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Lagoon Beach Hotel & Spa

Agoda.comUSD 115*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 173*
USD 115*
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USD 173*
USD 116*
USD 173*
USD 116*
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Lagoon Beach Hotel & Spa
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1,342 Reviews from our TripAdvisor Community

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Showing 1,218: English reviews
Sweden
Reviewed 12 January 2017

Nice hotel, nice location, amazing view, it's highly recommended for a nice stay in Cape town. Clean and comfortble rooms with amazing view of ocean. Good breakfast, free parking, good room service, nice staff.

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Helpful?
Thank adelfahmideh
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear adelfahmideh, Thank you for your positive comments posted on Trip Advisor, we appreciate i very much. We look forward to welcoming you back to Lagoon Beach Hotel & Spa for another unforgettable experience. Kind regards, Maggie Lloyd

Lower Austria, Austria
Reviewed 9 January 2017

I love the great view from the Lagoon beach hotel. I like the Architecture, colors, the first impression. in Details you see that there is need to renew parts of the furniture. Service was very good. You get what you need. It was a good choise to at your hotel.

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Helpful?
Thank martinaf200
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear martinaf200, Thank you for your positive comments posted an we wish you everything of the best for 2017! We are so pleased you chose Lagoon Beach Hotel & Spa as your hotel of choice and we are glad that you had a great stay with us. We look forward to welcoming you back to the Mother City for another...

Gauteng, South Africa
Reviewed 9 January 2017

Great location but the basic need like cleanness having air conditioning working and have enough towels and not have to request it daily, and have to wait for the room to be really before check in was big disppioning. The rate I am paying for 4 night stay is not value for money.

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Helpful?
Thank kevinLi106
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear kevinLi106, Thank you for your comments posted on TripAdvisor, we appreciate it. We are constantly working on new ways of upgrading our service levels to our guests and we value your insightful input. Thank you for staying at Lagoon Beach Hotel & Spa and we look forward to welcoming you back for a new vacation where you would certainly...

Chester, United Kingdom
Reviewed 9 January 2017

Both myself and my wife visted Cape Town for the New Year celebrations and decided to stay at the Lagoon Beach. The whole trip was amazing which was down to the attention to service that the members of Lagoon Beach staff gave us. I would 100% recommend this hotel to anyone visiting Cape Town.

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1Thank petercl168
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear petercl168 (Mr & Mrs Cliffe), Thank you for the positive comments posted on TripAdvisor and we are so thrilled you had an amazing trip to Cape Town and Lagoon Beach Hotel. We look forward to welcoming you both back as our valued guests! Kind regards, Maggie Lloyd

Milnerton
Reviewed 8 January 2017

Stayed at this hotel for 4 nights after 11 nights at the kruger park We were looking for a relaxing stay and that is just what we had All staff were friendly and welcoming. The hotel itself is a very good standard, clean and modern It is our 5 year wedding anniversary which I mentioned en the booking, the hitel...

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2Thank amymM4520UW
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear amymM4520UW, Thank you for your lovely comments posted on TripAdvisor, we appreciate it immensely. We are so glad that you enjoyed your surprise for your anniversary and we are equally thrilled that your holiday was great in South Africa! We look forward to welcoming you back to our shores for some more magical memories. Kind regards, Maggie Lloyd

Abu Dhabi, United Arab Emirates
Reviewed 8 January 2017 via mobile

To summarise our stay ... we checked into this hotel for a family getaway with our 3 young kids. We regularly visit Cape Town however this was beyond disappointing for the price that we paid!!! Got to our room and the balcony drain was flooded with disgusting brown water, the kitchen sink was blocked, the carpet was wet, the bath...

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Helpful?
Thank cd_nel83
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear cd_nel83, Thank you very much for your valuable comments posted on TripAdvisor. Your review is taken under advisement and has been escalated to our Senior Management, HR, Housekeeping and Food & Beverage Departments for further development & training of the various aspects outlined by yourself. Again, thank you for your insightful review. We apologise for any inconvenience you may...

Pretoria, South Africa
Reviewed 6 January 2017

Beautiful apartment, fantastic location. Far from reception, no phone in room to call room service, room wasn't prepared properly upon arrival, terrible customer service, faulty electrical wiring, Wang Thai restaurant worst experience of our holiday.

