos Aires Arroyo 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Sofitel Buenos Aires Arroyo Hotel Buenos Aires
Buenos Aires Sofitel
Hotel Style:
#9 Business Hotel in Buenos Aires
#17 Romantic Hotel in Buenos Aires
#18 Luxury Hotel in Buenos Aires
#36 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Buenos Aires Arroyo staff and other travellers.
17 questions
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Questions? Get answers from Sofitel Buenos Aires Arroyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a grocery store close by with anything you would need for a picnic including a fabulous selection of wines”
402dougd, 10 Apr 2017 | Read review
“Awesome safe, central beautiful quality hotel. The bed linen and mattress were awesome. Book the Sofitel!”
0VT, 9 Apr 2017 | Read review
“try to avoid rooms overlooking the train station”
Claudiobxl, 25 Mar 2017 | Read review
“get upper floor”
rogerbowman, 16 Mar 2017 | Read review
“Try to get a room with a view of Copacabana beach”
lesleym604, 14 Mar 2017 | Read review
5 of 5
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USD 283* /night
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Prices are for 1 room, 2 adults
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