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Serena Hotel

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1 room 2 adults 0 children
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Serena Hotel
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414 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Miami, Florida
Reviewed 6 December 2012

Serena is a nice 4 stars hotel with a cozy lobby and a perfect location. Everything else is average. It is a small 34 apartment hotel, with average service, decent breakfast and decent rooms. It is pretty new, just two years old, but the furniture in the room are pretty basic and they try to sell themselves as boutique hotel...

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3Thank Lkolo7
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola, muchas gracias por sus comentarios, hemos tomado nota de los detalle que no detallo para mejorarlos, lo esperamos nuevamente,...

Boston, Massachusetts
Reviewed 25 November 2012 via mobile

I have mixed feelings about Serena - on the one hand the location is great, the communal areas are beautiful and the spa and pool (which I looked at but didn't use) are lovely However.... My room was dark and oddly plain - it felt more like a chain hotel than a boutique. It was also freezing cold ans changing...

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1Thank BostonianBrit
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola, muchas gracias por sus comentarios, hemos tomado nota de los detalle que no detallo para mejorarlos, lo esperamos nuevamente,...

Denver, Colorado
Reviewed 20 November 2012

We stayed here with a business group. The hotel was selected by our Argentinian hosts. It was perfect. The staff was professional and helpful. The rooms are modern but comfortable. There is a lovely patio out back for drinks and relaxing. The breakfast was included and delicious. And the price was very reasonable for this upscale neighborhood. I would return....

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Thank 707holly
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola, muchas gracias por sus comentarios, hemos tomado nota de los detalle que no detallo para mejorarlos, lo esperamos nuevamente,...

Sao Paulo, SP
Reviewed 5 November 2012

This is a charming, modern and well appointed hotel in one of the best areas of B.A., Recoleta. From the moment I stepped in I realized that my stay would be fantastic. Staff helped with my luggage and were very polite. Even though it was only 11:45am they were able to check me in at an upgraded room. I had...

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1Thank FPFTVP
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola, muchas gracias por sus comentarios, lo esperamos nuevamente, Saludos

Sao Paulo, SP
Reviewed 3 November 2012

Probably this is one of the best boutique hotels in town. The location is excellent, and the service impeccable. The rooms are very nice, and we goa an upgrade to the penthouse, where they have a balcony, which is extra charming. We highly recommend it.

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Thank CarlosMeloBrasil
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos

ISRAEL
Reviewed 26 October 2012

Being Argentinian born makes this boutque Hotel more fascinating. IT IS PLACED IN ONE OF THE BEST AREAS!! near La Recoleta with those wanderfull boutiques, near Avenida Sta Fe, Very quiet and elegant, Near La Recova (area of restaurants)... everything was really GREAT Excellent staff!! Lovely rooms.Big, Free Internet who WORKS! Excellent location.. IT WAS THE PERFECT CHOICE!!! I will...

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Thank IsraelRachel
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos

San Francisco
Reviewed 16 October 2012

Catching up on my TripAdvisor Reviews. In July I stayed at the Serena Hotel . It was a perfect location for exploring this part of the BA. I am a single female traveler so feeling safe and taken care of is important to me. I felt this way at the Serena. The room was small but comfortable and clean. Breakfast...

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2Thank curiousgeorgetravelr
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola, muchas gracias por sus comentarios, hemos tomado nota de los detalle que no detallo para mejorarlos, lo esperamos nuevamente,...

Bolton, United Kingdom
Reviewed 12 October 2012

Here for 6 nights Boutique-y rather than flash Staff are very helpful and friendly Great location, in a good area Lovely breakfast Very pleasant public areas Very nice bedroom, with plenty of space (and wardrobe space) Reasonable value Would definately stay again if ever in BA

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2Thank super95
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola, muchas gracias por sus comentarios, hemos tomado nota de los detalle que no detallo para mejorarlos, lo esperamos nuevamente,...

Reviewed 12 October 2012 via mobile

Nice room, pillows, bed, breakfast. Everything is great. Avoid the mancini restaurant. The hotel offers a 10 % discount , which they never give you (we tryed twice), besides very expensive comparing others same level.

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Thank Andreiagoncalves
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos

Parma, Italy
Reviewed 2 October 2012

It was wonderful to spend our last days in Bs As at this great design hotel in the beautiful and elegant Recoleta area. This is ideal for those who want luxury in their surroundings as well as when they step out of their front door. This is not a hotel that looks good and when you start using its facilities...

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2Thank Sandra B
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Hola! gracias por sus comentarios, lo esperamos nuevamente, saludos

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge

Additional Information about Serena Hotel

Address: Libertad 1617, Buenos Aires, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $197 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Serena Hotel 4*
Number of rooms: 34
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Hotel Style:
#19 Spa Hotel in Buenos Aires
#23 Romantic Hotel in Buenos Aires
#35 Luxury Hotel in Buenos Aires
#57 Business Hotel in Buenos Aires
#78 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Serena Hotel staff and other travellers.
1 question
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Questions? Get answers from Serena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in two different rooms... Both were very quiet!”
 of 5 bubbles EJM811, 18 Mar 2017 | Read review
“Some rooms are smaller, ask for the larger rooms.”
 of 5 bubbles 505Taste, 2 Jan 2017 | Read review
“Courtyard rooms are quieter”
 of 5 bubbles AdriAfrica, 27 Nov 2016 | Read review
“rooms facing the garden are quieter.”
 of 5 bubbles alejandraH9, 26 Apr 2016 | Read review
“This is a quiet street, but rooms over-looking the inside garden are best.”
 of 5 bubbles CST747, 9 Feb 2016 | Read review
5 of 5