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Grand Westside Hotel is the biggest hotel in the Philippines with 1,530 rooms and is the 13th property of Megaworld Hotels and Resorts, the nation’s largest hotel operator. The 19-story, two-tower building is strategically located in the Westside City township development of Megaworld in Parañaque and is just eight minutes away from the Ninoy Aquino International Airport. The hotel boasts four dining outlets, several meeting spaces, a fitness hub, a spa, and an aircrew lounge. It is situated in a thriving district with transport hubs, shopping complexes, and convention facilities, making it an ideal base for business and leisure travelers.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Romantic
Location
Bagong Nayong Pilipino, Paranaque, Luzon 1701 Philippines
Grand Westside Hotel
48 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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They have affordable rates considering that its within the vicinity of Okada and Solaire, the hotel offers great value for money. It’s convenient, and although the rooms are a bit small, they’re comfortable. The hotel staff is pleasant most especially the cleaner of our room Niño who took care of our needs throughtout our stay. the only downside is i noticed there is a smell, I don't know where it is coming from, either from the carpet or outside since my room is beside the creek. But overall it is highly recommendable.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Westside Hotel Marketing, Marketing at Grand Westside Hotel
Responded 13 Nov 2024
Dear michaelpM4165EY, Thank you for the great review! We're so glad to hear you had a positive experience. We appreciate your feedback and are always striving to improve. We appreciate your kind words and we can't wait to welcome you back!
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Stayed here with my family (2 kids, ages 4 and 9). We had a family room which was actually one room with a queen size bed and a separate room that had two single beds with a connecting door in between. My parents also stayed with us in a separate room. This hotel is beautiful. I believe it's brand new so it's very clean and appeared to be well maintained. The location is perfect as it is close to the airport and shopping. I wouldn't walk to the mall (you totally could) we just didn't because it was very humid and hot out however it's so easy (and affordable) to get around with Grab (Asia's version of Uber in North America). Our stay came with daily breakfast buffet. The food was amazing. There is a good mix of traditional Filipino dishes along with Western cuisine. Everything was fresh and delicious everyday. The staff are so friendly and accommodating. Chester Rosales at the concierge was always so helpful with our bags (we always came back to the hotel with shopping) and waited with us for our Grab driver to come and load our suitcases. The gym (though we didn't use it) was brand new with high end equipment and a lot of space. The pool was nice too. I would say it's a bit small for the property but it was nice to be able to go for a swim. It's located in a very nice outdoor area with plenty of seating. We didn't get a chance to try any of the other dining options or the bar but we will definitely be back to try them next time.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:The buffet breakfast gets busy so either go right when it opens or about an hour before it...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Westside Hotel Marketing, Marketing at Grand Westside Hotel
Responded 5 Jan 2025
Dear sarahdL6425ZU, It’s wonderful to hear you had an over-all positive experience. It is with so much delight to learn that you appreciate our products and services as we always aim at providing you with a quality one. We appreciate your kind words and we can't wait to welcome you back!
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This new hotel has a massive scale with a huge room inventory. By the time we check in , only one tower was operational. And the footbridge leading to the casino and shops were still on their finalizing stage. Lobby was impressive, high ceiling , looks minimalist. But rooms go for small cuts , typical of Andrew Tan owned non foreign franchise hotels . The family room I booked through Agoda is a mere 2 rooms interconnected. But I can sense the newness of the rooms. Functional, cold Ac, HD non smart Tv channels. Gym, pool etc on the works. They have a restaurant, but several are soon to open as well. As for breakfast, they have a nice buffet selection, focusing on local and western cuisine. It was worth the try. Regarding the staff service, they are ok , from front desk, restaurant personnel and even the security detail. Noticed however the absence of convenience stores in GW and Kingsford that they encourage going to Okada. Perhaps the hotel should open a 24/7 pantry or something similar in the basement or lobby.
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Date of stay: September 2024Trip type: Travelled with family
Room Tip:They don’t have a nearby convenience store. So better bring necessities
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Westside Hotel Marketing, Marketing at Grand Westside Hotel
Responded 13 Nov 2024
Dear doctorfoxtrot, Thank you for the great review! We're so glad to hear you had a positive experience. We appreciate your feedback and are always striving to improve. We look forward to serving you again soon!
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DO NOT STAY HERE. 0 stars in customer experience Check-in staff very bad
I asked for a quiet room during check-in and was woken up at 8:00AM to drilling.
Construction was on the 5th floor and to my surprise I was given a room on the 5th floor.
I was also given an interconnecting room twice and had to go down with my bags twice to change my room. Third time lucky, the lady at the front desk finally got it correct!
The entire Hotel has a Fort Knox aura which doesn’t resemble its service or rooms.
Rooms service is up until 10:00pm after which if you order food you will be ushered to a side road (without light or security) which is off the hotel premises to collect your food - totally not safe for guests though when you re-enter the hotel premises with your food the hotel security expect you to go through security again.
