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Holiday Inn Express Marana

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Holiday Inn Express Marana
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118 Reviews from our TripAdvisor Community

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Showing 113: English reviews
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ohio
Reviewed 2 days ago NEW

Check-in was easy and front desk person very nice. Room clean and comfortable. We didn't like the location as it was a very congested area making it difficult to get in and out. One of my main complaints with all Holiday Inn Express' is they don't take into consideration people that have to be gluten free. With all of the...

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Thank chimnea
Tristan da Cunha
Reviewed 4 weeks ago

Although the room was clean and the customer service ok, the beds are simply too uncomfortable to sleep. The mattresses are hard and lumpy, as are the pillows, which feel like they have been stuffed with rags. The parking lot is intensely overlit at night (for safety), so the curtains cannot block enough of the light to make it comfortable...

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Helpful?
Thank Jennifer N
Rose H, Manager at Holiday Inn Express Marana, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Seattle, Washington
Reviewed 27 January 2017

Stayed here with my family during the holidays and it was our home away from home! Bright spotless rooms, comfortable beds, delicious breakfast and fast wifi. Wonderful staff! Would like to especially mention Ramon at the Front Desk and the night staff lady who is also very nice and friendly. They made our stay pleasant. Even had a room all...

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Thank MyRNA27
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for taking the time to write a review regarding your stay, your comments are very much valued. We really appreciate your comments regarding our customer service. Our team members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect. We look forward to your next visit....

Bakersfield
Reviewed 28 November 2016 via mobile

This hotel is quiet and clean. Just off the freeway in the middle of a bunch of other hotels. But we have found it to be a pleasant place to stay. Priced lower than other holiday inns in the area. Didn't care for the breakfast selections but there are other restaurants close by.

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Helpful?
Thank Jo W
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you Jo for your review. It is nice to know that you have enjoyed your stay the last two visits. There will be some changes to the breakfast items starting next year. On your next visit please stop in and try them out. Enjoy the Holidays!

Parrish, Florida
Reviewed 27 November 2016 via mobile

Had booked a suite for 4 nights. Couldn't stand the stench in the room or in the hallways. Room smelled horrible. Both mornings, cleaning staff were using very strong aerosols sprays in rooms and hallways to mask odors. Literally made me ill.

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Helpful?
Thank Meshia R
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for taking the time to write a review regarding your stay. I apologize that the aerosols were "strong". We recently changed vendors and are in the process of finding a neutral aerosol for our rooms. Your feedback is helpful in making this decision. We would appreciate the opportunity to show you that we take all guests feedback serious...

Elephant Butte, New Mexico
Reviewed 10 November 2016

The stay was great and started off with a very helpful and friendly desk clerk. We have stayed at several hotels in Marana, but this is the first time we have stayed here. The room was great, plenty of room and very clean. The bed was so comfy and their soft pillow I wanted to take home with me. The...

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Helpful?
Thank jarbra15
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you very much for your amazing review. Every team members does their best to add their own personal touch to allow all our guest to have an "Awesome" stay. The pillows and beds are very cozy. I will share your review with every team member and look forward to your return visit. Our home is yours anytime. Take Care!

lafayette, or
Reviewed 2 November 2016 via mobile

Nice rooms close to shopping and good and right off hwy. Happy hour Tue to their and daily breakfast. Fresh baked cookies and ice cold water in front Libby. It has a outside pool and indoor fitness center and daily newspaper in lobby.

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Thank cassandra k
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for taking the time to write a review. We appreciate the kind words. I will share them with all my team members. I'm glad to hear that you had a chance to enjoy those yummy cookies and our "Happy Hour". We are pleased to hear that you enjoyed your stay and look forward to seeing you again.

Hanover, Pennsylvania
Reviewed 13 October 2016 via mobile

This is a really nice place to stay. The rooms are clean. Breakfast is great with eggs,bacon,sausage, biscuits with gravy and yummy cinnamon rolls. Also many other items. Coffee is also really good! Location is amazing with great family restaurants within short walking distance. Staff is friendly and helpful. I will be back.

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Helpful?
Thank Judy B
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Thank you for your kind review. Our breakfast is a great way to start the day, especially with those yummy cinnamon rolls! We are close to a variety of restaurants, shopping and easy access to the freeway. Thank you for your comments regarding the staff. It is our goal to make sure that our guests feel like their home. We...

Reviewed 7 October 2016

I do like holiday inns, even though the property is in nice shape, the staff attitude has to change dramatically. We were there for a wedding for 4 days with close to 40 people and 10 kids. the breakfast hostess was an elderly lady and was pretty rude to the kids. The entire hotel didn't have many guests apart from...

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Helpful?
Thank andy m
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

Andy, I remember hosting you and your family during this wedding weekend. I apologize if you felt that my staff was “rude” to the children who were playing tag and running in the lobby. We take the safety of all our guests serious and it would be irresponsible of me or one of my staff members to allow non safe...

Tucson, Arizona
Reviewed 4 October 2016

I have stayed here several times and never a problem, but this time was for family visiting. Check in was efficient. Room was clean and very nice. They loved the breakfast. Staff was friendly and courteous. Good stay for a good price.

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Thank SandyK06
Rose H, Guest Relations Manager at Holiday Inn Express Marana, responded to this review

SandyK06, I hope you had a nice visit with your family. It is always nice to hear that we accomplished our goal and made their stay great! We look forward to having your family stay with us again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel at Marana, Arizona! Our hotel has 83 rooms on three floors, interior corridors and elevator service. We offer suites with whirlpool. We have an outdoor pool and fitness center to add to your stay. The hotel offers a complimentary continental breakfast for our guests each morning. There are restaurants within walking distance. Our meeting space will accommodate up to 40 people for your business meeting or social function. ... more   less 

Additional Information about Holiday Inn Express Marana

Address: 8373 Cracker Barrel Road, Marana, AZ 85743
Region: United States > Arizona > Marana
Price Range: $139 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Marana 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express Marana Hotel Marana
Holiday Inn Marana
Marana Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Marana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back of building, top floor probably best bet. Too much light from parking lot.”
 of 5 bubbles jennifernJ4081PH, 17 Feb 2017 | Read review
“I never noticed noise level, it was quiet and we were on the front facing the road. It is close to interstate.”
 of 5 bubbles SandyK06, 3 Oct 2016 | Read review
“Easy access I10 near stores/restaurants”
 of 5 bubbles kathyj256, 4 Jul 2016 | Read review
“shot in the dark”
 of 5 bubbles HarryNJohnon, 28 Apr 2016 | Read review
“Do Not Stay here!”
 of 5 bubbles rosemarier312, 20 Apr 2016 | Read review
5 of 5