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Conrad Pezula

Travellers' Choice award winner
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692 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 June 2016 via mobile

Our stay at Conrad cannot be described in any other words than excellent . The resort is spread across a huge area and has many options within to explore. There are activities for kids that makes it great for families. The F&B experience was outstanding and given that we were vegetarians speaks volumes about it. I would strongly recommend this... More 

Helpful?
Thank Travdiaries-BG
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Travdiaries-BG Thank you for your great review following your recent stay with us at Conrad Pezula. I am delighted that you had an overall excellent stay and that you were able to enjoy most, if not all, our facilities at the resort. Many thanks for your compliment regarding our F&B offerings, I will be sure to share you positive... More 

Level Contributor
87 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 June 2016

memorable. The ambiance, hotel room, quality, spacious, external facilities - all of superior standards. Pool facility - of temperature controlled - added advantage. Rooms are of top grade and very comfortable. Private beach is just not a miss. The transportation facility by the hotel is also of superior grade. Would certainly recommend and would definitely explore again at the same... More 

Helpful?
Thank Sejal D
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Sejal D Thank you for your lovely review following you recent stay with us. It was a pleasure having you with us and we are grateful for your feedback. I am proud that the service you and your family received was excellent and you that you were made to feel welcome and that you would recommend us to fellow... More 

Melbourne, Australia
Level Contributor
4 reviews
Reviewed 11 June 2016

We totally immersed ourselves in the luxury of this wonderful hotel. The bungalow was inviting, large and very clean. Our bathroom was beyond our expectations with a double shower and soaking tub, we both loved the king size bed with its wonderful linen. Be sure to check out the Hotel Library. We really enjoyed the open fire place in the... More 

Helpful?
Thank Bluesbelle65
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Bluesbelle65 It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. I am extremely proud that your overall experience with us was amazing and I will share your positive and encouraging comments with the team. It is only through your valued feedback that we can continuously improve. We trust that you... More 

Wokingham, United Kingdom
2 reviews
Reviewed 6 June 2016

Superb room with views over the lagoon, one of the most comfortable rooms I have ever stayed in, perhaps only beaten by the Conrad New York and Cavalieri Waldorf Astoria in Rome. But the sunset views at Pezula could not be beaten.

Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank walawton
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear walawton Thank you for your5 * review and for choosing to stay at Conrad Pezula. We appreciate the time you have take to share your feedback with us and am delighted to hear that you enjoyed your overall experience. The sunsets are truly magnificent here in Knysna. The team looks forward to welcoming you back for another wonderful stay.... More 

South Africa
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2016

This hotel is obviously for upper end of the budget, but what a beautiful place. The spa has a very good reputation and the gholf is, I hear , also good. Visited when a function was held, and all the staff were very good and professional. Food was excellent. Just a bit disappointed in the shuttle to town. This should... More 

Helpful?
Thank europeholidays
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear europeholidays Thank you for choosing to stay at Conrad Pezula and for your 5* review of our resort. I am delighted to read that you had a most enjoyable time with us. Thank you for bringing the shuttle service to our attention. I will have my team review this. We hope you visit us again soon. Best regards, Victor... More 

Level Contributor
2 reviews
Reviewed 6 June 2016 via mobile

Visited as a part of a group tour. The room that we stayed had no dead bolt and could be opened by any one from outside who had the key. The holes were there but the bolt was missing as if deliberately removed. Had to call the carpenter close to midnight to get it fixed. So much for 5 star... More 

Helpful?
Thank Mila C
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Mila C Thank you for the review. There is nothing more valuable than feedback from our highly regarded guests. Please aIlow me to apologise for your experience not meeting and exceeding your expectation. We are on a drive to invest even more in our team and they are all undergoing additional training. Please accept my apology for the service... More 

Level Contributor
4 reviews
4 hotel reviews
Reviewed 30 May 2016

As we walked in to the hotel lobby, we were greeted cordially, check in was quick and efficient. Our suit was walking distance from reception or else one can use buggy. As we reach the room, we see spectacular view. Since the hotel is far from center of town, Free shuttle service to town at regular interval. When it comes... More 

Helpful?
Thank ASHAKHATAU
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear ASHAKHATAU Thank you for taking the time to share your Conrad Pezula experience with us here on Trip Advisor. I am delighted to hear that you enjoyed the view from your suite at our picturesque resort. Please rest assured that we have noted your valuable feedback with regards to the service you received, which we will use to further... More 

1 review
Reviewed 28 May 2016 via mobile

On a business visit down to the southern cape coast, and stayed at the Pezula Conrad hotel. Great experience, from the room to service , from the restaurant to room service. Best of all, the staff. Friendly and always willing to serve. Well done!

Helpful?
Thank mikepK6114YK
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear mikepK6114YK Thank your for staying at Conrad Pezula and for such a lovely review. It is evident that the team members made an impression on you and made your stay so much more enjoyable. Thank you for letting us know. Reviews like yours are appreciated and in return we would like to mention that we appreciate you and all... More 

Port Elizabeth, South Africa
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 May 2016

We spent three nights there. The room was luxurious and had a stunning view of the town. We liked the fire-place in the room. The service was brilliant and the people very helpful. It is highly recommended to anyone.

Helpful?
1 Thank johanp843
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear johanp843 Thank you for posting your review following your recent stay here at Conrad Pezula. Thank you also for your wonderful comments regarding the service received and the helpfulness of our Team Members. I will be sure to share this with the team. I look forward to your return in the near future. Best regards, Victor Chalfoun General Manager More 

Ringwood, United Kingdom
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 May 2016 via mobile

We stayed in a junior suite near to the main hotel which was pleasantly decorated and a stunning view to town.We were able to have the fire lit each evening during our stay. We were booked on bed & breakfast basis and was disappointed to find out the main restaurant was closed during our stay and only opens weekends. We... More 

Helpful?
1 Thank Christina G
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Christina G Thank you for choosing to stay at Conrad Pezula and sharing feedback on Trip Advisor. I am delighted that you enjoyed your suite and the views across the lagoon. Please allow me to apologize for inconveniences you experienced. We are currently addressing each of the points as mentioned in your review. We do hope we have the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more   less 

Additional Information about Conrad Pezula

Address: Lagoon View Drive, Eastern Head | Pezula Estate, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $245 - $699 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Pezula 5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, HotelTravel.com, Expedia, Priceline, Hotels.com, Odigeo and Agoda so you can book your Conrad Pezula reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pezula Hotel Knysna
Hotel Style:
#1 Business Hotel in Knysna
#1 Spa Hotel in Knysna
#4 Family Hotel in Knysna
#6 Romantic Hotel in Knysna
#7 Luxury Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Pezula staff and other travellers.
4 questions
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Frisco, Texas
over a year ago
brooklyn,new york
over a year ago
Shanghai, China
over a year ago

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Questions? Get answers from Conrad Pezula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are all good I am sure - but asking for a sea facing or upper floor room makes sense.”
 of 5 bubbles dannynza2016, 25 Oct 2016 | Read review
“Chose nearest to the reception”
 of 5 bubbles Anil29, 1 Sep 2016 | Read review
“Believe every one is awesome”
 of 5 bubbles elridder, 25 Aug 2016 | Read review
“Our view was of a massive bush so we asked to be moved to a room with a view and they did.”
 of 5 bubbles 72karolinas, 27 Jun 2016 | Read review
“ask for a bungalow close to the hotel if you dont want to have to use a buggy.”
 of 5 bubbles Bluesbelle65, 11 Jun 2016 | Read review
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