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Sofitel Buenos Aires Arroyo

TripAdvisorUSD 283*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 527*
USD 283*
USD 343*
USD 527*
USD 283*
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1,150 Reviews from our TripAdvisor Community

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Showing 670: English reviews
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Rio de Janeiro, RJ
Reviewed 1 week ago

This hotel is an antique arquiteture but remodeled as new. They have a gym not so big and a heat pool also not so big, it's just for relax. Rooms are very good, showers a little small. Restaurant very good.

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Helpful?
Thank RaylerErse
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear RaylerErse, Thank you for choosing Sofitel Buenos Aires! We are glad to know you have enjoyed your stay with us. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager

San Jose, California
Reviewed 2 weeks ago

We recently stayed here for 4 nights during our South America exploration. The hotel architecture is beautiful. The facilities and rooms were clean. The services were courteous and warm. A must try is the in-house restaurant Le Sud. We really enjoyed our dining experiences there (both breakfasts and dinner). We would stay again.

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Helpful?
Thank Spugen
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Spugen, It has been a pleasure to receive you during your recent visit to our city. I am glad to know you have had a lovely experience with us and really enjoyed our restaurant Le Sud. Looking forward to receiving you again soon. Yours sincerely, Frédéric Ribault General Manager

Reviewed 2 weeks ago via mobile

The room we were given was large and well equipped. When you have two large cases and numerous smaller bags great to still have space to move about. Bathroom also spacious. One problem we encountered was after hanging the please clean our room sign outside the door, after hours away the room remained untouched. This was disappointing after many hours...

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Helpful?
Thank hilary53g
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Mrs. hilary53g, We very much appreciate your comments regarding your stay with us. We are glad to know you have enjoyed your room and our facilities. Regarding the service, I will share your comments with the team in order to take the appropriate measures and prevent future occurrence. Looking forward to receiving you once again in a near future....

Highland Park, Illinois
Reviewed 2 weeks ago

We stayed here for three nights at the end of a three week trip visiting Chile and Argentina.The locations is perfect. The neighborhood is very safe and you can walk to many attractions. The rooms are large(we chose luxury category) and well appointed . Breakfast was included and was excellent. Most impressive was the friendly and exceptionally helpful staff. They...

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Helpful?
Thank citywalker60035
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear citywalker60035, We very much appreciate your kind comments regarding your stay with us. Rest assure I will share your kind words with the team. They will be pleased to know you have had a "Magnifique" stay, and to know you have had enjoyed our facilities and location. Looking forward to receive you again in a near future. Yours sincerely,...

Reviewed 2 weeks ago

I got to the hotel and for starters there is construction in front so it is hard for cars to get in. I had to come in walking with my bags from the adjacent street. The hotel is overall very nice and luxurious in a quiet street but the rooms are very small - literally the Paris experience, the rug...

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Helpful?
Thank Michelle Samara G
Philadelphia, Pennsylvania
Reviewed 3 weeks ago

I too stayed here on the way to Antarctica. The rooms are on the smaller side which is the norm in a big city. The bathroom was beautiful with nice amenities. The staff was friendly, the breakfast buffet was OK. The location is handy.

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Helpful?
Thank Susan E
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Susan K, Thank you for your feedback regarding your stay with us. It is a pleasure to know that you have enjoyed your stay and our services. Looking forward to receiving you again at Sofitel Buenos Aires. Yours sincerely, Frédéric Ribault General Manager

Sao Paulo, SP
Reviewed 4 weeks ago via mobile

The hotel itself looks really nice and the staff is always kind and handy. The breakfast is awesome, the croissants and different eggs are simple yummy. Unfortunately, to me that went there to work it was the worst choice possible. My room (1101) is too small for the price, there's just a bed, small table to work and a tv...

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Helpful?
Thank Renato C
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Renato C, Thank you for your feedback regarding your stay with us. I would like to apologize for the inconvenience with the internet connection that you have experienced. I have been informed that it is working properly at the moment. Regarding the room, it will be our pleasure to offer you a room move tomorrow in order for you...

Tegucigalpa, Honduras
Reviewed 4 weeks ago

One of my favorite hotels! Great location and staff. The rooms are comfortable. Not huge but big enough. Breakfast is included and you can order a la carte and/or the buffet. Cannot say anything but good things about this hotel!

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Helpful?
Thank jmolinat
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear jmolinat, Thank you very much for your kind words. It has been a pleasure to receive you at Sofitel Buenos Aires, and to know you have enjoyed your stay. Rest assure I will share your comment with the team. Looking forward to receiving you again. Yours sincerely, Frédéric Ribault General Manager

Honolulu
Reviewed 4 weeks ago

Stayed here for one night before departing for Antartica. The restaurant in the hotel was incredible. The room was simple but very quiet so were able to get a great night sleep after flying for 30 hours. Staff helpful. Centrally located. Wifi great.

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Helpful?
Thank HonoluluRS
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear HonoluluRS, We very much appreciate your feedback regarding your stay with us. We are glad to know you have had a lovely stay and that you have enjoyed our service at the restaurant. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Frédéric Ribault General Manager

Sao Paulo, SP
Reviewed 4 weeks ago via mobile

Certainly my favourite in Buenos Ires, great location, fantastic service, warm people always available to help and find solution. Not too big in a very nice building, you feel home. We arrived late to a delayed flight and the hotel was connecting permanently with the driver to get information, the check-in was immediate and we had a fantastic upgrade in...

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Helpful?
Thank Olivier S
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Olivier S, Thank you for choosing Sofitel Buenos Aires for your recent visit to our city! It is a great pleasure to know you had a "Magnifique" stay. We are truly glad you have enjoyed our services and location. Looking forward to receiving you again in a near future. Yours sincerely, Frédéric Ribault General Manager

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04/06/2017 05/06/2017
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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel Buenos Aires is located in the tranquil and charming Arroyo Street, surrounded by enchanting and quiet sidewalks flanked by trees, the area is a heaven made up of antique shops and art galleries, a true epicenter of culture. The hotel features a perfect blend of the French savoir faire and the Argentine tradition, with an ambiance complementing exquisite decor and the delicate scents of soft flowers, awakening the senses of guests and giving them the feeling of being where true luxury sits. ... more   less 

Additional Information about Sofitel Buenos Aires Arroyo

Address: Arroyo 841 | C.A.B.A, Buenos Aires C1007AAB, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $279 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Buenos Aires Arroyo 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Sofitel Buenos Aires Arroyo Hotel Buenos Aires
Buenos Aires Sofitel
Hotel Style:
#9 Business Hotel in Buenos Aires
#17 Romantic Hotel in Buenos Aires
#18 Luxury Hotel in Buenos Aires
#36 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Buenos Aires Arroyo staff and other travellers.
19 questions
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Questions? Get answers from Sofitel Buenos Aires Arroyo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are high and frontal”
RaylerErse, 17 May 2017 | Read review
“If you are coming for a couple of days, it might be ok. Don't expect good food or spacious rooms.”
michellesamarag, 7 May 2017 | Read review
“There is a grocery store close by with anything you would need for a picnic including a fabulous selection of wines”
402dougd, 10 Apr 2017 | Read review
“Awesome safe, central beautiful quality hotel. The bed linen and mattress were awesome. Book the Sofitel!”
0VT, 9 Apr 2017 | Read review
“try to avoid rooms overlooking the train station”
Claudiobxl, 25 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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