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Serena Hotel

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Traveller (153)
Room & Suite (171)
Dining (31)
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Overview
  • Excellent61%
  • Very good31%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (447)
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Traveller rating
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124
56
7
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All reviewssmall boutiquenice breakfastrainfall showerla recoleta cemeterywalking distancemodern boutique hotelhotel is lovelyindoor poolgreat designexcellent locationbig hotelfacing the streethour flightbusy cityrooms are comfortablenice areasafe area
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11 - 15 of 190 reviews
Reviewed 7 December 2017

This hotel has an excellent location and is near all of the main attractions. It is well designed and is very attractive. However our group found the service less than ideal and the assistance we required was not provided

Thank Holly092
Reviewed 28 November 2017

I did a last minute booking and didn't know exactly what to expect. The room was comfortable, clean and with enough space in closet. Buffet breakfast was included and was really nice. Good service from all in the front desk and restaurant.

Thank Karewit F
Reviewed 23 November 2017

The hotel staff is very friendly and helpful. Gr8 breakfast and service. And a very good central location to either visit the business part of town as well as the business areas in the city. Value for money compared to what was available in the...More

Thank mooiding1002
Reviewed 9 November 2017 via mobile

Dear guests, After many years visiting this hotel. I was treal and shocked by a poor service. Cause a strange circunstances my room was fully flooded by water coming from upstairs. So, bad maintenance surely. The front desk guy after several queries of resolution offered...More

Thank Pere B
Reviewed 10 October 2017

Had a lovely stay here, comfortable bed. Bathroom needs an upgrade. Staff were very helpful, booking us a wonderful restaurant for dinner. Very handy to Mall and restaurants. Delicious breakfast with nice coffee

Thank CMDow
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room Service
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
USD 137 - USD 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Buenos Aires
#21 Romantic Hotel in Buenos Aires
#31 Luxury Hotel in Buenos Aires
#54 Business Hotel in Buenos Aires
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 137 - USD 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Buenos Aires
#21 Romantic Hotel in Buenos Aires
#31 Luxury Hotel in Buenos Aires
#54 Business Hotel in Buenos Aires
Room types
Suites, Non-Smoking Rooms
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Traveller (153)
Room & Suite (171)
Dining (31)
Pool & Beach (11)
Amenities (59)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Nearby
Retiro
Exquisite palaces and luxurious apartment buildings
combine with art galleries and exclusive boutiques to
make Retiro the perfect spot for those who enjoy
sophistication. However, the non-stop foot traffic to
and from Retiro train and bus terminals, accompanied
by the myriad of trucks leaving and arriving at the
port, mean this neighbourhood is never truly at rest.
One minute you are walking down a street dotted with
...More
Questions & Answers
Ask a question
Winterpeg1
19 April 2017|
AnswerShow all 4 answers
Response from serenabue | Property representative |
Hola, los consumos de frigobar no estan incluidos en el precio del alojamiento, gracias saludos
0
Votes
Google Translation
Room Tips
"Top two floors (6 or 7)"
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"High floor to avoid traffic noise although double glazing is good. A suite if you want a bath and they look..."
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"Seventh floor is best"
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"View to the inside of the hotel"
Read review
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