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Ilum Experience Home

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268 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Sao Paulo, SP
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 August 2016 via mobile

This is a great hotel to stay if you want privacy, good location, great price for what you get and an excellent staff. Special thanks to Adrian, for receiving us late at night and treating us really well, making us really feel comfortable, like home

Helpful?
1 Thank myfk
Portland, Oregon
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 August 2016 via mobile

This is a safe neighborhood I was comfortable walking around at night in. Lots of nice places to eat open late nearby, too, which is super important if you're out late at business meetings and come back to a hotel without a restaurant. Ilum does a lovely breakfast spread, but it has no bar or food options after that. The... More 

Helpful?
1 Thank Rachel N
IlumHotel, Director de Relaciones con Clientes at Ilum Experience Home, responded to this review

Dear Rachel, Thank you very much for taking the time to review and for your warm words about the service and the hotel. We really appreciate any feedback that will help improve upon the experiences of our future guests. The satisfaction of our guests is our top priority so I deeply regret that you were disappointed with your bathtub experience.... More 

Ken Caryl, Colorado
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 12 August 2016

The staff at this hotel make it a wonderful place to stay. In particular, Adrian, Rocio, Aldana and Martin at the front desk were fantastic. I felt like we became friends with all of them during our stay! We arrived way before check-in after a red eye flight. We asked if we could just use a public restroom to change... More 

Helpful?
3 Thank WXY_DEF
London
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 July 2016

This was my third time in Buenos Aires. In the past I have always stayed in the centre of the city, So it was with a little hesitation that I booked this hotel as it was in an area I did not know. What a find! The hotel is in an area called Palermo. A lovely neighbourhood which has character... More 

Helpful?
1 Thank hardy_ho
Los Angeles, CA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2016

Palermo neighborhood of Buenos Aires was highly recommended to us from friends who have visited the city before. Upon some search through Hotels.com. I found Ilum Experience Home, which has excellent reviews from prior stayed customers. Arrived at the hotel around noon time, check-in was hustle free and the friendly staff printed out recommended activities, excursions, restaurant lists including many... More 

Helpful?
Thank Howard Y
South Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 July 2016

Really excellent service and helpfulness and friendliness from counter staff - in my case, Florencia and Aldana went out of their way to help me find a good little restaurant nearby and Florencia actually went with me to a local store to organise a subway card payment so I could get around - 100% service! The rooms are very clean... More 

Helpful?
Thank Jeff H
New Jersey
2 reviews
Reviewed 17 June 2016

This boutigue hotel was a surprise....a very good surprise. All the persons working at this boutique hotel are attentive and helpful. We could not ask for more. We had store some of our luggage as we were touring in other área of Argentina and when we retuned the suitcases were already in the room....that is service plus 5. They will... More 

Helpful?
Thank Mayfair507
San Francisco, California
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 May 2016

We really enjoyed this hotel. It is very new, so the rooms are updated. Wi-fi was fast and free. Breakfast was included with good options + made-to-order egg dishes. Staff were friendly and helpful. Location is great, a lot of restaurants and cafes are nearby. Plaza Serrano is about 15 minute walk. Subte (subway) is about 20 minutes walk, but... More 

Helpful?
Thank amazypatricia
Paris, France
Level Contributor
90 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 13 April 2016

The perfect Boutique Hotel in Palermo, that's about it. We spent the last night of our Argentinian trip at this beautiful hotel and it could not have been any more perfect. Stylish hotel, room and bathroom. Perfect service and perfect breakfast. Keep up the good job!

Helpful?
2 Thank Alessia P
Ca
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 April 2016

Clean, comfortable and convenient location in the Palmero district near many good restaurants and bars. The hospitality and helpfulness of the staff is second to none as evidenced by the cool and calm manner they handled our unexpected arrival. Without the blink of an eye we received first-class service to accommodate our first night in BA. Everyone went out of... More 

Helpful?
Thank bkcangel

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Staying in Palermo

Neighbourhood Profile
Palermo
Best known as the largest neighbourhood in Buenos Aires, Palermo is divided into different quarters, each with its own unique identity. The high-end quarter is Palermo Chico, characterized by magnificent mansions, regal avenues, and exclusive apartment buildings, and home to the Museum of Latin American Art of Buenos Aires (MALBA), a favourite amongst locals. The largest park in the city, the Bosques de Palermo, is Palermo's most famous landmark and a popular destination for nature walks, picnics, rollerblading, and cycling. The scene becomes much trendier in Palermo Soho, a hip area known for its cool cafés and unique design stores, filled with shoppers on weekends; and Palermo Hollywood, renowned for the numerous restaurants, bars and nightclubs, which make it the preferred spot for nights out and special occasions.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
The importance of a first step is that it would mark the way we are heading. That's why choosing Ilum is understanding that our reality doesn't nourish itself from our yesterday or our tomorrow, today is forever today, it is here and now where I choose to be. Ilum is a place with no pressures, a place where we found that the most important thing is to allow ourselves to enjoy of the best, what we receive in life is a consequence of what we give, that is why in Ilum experience home what we give is our priority. ... more   less 

Additional Information about Ilum Experience Home

Address: Bonpland 1762, Buenos Aires C1414CMV, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Palermo
Price Range: $144 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ilum Experience Home 4*
Number of rooms: 12
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Buenos Aires
#48 Romantic Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Ilum Experience Home staff and other travellers.
3 questions
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Questions? Get answers from Ilum Experience Home staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with court view are quieter during night than those overlooking the street.”
 of 5 bubbles martinapX4488MI, 16 Nov 2016 | Read review
“All nice rooms and close to shops and foo.”
 of 5 bubbles bretthyslop, 24 Aug 2016 | Read review
“Rooms face the pools are quite, but you loose the covered balcony that could be fun to do some people watching on sunny days.”
 of 5 bubbles , 15 Jul 2016 | Read review
“If you want a quiet room ask for the ones in the back of the hotel.”
 of 5 bubbles Mayfair507, 16 Jun 2016 | Read review
“Probably rooms at the back would be the quietest”
 of 5 bubbles Biggles023, 25 Mar 2016 | Read review
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