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Sante Hotel & Spa

14/05/2017 15/05/2017
1 room 2 adults 0 children
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Sante Hotel & Spa
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188 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Reviewed 21 December 2015 via mobile

We rented one of the self-catering villas for 4 nights. On the plus side, it is very spacious with lovely views. Furnishings-wise not as luxurious as I would have expected for the price, but I could live with that. However, the villa needed a proper clean. Lots of dust and cobwebs in nooks and corners, floors and doors were dusty,...

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Helpful?
Thank Tanya E
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Tanya Thank you for taking the time to review your stay with us. We thank you for your compliments and agree that the views are absolutely stunning! We also acknowledge the points you have raised and will see to them immediately. Please visit us again soon. All the very best for 2016. Warm Regards Staff and Management Sante Hotel...

Reviewed 13 December 2015 via mobile

The self catering rooms are nice especially the bathrooms. Clean white linen provided on the beds. Improvements could be made in the lounge and dining area as the furniture is quite old and worn out. The place is very spacious. The pools need to be maintained as they are not as blue as shown in the pictures. The food was...

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2Thank Rumbi H
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Rumbi Thank you for your review following your stay with us. We thank you for all your kind words and compliments and we will make sure that the next time you visit us, the pool will be bluer than the sky! All the very best for 2016. Warm Regards Staff and Management Sante Hotel and Spa

Simon's Town, South Africa
Reviewed 11 December 2015 via mobile

Needed a bit of escape from the city hustle and bustle and Santa Hotel offered the much needed r&r.upon arrival we were immediately upgraded to a Manor Suite which we were very thankful for considering we two small kiddies..Loved the fourposter type bath in the room.Our room had a balcony which gave us a stunning view overlooking the pool and...

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2Thank farzanalarney
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Farzana Thank you kindly for your very delightful review! We are really appreciative of your compliments and your kind words and we are really glad that you and your loved ones has a great time too. Please do visit us again soon. All the very best for 2016. Warm Regards Staff and Management Sante Hotel and Spa

Cape Town Central, South Africa
Reviewed 8 December 2015

I was recently "treated" to the bakwena day spa as a birthday gift. The experience was horribly lacking, since the best treatment we received during the day can only be described as fair. There is a general lack of motivation and enthusiasm by staff, it is truly terrible to be made to feel as if you are a inconvenience, which...

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Helpful?
Thank Anin25
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear guest Thank you for your honest review following your time with us. We would like to sincerely apologise for any inconvenience you may have experienced. We will look into the matters immediately. We do hope that you will afford us the chance to win back your most valued business. “Demotivated staff” 2 of 5 starsReviewed 2 days ago NEW...

Pretoria, South Africa
Reviewed 5 December 2015

We recently hosted an International Conference at the Sante Hotel - late November 2015. As understood, there has been some complaints about the Hotel, but a new Management team is in place to restore Sante to its former glory. The result: A fantastic conference! Andre & his team went out of their way to accommodate our group. The overall service...

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2Thank kobie665
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Kobie Thank you for your review following your time with us. We appreciate all the kind words and hope that you will return soon for your next visit. Warm Regards Staff and Management Sante Hotel and Spa

Brugg, Switzerland
Reviewed 3 December 2015

If you want to know how a once heavenly place can be run down - this is it. The photos on the website do not show todays situation. Lack of maintanence everywhere, plenty of bird droppings all over. Each house contains four rooms.The room itself was hudge, the furnishing elegant and tasteful, the two queen beds comfy. The bathroom also...

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Helpful?
Thank kookie7
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to review your stay with us. We appreciate your response and we also acknowledge the important points you have brought to our attention. Thank you for alerting us to this and we assure you that we will launch a thorough investigation into the matters at hand. We would like to apologise for...

Wellington, Western Cape, South Africa
Reviewed 18 November 2015

This is group spa at it's best. People are herded into group treatment areas where the end of therapy is signalled with a drum beat. The program is pre-planned and you dare not decide to take a swim in between treatments. Follow the schedule is the name of the game. This might be nice for some, but not a personal...