My experience was poor and don’t feel the Hotel care for their guests. Totally shambles
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Date of stay: July 2024Trip type: Travelled as a couple
Room Tip:It’s a building site
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Westside Hotel Marketing, Marketing at Grand Westside Hotel
Responded 13 Nov 2024
Dear Sahil S, We're truly sorry to hear that your stay did not meet your expected hotel experience. We take your feedback seriously and will be addressing these areas to improve. We value your input and hope you'll allow us another opportunity to provide a better experience.
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We stayed as a large family group with elderly and young children. It was a great stay overall. The rooftop pool was fabulous. It’s a new hotel with one half still under construction but it didn’t disturb our stay. The standard rooms are on the small side but for the price it’s ok. Some of our party upgraded to the suites and they were much more spacious and great for the kids. There was high tea included with the suites but staff were confused when we requested it and it was just a few selected drinks from the bar (not high tea as the British would call it). The staff are super friendly and helpful. The only negative is the breakfast - it looked great but food was very bland. The location is very convenient for the airport - only 10 minutes away, and only 10 minutes away from Mall of Asia. A bit far from Old Town and Makati, 45 minutes to an hour with traffic. I would recommend this hotel and stay again.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Westside Hotel Marketing, Marketing at Grand Westside Hotel
Responded 13 Nov 2024
Dear 582sallyn, We're so happy to hear you enjoyed your stay! We apologize that the dining experience didn’t meet the same standard. We value your feedback and will work hard to improve for your next visit. We hope to welcome you again soon.
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The Hotel is clean. There were some disappointments with our first room we were assigned in. The Bathroom door was hard to close and open. They came up to fix it by shaving the door down. We smell some smoke coming from the vent for some reason. It smelled like an engine smoke. The chiller was also broken. They came up to fix it but it was the same outcome. I have it a five because they did make it up relocating our room with a better view. The staff are fantastic and friendly. The food was great Chef Danilo did a great job preparing the food. We enjoyed our breakfast.
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:Check the room and report what’s broken or not functioning properly. I’m sure someone knows about...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Westside Hotel Marketing, Marketing at Grand Westside Hotel
Responded 25 Dec 2024
Dear febryx a, Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet your expectations. We value your feedback and will work hard to improve for your next visit. We hope to welcome you again soon.
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I had a great business stay at Grand Westside Hotel, but what truly stood out was the exceptional service from the housekeeping team.
A special thanks to Madam Lanie Barrios and her team, Mhiles and Alex, for their professionalism and warm hospitality. They went above and beyond to assist me with a beautiful Valentine’s Day setup, including balloons and towel swans, making the occasion truly special.
Their dedication made my stay even more memorable. Highly recommended for both business and leisure travelers!
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Westside Hotel, Marketing at Grand Westside Hotel
Responded 4 days ago
Dear Dream37297433125, We enjoyed having you with us and thank you for sharing your positive experience! We're thrilled to hear that you had a wonderful stay. Your feedback means a lot to us, and we’re glad our efforts to provide excellent service made your visit memorable. We look forward to welcoming you back soon.
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Aldrin, JB and DJ were very accommodating in giving us great experience. Good Food and cozy function rooms for business occasions. Rooms were clean and new. Marketing staffs are great especially ms anna and ally. Will be here next business events.
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Date of stay: September 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Westside Hotel Marketing, Marketing at Grand Westside Hotel
Responded 13 Nov 2024
Dear yupev2024, It’s wonderful to hear you had an over-all positive experience. It is with so much delight to learn that you appreciate our products and services as we always aim at providing you with a quality one. We appreciate your kind words and we can't wait to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grand Westside Hotel has really good customer service. The staff, when they actually see you, always say greetings and are approachable. The room is very nice, like upper class. This hotel is highly recommended because it is close to the airport and malls. Next time again, and thank you for the good service. ❤️
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Westside Hotel, Marketing at Grand Westside Hotel
Responded 1 week ago
Dear Navigate57049228519, We enjoyed having you with us and thank you for sharing your positive experience! We're thrilled to hear that you had a wonderful stay. Your feedback means a lot to us, and we’re glad our efforts to provide excellent service made your visit memorable. We look forward to welcoming you back soon.
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We stayed in the executive suite room. The room was clean and feels new. Very comfortable! The bed was listed as queen size but it felt bigger. Great breakfast buffet, especially their pastries. Hope they can include espresso machine coffee in the future. Although there were a lot of people, the dining area did not feel that crowded. We tried the barbeque sunset dinner and it was just okay. Menu prices for ala carte in the restaurant was a bit expensive. Long queue at checkout.
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Westside Hotel Marketing, Marketing at Grand Westside Hotel
Responded 3 weeks ago
Dear LeCR10, Thank you for the great review! We're so glad to hear you had a positive experience. We appreciate your feedback and are always striving to improve. We look forward to serving you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Paranaque area.
PRICE RANGE
AU$88 - AU$121 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaParanaque
NUMBER OF ROOMS
1,529
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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