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Ker Recoleta Hotel & Spa

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Ker Recoleta Hotel & Spa
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913 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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Reviewed 29 January 2017 via mobile

We stayed twice in the Ker Recoleta hotel last month, i was impressed by the front desk staff. Especially Gabriela did a wonderful job in making us feel welcomed. The hotel is nicely located in the center of Recoleta bit is certainly a bit dated. All in all the hotel was ok, but as a first impression of Buenos Aires...

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Helpful?
Thank Jurgen H
KerHoteles, Director Comercial at Ker Recoleta Hotel & Spa, responded to this review
Google Translation

Estimado, Queremos agradecerle por sus palabras, tanto lo remarcado positivo como negativo nos ayuda a encontrar soluciones para seguir mejorando...

Staines, United Kingdom
Reviewed 26 December 2016

The hotel is centrally located and convenient. Nicely decorated hall but small. It has free pc and internet which is a plus. However, it has a small swimming pool, when a number of guest stayed (which they had), it is very crowded and you can almost only able to stand. The jacuzzi did not work and the water was dirty....

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Helpful?
Thank E_bead
KerHoteles, Director Comercial at Ker Recoleta Hotel & Spa, responded to this review
Google Translation

Agradecemos sus comentarios los cuales tendremos en cuenta punto a punto. Saludos cordiales,

Auckland Region, New Zealand
Reviewed 28 November 2016

Cannot beat the location. Everything I wanted to see and do was in walking distance. Plenty of cafes and shops nearby. The room was large, but incredibly noisy, I had wear earplugs to sleep most nights. Included breakfast is a bonus, but the selection was more of a dessert table than a breakfast table. Used the pool area once. Only...

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Helpful?
1Thank Bernadette C
KerHoteles, Director Comercial at Ker Recoleta Hotel & Spa, responded to this review

Dear Bernadette Thank you for sharing your experience with us. All reviews are very welcome. We analyze all of them in order to find the things that we can improve. We hope that you will pick us the next time you visit Buenos Aires. Best regards,

New York City, New York
Reviewed 18 October 2016 via mobile

Rooms are OK, even if the details are not the newest anymore. Breakfast buffet had a variety of food , but not exactly delicious. The staff is present but I would not call them attentive. There is a pool and a hot tub, but the water in the hot tub was of an uncomfortable green. I did not ask if...

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Helpful?
1Thank Maria P
KerHoteles, Director Comercial at Ker Recoleta Hotel & Spa, responded to this review
Google Translation

Estimada Maria Gracias por compartir su experiencia con nosotros. Sus comentarios son bien recibidos y de gran utilidad. Quedamos a...

Sao Paulo, SP
Reviewed 5 October 2016

Wen for a business trip and slept for 8 nights in this hotel. Rooms were ok. A bit noisy and the window had a view to the back of other building, not good. Breakfast is very good and the elevators are very new and silent.

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Helpful?
Thank Fernando B
KerHoteles, Director Comercial at Ker Recoleta Hotel & Spa, responded to this review

Dear Fernando Thank you for sharing your comments on your recent stay with us. It makes us very happy to know that your stay lived up to their expectations. We believe that Ker Recoleta offers a good relation quality - price. as you mentioned in your review.. Best Regards,

Lima, Peru
Reviewed 3 October 2016

The hotel is conveniently located, a few blocks from the main avenue (9 de Julio). The average impression begins, however, as soon as you walk in. In typical Argentinian fashion, people in client-facing positions are unhelpful beyond their basic job description. We had asked for two beds in the room, we got one queen-sized bed. Wi-fi is infuriatingly slow and,...

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Helpful?
Thank GabrielLima_Peru
KerHoteles, Director Comercial at Ker Recoleta Hotel & Spa, responded to this review
Google Translation

Estimado Gabriel Muchas gracias por compartir su experiencia, esta es bien recibida y nos da una gran mano para encontrar...

Billings, Montana
Reviewed 21 September 2016

The location was good, and the building was in good shape. The staff were pleasant and spoke English. The breakfast offerings didn't change at all over the four night stay but there was a good selection.

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Helpful?
Thank Kate40605
KerHoteles, Director Comercial at Ker Recoleta Hotel & Spa, responded to this review
Google Translation

Estimada Kate Gracias por tomarse el tiempo en compartir su experiencia en Ker Hoteles, Esperamos poder recibirla nuevamente pronto.

Montevideo, Uruguay
Reviewed 17 September 2016 via mobile

The location of the hotel is good. The room was huge. The hotel is a bit old but extremely clean. They have a great spa as well. Breakfast could be improved and they include wifi in the rate. I don't know if it would be my top choice in buenos Aires but wouldn't mind if I stayed there again

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Helpful?
Thank Andrea C
Fort Worth, Texas
Reviewed 27 August 2016 via mobile

I was there for a short stay and while the location was very centric, there were plenty of problems with this hotel. Besides what I already mentioned on the title the neighborhood does not look very safe with hobos living on the building next door, the rooms are ok but small. The food at the restaurant was kind of average.

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Helpful?
Thank Jorge C
KerHoteles, Director Comercial at Ker Recoleta Hotel & Spa, responded to this review
Google Translation

Estimado Jorge Muchas gracias por compartir su experiencia con nosotros, son siempre bien recibidas las opiniones de nuestros Huéspedes. Hemos...

Guelph, Canada
Reviewed 6 July 2016

We stayed 3 nights when we first arrived in BA and 1 night at the end. The hotel is tired but generally clean and the staff were generally friendly but the location is great which is why we returned. However, our last night had to be rebooked to the following evening due to an air traffic control strike which caused...

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Helpful?
Thank HappyTraveller123480
KerHoteles, Director Comercial at Ker Recoleta Hotel & Spa, responded to this review
Google Translation

Estimado Huésped, Le agradecemos por compartir su experiencia en KER RECOLETA, lamentamos leer que no volveria debido a una mala...

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
Things to do
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
Located in an exclusive area, the charming Ker Recoleta Hotel & Spa offers 92 rooms and suites, combining design, coziness, technology and comfort. The hotel is located between the Recoleta neighborhood and downtown Buenos Aires, at walking distance from the main shopping centers, tourist spots, and major neighborhoods of the city, including fast access to airports and bus/railway terminals. ... more   less 

Additional Information about Ker Recoleta Hotel & Spa

Address: Marcelo T. Alvear 1368 | Capital Federal, Buenos Aires, Argentina (Formerly Howard Johnson Hotel & Suites Recoleta)
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $80 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ker Recoleta Hotel & Spa 3.5*
Number of rooms: 92
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Also Known As:
Ker Recoleta Hotel Buenos Aires
Ker Recoleta Hotel And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Ker Recoleta Hotel & Spa staff and other travellers.
11 questions
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Questions? Get answers from Ker Recoleta Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure the air extractor works”
 of 5 bubbles GabrielLima_Peru, 3 Oct 2016 | Read review
“Rm 502 had been upgraded.”
 of 5 bubbles HappyTraveller123480, 6 Jul 2016 | Read review
“Manager named Ezequiel was very helpful”
 of 5 bubbles edb593, 19 Feb 2016 | Read review
“Go to another hotel”
 of 5 bubbles stevemR9182BG, 31 Jul 2015 | Read review
“stay elsewhere”
 of 5 bubbles Barbarazway, 5 Aug 2014 | Read review
5 of 5