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Sante Hotel & Spa

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Sante Hotel & Spa
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188 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Cape Town, South Africa
Reviewed 19 October 2015

Second and last time at Sante Hotel and Spa! We were offered a free night after a shocking visit to the hotel in July and yet again the hotel was a disappointment! Back in July we were put in a room which clearly wasn't being prepared for any visitors. OUR COMPLAINTS IN JULY: 1. No porter to carry our bags...

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Helpful?
Thank Liezl709
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for your honest review following your stay with us. We do acknowledge the points you have raised and we assure you that we are investigating the matter. We do apologise for any inconvenience you may have experienced. Warm Regards Staff and Management Sante Hotel and Spa

Johannesburg, South Africa
Reviewed 15 October 2015 via mobile

My Goodness!! The Hotel is Very Beautiful In a Very Quiet And peaceful area. Staff is very helpful and the rooms are just out of this world. If you ever find your self needing a vacation I would suggest you make your booking with Sante Hotel and Spa. Situated 60kms out of Capetown !checking out is a problem because you...

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1Thank Mohwiti
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Mowiti What a lovely review! Thank you for your kind words and compliments. We are absolutely glad that you had a great time and thank you for your lovely photos-much appreciated! Please come through again soon. Warm Regards Staff and Management Sante Hotel and Spa

Vereeniging, South Africa
Reviewed 13 October 2015

I had the privilege to stay at this hotel over the past weekend. It was all smiles from start to finish! The General Manager, Andre, is a such a friendly and helpful person. He was there every morning to greet us at breakfast and he made sure that we were always well taken care of! The room was absolutely luxurious...

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1Thank LibbyHX3
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Libby Thank you for your gracious review following your stay with us. Your kind words and compliments are deeply appreciated. We hope to see you again soon. Warm Regards Staff and Management Sante Hotel and Spa

Cape Town Central, South Africa
Reviewed 23 August 2015 via mobile

What a disappointment! Booked a package for a special event and expected private personal treatment. Warm reception and beautiful robes booked in your size before the treatment. Then the suprise. More than 20 ladies undress for the occassion side by side in a tiny dressing room with one toilet sharing lockers for the day. The toilets at the pool out...

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Helpful?
Thank Stel_Swart
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for your detailed account following your time with us. The points you have raised are taken very seriously and we assure you that we will see to it immediately. We do apologise for any inconvenience you may have experienced. We do hope that we will see you again soon. Warm Regards Staff and Management Sante Hotel...

Durbanville, South Africa
Reviewed 18 August 2015

The Bakwena Spa franchise took over at Sante Wellness Spa about a year ago. By chance we stumbled onto their fantastic half day special for the month of August (Women's month). Morning or Afternoon sessions are offered... we opted for the Afternoon session 12H00 - 16H00. The special of R650 per person included a full lunch with drinks, a 1hour...

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3Thank Mari B
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Mari Thank you for your lovely review following your time with us. Sounds like you had a blast! We look forward to your next visit! Warm Regards Staff and Management Sante Hotel and Spa

Reviewed 17 August 2015 via mobile

We had a spa day at Santé and we were greeted with a smile! We had the loveliest massages and could enjoy the jacuzzi, pool, sauna and steam room. Our couples massage was 5 star quality, the pressure was just as we had requested. We also tried their foot treatment where fish nibble your feet, what a strange and wonderful...

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1Thank 438joannef
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Joanne Thank you for such a wonderful review. You have seriously made our day! Thank you for the stunning pictures! We look forward to your next visit Warm Regards Staff and Management Sante Hotel and Spa

Pretoria, Gauteng, South Africa
Reviewed 8 August 2015

Stayed there for 2 nights in July. Very spacious and comfortable room. Clearly an establishment aimed at the more affluent market. However, no warm water for 2 days in the middle of winter, leaking roof in the room and no WIFI although it is advertised as fully serviced WIFI. No initiative or any real attempt from manager or staff to...

