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Protea Hotel by Marriott Cape Town Tyger Valley

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Protea Hotel by Marriott Cape Town Tyger Valley
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96 Reviews from our TripAdvisor Community

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Showing 90: English reviews
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Johannesburg, South Africa
Reviewed yesterday NEWvia mobile

I have never seen such friendly and accommodating staff. They welcomed us really warmly and were super efficient. The rooms were comfortable and clean and reasonably spaced. Good value for money. Breakfast was really good and they catered for our special halal option. The staff had no issue to keep bringing us water since it was really hot in Cape...

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Helpful?
Thank Aisha W
Johannesburg, South Africa
Reviewed 1 week ago via mobile

The staff made us feel welcome and at home, this was our first stay there, not our last. Rates were reasonable and facilities are standard average, ideal for our purpose. Food was good throughout our short stay. Excellent views of the city from its elevated position. Aircraft coming in to land as seen from our windows was quite pleasant, albeit...

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Helpful?
Thank Bryan J
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear Bryan J. We are glad to hear that this will not be your last stay with us. I will be sure to share your feedback regarding the food with the rest of the TEAM in the Kitchen and Restaurant. Have a lovely day further. we hope to welcome you back to the Protea Hotel by Marriott Tyger Valley in...

Cape Town, South Africa
Reviewed 2 weeks ago via mobile

Firstly, booking was frustrating. Calling the call centre I as the customer was told to call around to see who can accommodate me. Upon calling again Lindsay was inconsiderate and disprectful. Gillian eventually assisted me after back and forth about where they would actually accept the voucher. Booked Durbanville after trying Franschoek only to be booked at Tygervalley. Upon arrival...

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Helpful?
Thank LanaJackson29
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear LanaJackson29. Please accept my sincere apologies for any disappointment you experienced as a result of poor communication. This level of service is certainly not what we at Protea Hotel Tyger Valley are so proud to offer. We confirm therefore that your comments have been addressed and action has been taken to rectify the problem areas. We have spoken to...

Reviewed 3 weeks ago via mobile

Spend a week at the hotel. The room was spacious and well maintained. Modern bathroom. Very clean and comfortable. The staff were extremely helpful and friendly. Reception staff were very accommodating. Lovely, relaxing pool area. I will definately be staying at the hotel again.

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Helpful?
Thank Aamina M
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear Aamina M, I am delighted to hear that the STAFF were so friendly and efficient. Your commendations of the Reception STAFF in particular are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job! We look forward to your next stay and to welcome you back to the Protea Hotel...

Calvinia, South Africa
Reviewed 16 January 2017 via mobile

Beautiful view of Cape Flats. Excellent watching the planes land at the airport and Table mountain watching over land and sea. Very clean rooms and excellent service. Swimmimg pool, dining area and bar makes this the ideal accomodation

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Helpful?
Thank HeinrichdeWet
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear HeinrichdeWet Protea Hotel by Marriott Cape Town Tyger Valley does boast the best view of the "Valley of Lights". Cape Town is beautiful day and night - I am glad you had an opportunity to enjoy this view. Thank you for staying with us! See you soon. Kind regards, Anso V General Manager

Reviewed 15 January 2017 via mobile

This hotel is clean and modern. A/C good, room service food is great, nice big beds and DSTV available. Only con is not close to sea but rather the highway. But centrally located. Ask to stay away from road...

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Helpful?
Thank catbarker
Anso V, Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Good day Catbarker. I am delighted to hear that you enjoyed the Room service food during your recent stay. I will be sure to pass the message to our TEAM in the Kitchen. We may not be close to the sea, but we are situated in the "Valley of Lights" It was our pleasure to accommodate you, and your interest...

Centurion, South Africa
Reviewed 6 January 2017

We were quite satisfied with the room (although we were too late for an upstairs room!), service was supportive, food was wholesome, and smart facilities. Relaxed and cozy hotel close to N1 Highway and yet very peaceful, neat, pretty and well maintained. Value for money budget stay. They make you feel at home. Reception are sweet & charming. Gorgeous Table...

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Helpful?
Thank garikac2017
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear garikac2017w Thank you for returning to Protea Hotel by Marriott Cape Town Tyger Valley. It was a pleasure accommodating you after 9 years! I appreciate the compliments regarding our service, food and rooms. Your constructive feedback regarding room service was shared with the team and will be improved on. We hope to see you soon again. Kind regards Anso...

