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Grande Roche Hotel

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#2 of 14 Hotels in Paarl
Certificate of Excellence
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436 Reviews from our TripAdvisor Community

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Showing 307: English reviews
London, United Kingdom
Reviewed 23 October 2015

A confirmed booking via booking.com was denied by Grande Roche. No assistance whatsoever was offered to find alternative accommodation. Unprofessional, an unexpected lack of service from a 4 star hotel that looks nice but clearly got lost in 1 star behaviour. Owner / management doesn't seem to care - and will probably blame this on his staff which is unfair...

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Helpful?
1Thank volkert754
Reviewed 20 October 2015 via mobile

If you love wine, outstanding food and a sense of very higher standard luxury this is the hotel for you to stay at. The stuff was always helpful we never waited longer than 10 mins after we had called the reception for anything to be dropped off at our suit. The breakfast and its variety was outstanding. Don't forget to...

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Helpful?
Thank Yannick H
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review

Dear Yannick H, My team and I were delighted to read your review of the Grande Roche Hotel. It is our passion that our guests leave the Winelands with happy memories. We do hope that we get to welcome you back again in the near future. Kind regards Anja Bosken

London, United Kingdom
Reviewed 20 October 2015 via mobile

My wife and I escaped Angola for a long weekend and came here. We had not been to the Cape in 19 years and wondered how it might have changed. Almost all for the better was our conclusion, not least based on the excellent, multicultural staff who looked after our every need perfectly. The hotel gardens were immaculate and the...

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Helpful?
Thank A F
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review

Dear A F, My team and I were delighted to read your review of The Grande Roche Hotel. We are so pleased that you and your wife enjoyed your long weekend escape to the Winelands. May we welcome you back again in the in the near future. Kind Regards Anja Bosken

Nashville, Tennessee
Reviewed 19 October 2015

This is a superb property staffed by excellent personnel serving wonderful food in a vineyard setting. We had a two level room (Malabar) with a log burning fire to take the chill off the air. We could not have been happier with our stay in the Grand Roche.

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Helpful?
Thank hughmg2015
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review

Dear hughmg2015 My Team and I were delighted to read your review of the Grande Roche Hotel. We also have pride in our staff and we are so pleased of your compliment to them. May we welcome you back to the Winelands again in the future. Kind Regards Anja Bosken

Reviewed 17 October 2015

We were a family of 6 adults celebrating my birthday with a 1 night stay at Grande Roche. The experience was superb from all staff members from the moment we arrived . We were met in the parking lot and offered a glass of sparkling wine to be enjoyed in the glorious sunshine on the patio of the hotel overlooking...

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Helpful?
Thank Speys1de
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review

Dear Speys1de, My team and I would like to thank you for your very kind review. We are so pleased that you enjoyed the full experience from your arrival to your reluctant departure. May it not be another year until you return to us. We do hope that we get to welcome you back again real soon. Kind Regards Anja...

Cape Town Central, South Africa
Reviewed 4 October 2015

I recently took a friend to the Grande Roche hotel for his birthday. We stayed in the lovely Laetitia accommodation - it has its own sitting room and patio with a lovely view. Our dining experience in the hotel's Bosman's restaurant was made extra special with rose petals on the table and professional and friendly attention by Monsieur Jacques and...

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Helpful?
Thank Carin S
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review

Dear Carin, My team and I were so delighted to read that you and your friend enjoyed your Grande Roche experience. I hope that your friend enjoyed his birthday celebration with us. We would also like to thank you for your feedback on the package you were on. Its nice to hear that the packages that we are putting out...

Reviewed 29 September 2015

From the moment we arrived (we were met in the parking area and greeted by name!) until our departure, it was simply perfect: the attentive staff (EVERYONE!) made us feel like they were genuinely interested in us and actually cared about our well-being. The setting was perfect, the accommodation wonderful, the food delicious and the attention to detail unquestionable.

