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Protea Hotel by Marriott Cape Town Tyger Valley

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Protea Hotel by Marriott Cape Town Tyger Valley
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101 Reviews from our TripAdvisor Community

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Showing 95: English reviews
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Reviewed 3 weeks ago via mobile

This hotel needs upgrades big time. Furthermore, the location in between 2 busy roads is causing lits of noise. Breakfast is good. Bathrooms are ok. Without a care this hotel is not ideal as you walk a lot to all different rooms.

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Helpful?
Thank Jef V
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear Jef V Thank you for reviewing our hotel. It is great to see you enjoyed the breakfast whilst staying at the hotel. I hope you had an opportunity to enjoy the amazing view from the hotel. The rooms closest to the road has double glazed windows to allow for a peaceful night's rest. Our property boasts beautiful, big gardens...

Killaloe, Ireland
Reviewed 14 March 2017

Excellent place to stay. Clean rooms, lovely staff, good food, beautiful views, well located between airport and city-centre. Good shopping centres nearby such as Century City and a good base for a few days to CapeTown and the nearby attractions of Table Mountain, Robben island and Cape Point. Relaxing venue.

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Helpful?
Thank BennyO68
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear BennyO068 Thank you so much for the feedback. It is great to see you enjoyed your stay at the hotel. We hope to see you soon again when you return to visit our beautiful city. Regards, Anso V

Queenstown, South Africa
Reviewed 1 March 2017 via mobile

Booking started with me not appearing at the hotel reservations list! But the pleasant staff resolved the issues immediately! Room was great and clean! Aircondioner was faulty! Great hotel, and I stay there often! If I can give the only negative review it would be the food at the restaurant, I have not had great food there and at the...

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Helpful?
Thank paulcoetzee
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear paulcoetzee Thank you for always staying with us. We appreciate your support and loyalty. I am really sorry though that you haven't enjoyed your meals in our restaurant. Our Chef requested to personally meet with you when you return to chat about your experiences and also areas for improvement. Your positive feedback about our staff has been shared with...

Reviewed 28 February 2017

We had a very pleasant stay at Protea Hotel Tygervalley. The STAFF were amazing and prompt with every request. Wi-Fi dropped often and bed were not the most comfortable but everything else made up - especially the amazing view. Tahnk you TEAM - keep it up!

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Helpful?
Thank Nicole C
Anso V, Owner at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Good day Nicole C. Thank you very much for the positive feedback regarding your recent stay. I will be sure to share your feedback regarding the amazing service from our STAFF. We have sent our TEAM to the room to inspect the quality of the bed and assure you that it will be 100% comfortable on your next stay with...

Newport News, Virginia
Reviewed 26 February 2017

This was a nice place but there is nothing special about it. The staff was friendly and there was nothing wrong with it but you might look elsewhere if you just need a place to stay for the night after a long flight (or flights) into Cape Town.

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Helpful?
Thank mckimw
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear mckimw I am sorry you didn't have a special stay with us. Our team not only provides friendly service, but strive to provide a special stay to all guests. I hope when you return you will have an opportunity to enjoy a cocktail whist watching the sunset behind Table Mountain, enjoy our beautiful blue swimming pool or even go...

Johannesburg, South Africa
Reviewed 26 February 2017 via mobile

I have never seen such friendly and accommodating staff. They welcomed us really warmly and were super efficient. The rooms were comfortable and clean and reasonably spaced. Good value for money. Breakfast was really good and they catered for our special halal option. The staff had no issue to keep bringing us water since it was really hot in Cape...

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Helpful?
Thank Aisha W
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dera Aisha W Thank you very much for your kind comments regarding the Staff service and breakfast. We always strive to go the extra mile for our GUEST's by having several meal options available. I am glad to hear that you were supplied with an ample amount of water during your stay. No rain meant that you could enjoy the...

Johannesburg, South Africa
Reviewed 14 February 2017 via mobile

The staff made us feel welcome and at home, this was our first stay there, not our last. Rates were reasonable and facilities are standard average, ideal for our purpose. Food was good throughout our short stay. Excellent views of the city from its elevated position. Aircraft coming in to land as seen from our windows was quite pleasant, albeit...

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Helpful?
Thank Bryan J
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear Bryan J. We are glad to hear that this will not be your last stay with us. I will be sure to share your feedback regarding the food with the rest of the TEAM in the Kitchen and Restaurant. Have a lovely day further. we hope to welcome you back to the Protea Hotel by Marriott Tyger Valley in...