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1Thank Eben G
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Eben Thank you for your honest review following your time with us. We appreciate your review and we also acknowledge the points you have raised. We take the matter very seriously and we are currently looking into the matter. We would like to extend our apologies for any inconvenience you may have experienced. We do hope that you will...

Cape Town, Western Cape, South Africa
Reviewed 6 August 2015

Didn't stay at the hotel, but went to the spa for a ladies day out. HEAVEN! The therapists were amazing. Every single treatment was relaxing and wonderful. The breakfast and lunch and drinks were amazing. The whole day was just incredible!

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Thank Tsholo M
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Tsholo Thank you for your short and absolutely sweet review following your time with us. We truly appreciate your kind words and compliments and we hope that your next visit is soon! Warm Regards Staff and Management Sante Hotel and Spa

Cape Town Central, South Africa
Reviewed 20 July 2015

WoW!!! The food was divine. I tasted something special in the salad and complemented Chef Eddie - his secret ingredient made a use difference. What a nice way to treat yourself on a Saturday. I will defnitely do it again! Keep it up.

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1Thank SJC0104
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for your short and sweet review following your time with us. We are truly grateful for your kind words and compliments we will definitely pass your comments to the Chef Eddie and his team! We look forward to your next visit. Warm Regards Staff and Management Sante Hotel and Spa

Cape Town, South Africa
Reviewed 17 July 2015

A few weeks ago, my friend and I celebrated our birthdays here, through a voucher from The Entertainer. We had THE most amazing time. Everything was perfect, we did not have to do anything, we were so looked after and treated! The food was sooo good, the endless drinks were nice, and the massages were so amazing. I am so...

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2Thank Tammydb7
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dearest Tammy Thank you for taking the time to review your time with us. We wish you and your friend a very happy belated Birthday and we are so glad that you had the chance to celebrate your special day with us. We hope to see you again soon! Warm Regards Staff and Management Sante Hotel and Spa

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Flanked by the majestic Simonsberg Mountains in the picturesque Franschhoek Valley, Santé Hotel, Resort & Spa is situated on a working wine estate. Only 40 minutes from Cape Town International airport, Santé has it all - a luxurious hotel, outstanding conference facilities and an award-winning Spa & Wellness centre. The hotel’s fine dining restaurant serves gourmet meals with international flair and inspired by local delicacies - many sourced from its own organic gardens. The rooms are stylish and luxurious, with marble finishes, deluxe bathrooms and offer sweeping views of the mountains, lakeshore and vineyards. Three types of accommodation are available: Manor rooms – in the main hotel, Spa suites, and the Villas. Santé means ‘health’ and this simple message is carried through every aspect of the guest experience - from the décor of the luxurious and spacious rooms, through to the rejuvenating spa treatments and the thoughtful attention to detail. ... more   less 

Additional Information about Sante Hotel & Spa

Address: La Bella Vita Wine Estate | Simonsvlei Road, Paarl 7646, South Africa (Formerly Sante Winelands Resort)
Region: South Africa > Western Cape > Paarl
Price Range: $285 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sante Hotel & Spa 4*
Number of rooms: 61
Reservation Options:
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Also Known As:
Sante Hotel, Resort And Spa
Sante Hotel Paarl
Sante Winelands Hotel
Hotel Style:
#5 Luxury Hotel in Paarl
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Questions & Answers

Questions? Get answers from Sante Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick another hotel!”
  • Damp or oily patches on the walls of our room!
ScouseMad, 31 Mar 2017 | Read review
“not appropriate if you need WIFI”
KalikaS, 3 Mar 2017 | Read review
“Ask for room overlooking pool as opposed to courtyard.”
ej130, 18 Dec 2016 | Read review
“Outside suites would be quieter but you have much more bird life.”
78sylviaw, 12 Sep 2016 | Read review
“North and East facing rooms overlook a lake with the mountains reflecting over it”
MCS1979, 1 Aug 2016 | Read review
5 of 5