Johannesburg, South Africa
Reviewed 5 January 2017 via mobile

A business partner and I stayed for one night to attend a meeting the following day. Check in was efficient. Staff was helpful. The rooms were well resourced, albeit, not well decorated. The rooms were clean. Breakfast was nice with a wide selection. My colleague and I, however, had our breakfast disturbed/interrupted when an unwanted item appeared underneath his fried...

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Helpful?
Thank Dezign99
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear Dezign99 Thank you for the review and your positive feedback. I had an opportunity to speak with your business partner and hope to meet you when you stay with us again. We hope to welcome you back soon when you next travel to Cape Town. Regards, Anso V General Manager

Reviewed 22 December 2016 via mobile

Super hotel combined with great service. Good views. Food is fresh and plentiful. Breakfast staff could be more attentive especially the cook. Wifi is really good fast and coverage excellent. Rooms basic but clean. Maybe consider basket of goods or food for regular or corporate customers. ?

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Helpful?
Thank Sunil Hanim J
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear Mr s Jain Your feedback is much appreciated! It was a pleasure hosting you and your colleagues at the end of 2016 and hope to welcome you back early this year. Regards, Anso V

PRETORIA
Reviewed 21 December 2016 via mobile

The view of Cape Town from the hotel at night is just too magnificent.. They have microwave and fridge in the rooms, that just leveled me.. I would come back if I get another chance Stuff is friendly and helpful

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Helpful?
Thank nervelicker
Anso V, General Manager at Protea Hotel by Marriott Cape Town Tyger Valley, responded to this review

Dear nervelicker You are absolutely correct that the view is magnificent! I am delighted that you enjoyed the room facilities, view and service from the staff. Hopefully you had an opportunity to enjoy a cocktail on the deck? We look forward to your next stay. Remember to request the Deluxe Rooms as these are equipped with the microwaves and fridges....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Protea Hotel by Marriott Cape Town Tyger Valley is now a full service 3 star Cape Town hotel overlooking scenic views of Table Mountain and offers unrivalled convenience and value for money. As a budget hotel in Cape Town the Protea Hotel Tyger Valley is strategically located near the airport and CBD and is tailor-made for the executive traveller. All rooms have individually controlled air-conditioning, tea/coffee making facilities, 32" flat screen TVs with DVD players in all rooms and en-suite bathrooms. The hotel's new a la carte restaurant, Point of View, caters for breakfast and dinner, whilst the exclusive residents' bar and lounge is ideal for informal meetings or sundowners. Secure, individual parking bays are strategically located outside each room. Off the restaurant, situated in the park-like surrounds, is the hotel's swimming pool and sundeck. Various other sporting activities are available nearby, including golf only a few minutes away. A cozy lounge facility off the reception area offers comfortable seating and a fireplace. For the Corporate traveller, the 3 star hotel in Cape Town offers a small business centre with internet and word processing facilities. Tyger Valley Shopping Centre and Willowbridge Mall is only 5 km away from the Protea Hotel Tygervalley. Within a 5 km radius, there are more than 30 restaurants to choose from. There is a Virgin Active Gym 5 km away. Shuttle services can be arranged to all destinations at a cost to the guest. For the adventure seeker, the hotel is only 8 km from Ratanga Junction. ... more   less 

Additional Information about Protea Hotel by Marriott Cape Town Tyger Valley

Address: 278 Hendrik Verwoerd Drive | Jip de Jager off-ramp, ext 20, Welgemoed 7530, South Africa (Formerly Protea Hotel Tygervalley)
Region: South Africa > Western Cape > Cape Town > Welgemoed
Price Range: $86 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Cape Town Tyger Valley 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Tyger Valley Hotel
Protea Hotel Tyger Valley
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Cape Town Tyger Valley staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Cape Town Tyger Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book well in advance, Rooms away from highway. Upstairs rooms better view. We were too late for upstairs room. Cape Town less busy off-peak.”
 of 5 bubbles garikac2017, 6 Jan 2017 | Read review
“if you want luxury, excellent customer service all at a afforable price - stay here...”
 of 5 bubbles KazSlater, 16 Nov 2016 | Read review
“Book a room closer to reception for less road noise”
 of 5 bubbles TessTalk, 8 Aug 2016 | Read review
“Try and get a room higher up away from the highway”
 of 5 bubbles LouisBerg, 5 Jul 2016 | Read review
“Choose a room in the first building closest to the Reception area.”
 of 5 bubbles Shanty762, 17 May 2016 | Read review
5 of 5