Cape Town, South Africa
Reviewed 10 February 2017 via mobile

Firstly, booking was frustrating. Calling the call centre I as the customer was told to call around to see who can accommodate me. Upon calling again Lindsay was inconsiderate and disprectful. Gillian eventually assisted me after back and forth about where they would actually accept the voucher. Booked Durbanville after trying Franschoek only to be booked at Tygervalley. Upon arrival...

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Helpful?
Thank LanaJackson29
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear LanaJackson29. Please accept my sincere apologies for any disappointment you experienced as a result of poor communication. This level of service is certainly not what we at Protea Hotel Tyger Valley are so proud to offer. We confirm therefore that your comments have been addressed and action has been taken to rectify the problem areas. We have spoken to...

Reviewed 2 February 2017 via mobile

Spend a week at the hotel. The room was spacious and well maintained. Modern bathroom. Very clean and comfortable. The staff were extremely helpful and friendly. Reception staff were very accommodating. Lovely, relaxing pool area. I will definately be staying at the hotel again.

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Helpful?
Thank Aamina M
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear Aamina M, I am delighted to hear that the STAFF were so friendly and efficient. Your commendations of the Reception STAFF in particular are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job! We look forward to your next stay and to welcome you back to the Protea Hotel...

Calvinia, South Africa
Reviewed 16 January 2017 via mobile

Beautiful view of Cape Flats. Excellent watching the planes land at the airport and Table mountain watching over land and sea. Very clean rooms and excellent service. Swimmimg pool, dining area and bar makes this the ideal accomodation

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Helpful?
Thank HeinrichdeWet
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear HeinrichdeWet Protea Hotel by Marriott Cape Town Tyger Valley does boast the best view of the "Valley of Lights". Cape Town is beautiful day and night - I am glad you had an opportunity to enjoy this view. Thank you for staying with us! See you soon. Kind regards, Anso V General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Protea Hotel by Marriott Cape Town Tyger Valley is now a full service 3 star Cape Town hotel overlooking scenic views of Table Mountain and offers unrivalled convenience and value for money. As a budget hotel in Cape Town the Protea Hotel Tyger Valley is strategically located near the airport and CBD and is tailor-made for the executive traveller. All rooms have individually controlled air-conditioning, tea/coffee making facilities, 32" flat screen TVs with DVD players in all rooms and en-suite bathrooms. The hotel's new a la carte restaurant, Point of View, caters for breakfast and dinner, whilst the exclusive residents' bar and lounge is ideal for informal meetings or sundowners. Secure, individual parking bays are strategically located outside each room. Off the restaurant, situated in the park-like surrounds, is the hotel's swimming pool and sundeck. Various other sporting activities are available nearby, including golf only a few minutes away. A cozy lounge facility off the reception area offers comfortable seating and a fireplace. For the Corporate traveller, the 3 star hotel in Cape Town offers a small business centre with internet and word processing facilities. Tyger Valley Shopping Centre and Willowbridge Mall is only 5 km away from the Protea Hotel Tygervalley. Within a 5 km radius, there are more than 30 restaurants to choose from. There is a Virgin Active Gym 5 km away. Shuttle services can be arranged to all destinations at a cost to the guest. For the adventure seeker, the hotel is only 8 km from Ratanga Junction. ... more   less 

Additional Information about Protea Hotel by Marriott Cape Town Tyger Valley

Address: 278 Hendrik Verwoerd Drive | Jip de Jager off-ramp, ext 20, Welgemoed 7530, South Africa (Formerly Protea Hotel Tygervalley)
Region: South Africa > Western Cape > Cape Town > Welgemoed
Price Range: $90 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Cape Town Tyger Valley 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Tyger Valley Hotel
Protea Hotel Tyger Valley
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Cape Town Tyger Valley staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Cape Town Tyger Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book well in advance, Rooms away from highway. Upstairs rooms better view. We were too late for upstairs room. Cape Town less busy off-peak.”
garikac2017, 6 Jan 2017 | Read review
“if you want luxury, excellent customer service all at a afforable price - stay here...”
KazSlater, 16 Nov 2016 | Read review
“Book a room closer to reception for less road noise”
TessTalk, 8 Aug 2016 | Read review
“Try and get a room higher up away from the highway”
LouisBerg, 5 Jul 2016 | Read review
“Choose a room in the first building closest to the Reception area.”
Shanty762, 17 May 2016 | Read review
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