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1Thank Sandra B
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Sandra Thank you for your review following your time at Sante. Your kind words are appreciated and the points you have raised have been noted. Thank you once again and we hope to see you soon. Warm Regards Staff and Management Sante Hotel and Spa

Reviewed 10 November 2015

We arrived at Sante Spa and we shown to a room that was not in line with the requirements I had specified when I booked. The staff attitude was very lax and no one offered to help with our baggage. The final room however was amazing and made up for the poor service. Breakfast the next morning was one of...

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Thank 23jeremyd
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Jeremy Thank you for taking the time to review your stay. We appreciate your kind words and also acknowledge the points you have raised. We will investigate the matter immediately. Thank you once again and we hope to see you soon. Warm Regards Staff and Management Sante Hotel and Spa

Cape Town, South Africa
Reviewed 5 November 2015

I was super tired at the end of the day, but it was an awesome tiredness. Had the most tranquil day/experience of my life which I will never forget. It was a first for me to spoil myself with a full spa day treatment, and believe you me, I am taking my family back there. I am definitely going back....

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1Thank judster7129
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for your most kind review following your time with us. We are absolutely glad that you enjoyed the therapies and that you left feeling relaxed! Please visit us again soon. Warm Regards Staff and Management Sante Hotel and Spa

Cape Town, South Africa
Reviewed 29 October 2015

I stayed in the hotel a few times and used SPA numerous times too. The place is gorgeous. The hotel restaurant is ok, the breakfast served- below average. The last time I tried to book the villa. I struggled to contact the hotel via phone. Then there was poor email communication with some difficulties in trying to get extra info...

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Helpful?
Thank AnastaciaJetsetter
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Anastasia Thank you for your review following your stay with us. We thank you for your compliments and we also acknowledge the points you have raised. We will be looking into these matters promptly. We do hope that we will see you again soon. Warm Regards Staff and Management Sante Hotel and Spa

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Flanked by the majestic Simonsberg Mountains in the picturesque Franschhoek Valley, Santé Hotel, Resort & Spa is situated on a working wine estate. Only 40 minutes from Cape Town International airport, Santé has it all - a luxurious hotel, outstanding conference facilities and an award-winning Spa & Wellness centre. The hotel’s fine dining restaurant serves gourmet meals with international flair and inspired by local delicacies - many sourced from its own organic gardens. The rooms are stylish and luxurious, with marble finishes, deluxe bathrooms and offer sweeping views of the mountains, lakeshore and vineyards. Three types of accommodation are available: Manor rooms – in the main hotel, Spa suites, and the Villas. Santé means ‘health’ and this simple message is carried through every aspect of the guest experience - from the décor of the luxurious and spacious rooms, through to the rejuvenating spa treatments and the thoughtful attention to detail. ... more   less 

Additional Information about Sante Hotel & Spa

Address: La Bella Vita Wine Estate | Simonsvlei Road, Paarl 7646, South Africa (Formerly Sante Winelands Resort)
Region: South Africa > Western Cape > Paarl
Price Range: $286 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sante Hotel & Spa 4*
Number of rooms: 61
Reservation Options:
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Also Known As:
Sante Hotel, Resort And Spa
Sante Hotel Paarl
Sante Winelands Hotel
Hotel Style:
#5 Luxury Hotel in Paarl
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Questions & Answers

Questions? Get answers from Sante Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick another hotel!”
  • Damp or oily patches on the walls of our room!
ScouseMad, 31 Mar 2017 | Read review
“not appropriate if you need WIFI”
KalikaS, 3 Mar 2017 | Read review
“Ask for room overlooking pool as opposed to courtyard.”
ej130, 18 Dec 2016 | Read review
“Outside suites would be quieter but you have much more bird life.”
78sylviaw, 12 Sep 2016 | Read review
“North and East facing rooms overlook a lake with the mountains reflecting over it”
MCS1979, 1 Aug 2016 | Read review
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