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03/12/2017 04/12/2017
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    Aquapark Zusterna Hotel

    Istrska cesta 67, Koper 6000, Slovenia
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    03/12/2017 04/12/2017
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    USD 133*
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    Traveller (53)
    Room & Suite (5)
    Pool & Beach (2)
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    Overview
    • Excellent8%
    • Very good26%
    • Average21%
    • Poor22%
    • Terrible23%
    23 Jul 2017
    “Average hotel”
    1 week ago
    “Visit the pool complex”
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Dry Cleaning
    Water Park
    Shuttle Bus Service
    Babysitting
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (130)
    Traveller rating
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    Time of year
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    1 - 5 of 33 reviews

    Reviewed 1 week ago

    I recommend visiting for those who like to swim, but it is also appropriate for families. A little far from the center of Koper, but there is a pleasant walk. There is also enough parking space for those who will come by car. It is...More

    Thank Barbara B
    Reviewed 7 September 2017

    We went to the hotel with 1 and 5 year old kids. The swimming pool was ok, but the room was a complete disaster. First of all we had to pay 50€/night for extra bed, which turned out to be a sofa-chair that was already...More

    Thank Maja G
    Reviewed 13 August 2017 via mobile

    Been with friends for an afternoon swim with the kids. Spent 140 € to enter. Tried to order some wine and they had any claiming thah the chief of gastronomy didn't order any. Waited 30 minutes to get a drink. Spent another 100€ on drinks...More

    Thank KoljaStemberger
    Response from TermeCatez, Online Reputation Team at Aquapark Zusterna HotelResponded 16 August 2017

    Dear, thank you the review! We will take it into consideration to improve our future service. Allow us to apologize about the inconveniences you had during your visit. Kind Regards, Hotel Aquapark Žusterna

    Reviewed 2 August 2017 via mobile

    Not happy to say but room was old and didnt smell well, employee on reception wasnt polite and hotel didnt respect agreed terms regarding to rent of conference room. Not able to recommend it either as place for bussines or private purpose. For sure will...More

    Thank Valentina B
    Response from TermeCatez, Online Reputation Team at Aquapark Zusterna HotelResponded 3 August 2017

    Dear Valentina, thank you for the review! We are sorry to hear about your bad experience, we will look into it to improve our services. Allow us to apologize for the problems during your stay. We wish you all the best, Terme Čatež

    Reviewed 24 July 2017 via mobile

    We visited the hotel for two nights. At first se were 'greeted' by unfriendly receptionists. They are really one of the worst we've ever met. In general the hotel needs refurbishment. Rooms are clean and OK. But unfortunately we couldn't spend any minutes on the...More

    Thank 75JasminaD
    Response from TermeCatez, Online Reputation Team at Aquapark Zusterna HotelResponded 27 July 2017

    Dear, thank you for the review! We will take it into consideration to improve our service in the future. Allow us to apologize for the inconveniences, we hope you still had a good time. Best regards, Terme Čatež

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Indoor pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 127 - USD 149 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 215
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Orbitz, Priceline, Cancelon, TripOnline SA and Cheap Tickets so you can book your Aquapark Zusterna Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Slovenia >
    • Slovenian Littoral Region >
    • Slovenian Istria >
    • Koper
    Add Photo Photos
    Traveller (53)
    Room & Suite (5)
    Pool & Beach (2)
    Hotel & Grounds (42)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    954vikt_rian
    29 July 2017|
    AnswerShow all 2 answers
    Response from TermeCatez | Property representative |
    Hello, it is indeed possible to buy only tickets, you can find the price list on our offical website. Best regards, Terme Čatež
    0
    Votes

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