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Helpful?
Thank chantellschmahl
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear chantellschmahl, Thank you for your comments posted and we are so sorry that you were not entirely satisfied with your stay with us. We have shared your valuable review with the various departments responsible for points outlined by yourself. We would love to see you back at Lagoon Beach Hotel & Spa and apologise for any inconvenience you may...

Milnerton
Reviewed 6 January 2017

The hotel lacked care and maintainace for the building itself and the rooms in which guests stayed in. We used one of the elevators to go to our floor, however the light wasn't working and we travelled up in the dark. Getting to my room, I noticed that the door hinge was broken and sometimes couldn't close properly, my shower...

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Helpful?
Thank alykhanh2017
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear alykhan2017, We thank you for your comments posted on TripAdvisor and apologise for any inconvenience you may have been caused during your stay with us. We have informed the various departments of your review and this will certainly assist us in further training and development, thank you. We look forward to welcoming you back to Lagoon Beach Hotel &...

Johannesburg, South Africa
Reviewed 5 January 2017

Reciption service was excellent. Stuffs were always very nice, friendly and resolve the problem. Very good location with amzing view of the beach and table mountain. My overall experience was nice, except I feel just a bit too expensive. I pay 4770 ZAR per night.

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Helpful?
Thank kew2017
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear kew2017, Thank you for taking the time in posting your valuable comments on Trip Advisor, we really appreciate it very much. We look forward to welcoming you back to Lagoon Beach Hotel & Spa! Kind regards, Maggie Lloyd

Wiesbaden, Germany
Reviewed 4 January 2017 via mobile

A hotel at a wonderful location along a beautiful beach. Breakfast is great with a lot of variety. Service is very welcoming and friendly helping with any wish. The rooms very clean and nicely designed. The food at the brasserie is good value for money and big portions.

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Helpful?
Thank Steven B
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Dear Steven B, Thank you very much for taking the time in posting your valuable comments on TripAdvisor. We look forward to welcoming you back to Lagoon Beach Hotel & Spa and trust you will have an even better experience with us. Kind regards, Maggie Lloyd

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Lagoon Beach Hotel offers unequalled vistas of Table Mountain and Atlantic Ocean. Immersed in an atmosphere of contemporary minimalist design and neutral tones, reflecting the natural surrounding environment. Decor is typical of a stylishly appointed modern city hotel. The hotel's 32 beach frontage deluxe suites offer a breathtakingly unique oceanside experience. Ten minutes from Cape Town's Waterfront, with direct access to the beach. Abalone Brassiere is a culinary delight to savour. ... more   less 

Additional Information about Lagoon Beach Hotel & Spa

Address: Lagoon Gate Drive, Lagoon Beach, Milnerton 8000, South Africa (Formerly Lagoon Beach Hotel & Apartments)
Region: South Africa > Western Cape > Cape Town > Milnerton
Price Range: $143 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lagoon Beach Hotel & Spa 4*
Number of rooms: 211
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Travelocity, Agoda, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Lagoon Beach Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lagoon Beach Hotel And Apartments
Lagoon Beach Milnerton
Lagoon Beach Hotel Apartments
Lagoon Beach Apartments
Lagoon Beach Hotel & Spa Cape Town/Milnerton
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Questions & Answers

Here's what travellers have asked, with answers from Lagoon Beach Hotel & Spa staff and other travellers.
14 questions
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Questions? Get answers from Lagoon Beach Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front”
kristam375, 10 Apr 2017 | Read review
“Room 255 is to the front and side of the hotel where cars enter the hotel.”
buffers2015, 6 Apr 2017 | Read review
“Ocean view”
Drashoktaneja, 1 Mar 2017 | Read review
“Get a room that is sea facing”
petergS2623DU, 16 Feb 2017 | Read review
“Great Hotel \ Quiet Beach However rooms are a little tired”
niven2017, 13 Feb 2017 | Read review
5 of 5
Agoda.com
USD 115* /night
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Hotwire.comUSD 116
Expedia.comUSD 116
AMOMAUSD 173
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Prices are for 1 room, 2 adults
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