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Helpful?
Thank Edden K
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review

Dear Edden K, I was delighted to have read your review of the Grande Roche Hotel and Bosman's Restaurant. Thank you for taking the time to advise us of your experience. I have shared your review with our team and they are looking forward to welcoming you back again in the near future. Kind regards Anja Bosken

Essex, United Kingdom
Reviewed 29 September 2015

My wife and I have visited the restaurant on several occasions and have always enjoyed the wonderful service, food and wine. If you want the experience at a lesser cost try the "taster" options and you can appreciate a sample of the range of dishes that are available. Our mouths water just discussing the Grande Roche.

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1Thank travelswithken
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review

Dear Ken, We were so delighted to read your review of The Grande Roche Hotel. It is considered a compliment when our guests return to us over and over again. We look forward to welcoming you back again, hopefully in the not so distant future. Kind Regards Anja Bosken

Durban, South Africa
Reviewed 16 September 2015 via mobile

This was really a very pleasant stay. The rooms looked new and very spacious. The bathrooms were very clean. We had a very comfortable nights sleep. The hot breakfast served was very good and the cold breakfast buffet had a great choice of fruit pastries and cheeses. The best was the service from the staff, friendly and efficient.

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Helpful?
1Thank Sotiri S
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review

Dear Sotiri, My team and I were very delighted to read your wonderful review of the Grande Roche Hotel & of the Bosman's restaurant breakfast. It is very important to us that our guests leave here with happy memories and the will to return. We do hope we get to welcome you back again. Kind regards Anja Bosken

Cape Town Central, South Africa
Reviewed 14 September 2015

My Husband and I stayed here for one night. Many of our friends have stayed here over the years and their reports were all good. What we didn't think of taking into account was the fact that this was some 5-6 years back... While the staff, and their wonderful service, are fantastic; the actual hotel is now so tired. It...

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Helpful?
Thank Tanya M
AnjaBoskenGM, General Manager at Grande Roche Hotel, responded to this review

Dear Tanya, Thank you for taking the time to write a review on your experience at the Grande Roche Hotel. We appreciate your feedback. Kind regards, Anja Bosken General Manager Grande Roche Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to Grande Roche, celebrated international hotel, famous for its exquisite location in the heart of the beautiful Cape Winelands as well as for its luxurious, cosmopolitan accommodation, award-winning cuisine and matchless service and hospitality. The immaculately restored Cape Dutch homestead at Grande Roche dates back to the 18th century, and offers guests a variety of sumptuous accommodation which include 35 luxury suites. The Banqueting Venue with an open-air amphitheater sits on the upper slopes of the estates, in the midst of vineyards and plum orchards, with a backdrop of Paarl Rock. Whether it's an international conference, a board meeting, cutting-edge product launch or high-profile company summit, The Grande Roche will take care of your needs... we know it is the little details that matter. ... more   less 

Additional Information about Grande Roche Hotel

Address: Plantasie Street, Paarl 7646, South Africa
Region: South Africa > Western Cape > Paarl
Price Range: $276 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grande Roche Hotel 5*
Number of rooms: 35
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Paarl
#4 Romantic Hotel in Paarl
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Questions & Answers

Here's what travellers have asked, with answers from Grande Roche Hotel staff and other travellers.
3 questions
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Questions? Get answers from Grande Roche Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a view!”
 of 5 bubbles colinsZ4566QT, 1 Dec 2016 | Read review
“Ask about the old stable room with the second floor sun deck.”
 of 5 bubbles bytowntraveler, 8 Nov 2016 | Read review
“Dynasty has a beautiful view”
 of 5 bubbles nel_amanda, 10 Sep 2016 | Read review
“All rooms seem to have great views”
 of 5 bubbles blogberrytart, 5 Sep 2016 | Read review
“Rooms are spacious and very comfortable”
 of 5 bubbles dougrsa, 17 Aug 2016 | Read review
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