We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Conrad Pezula

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Conrad Pezula
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

716 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Conrad Pezula
See the most recent reviews
Showing 597: English reviews
Polokwane, South Africa
Reviewed 19 July 2016

Professional and friendly service. Staff very helpful and very pro active in approach. They always offer you more than what you would expect. To recommend it to my friends as well and will return shortly.

Review collected in partnership with Conrad Hotels & Resorts
 Report
Helpful?
Thank 499thulanis
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear 499thulanis It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. I am extremely proud that your overall experience with us was great and I will share your positive and encouraging comments with the team. It is only through your valued feedback that we can continuously improve. We trust that you...

London, United Kingdom
Reviewed 18 July 2016

Stayed for five days having been on a safari at Boulders Lodge, Sabi Sands. Nice enough but not great. Sprawling resort with fairly mediocre restaurant food. Very small pool with limited sun beds. We wouldn't return.

 Report
Helpful?
Thank RAP6
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear RAP6, Thank you for the review. Please allow me to apologise for your experience not meeting and exceeding your expectation. It is only through guest feedback that we continuously improve and reach our best performance. We do hope we will have the opportunity to welcome you back again and restore your confidence in us. Best regards Victor Chalfoun

Knysna, South Africa
Reviewed 18 July 2016

Excellent service excellent staff and an amazing experience. We enjoyed so much that we actually extended our stay by one night. You cannot go wrong when u choose the conrad pezula for ur stay in kynasa

Review collected in partnership with Conrad Hotels & Resorts
 Report
Helpful?
Thank mamta k
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear mamta k, Thank you for posting your fantastic review of your recent stay here with us. I was delighted to read of your experience here at Conrad Pezula. It is evident that the team members made an impression on you and made your stay so much more enjoyable. Thank you for letting us know. Reviews like yours are appreciated...

Kannur, India
Reviewed 17 July 2016 via mobile

During my South African tour last month, i stayed at Conrad pezula for 2 nights. Beautiful location and an amazing property worth going around and enjoying the fauna and flora around the hotel. The room was well done, spacious and luxurious. The restaurant was very cozy and the food was great.

 Report
Helpful?
Thank Anil Kumar R
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Anil Kumar R, It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. Thank you for your valuable and positive feedback. It is only through feedback that we continuously make improvements and reach our best performance. I am pleased to hear that you enjoyed your suite, dining experience, and our wonderful...

New Delhi, India
Reviewed 16 July 2016

We stayed in this resort as a part of group tour consisting of about 30+ people. The property is spread in large scenic area, with lush green slopes and grounds and beautiful views. Rooms were very spacious, clean with top class fittings and decorations. Bed and bathroom linen was clean and high quality. House keeping and other services were up...

 Report
Helpful?
Thank P K
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear P K, It was a pleasure having you with us and thank you for choosing to stay at Conrad Pezula. I am extremely proud that your overall experience with us was up to the mark and I will share your positive and encouraging comments with the team. Please rest assured that we take every opportunity to learn from issues...

Cape Town, South Africa
Reviewed 15 July 2016

Review collected in partnership with Amoma.com
 Report
Helpful?
Thank 478colleenh
Conrad P, General Manager at Conrad Pezula, responded to this review

Mumbai, Maharashtra, India
Reviewed 13 July 2016

The hotel is good & the rooms are pretty good. However, their service standard & the vegetarian food was far below par. We asked them for fireplace to be lit by 8.15pm. When we went to the room, we had to call them at 8.30 for the same. The towels were torn on the sides. Both days our dinner had...

 Report
Helpful?
Thank VijayTaparia
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear VijayTaparia Thank you for your review and for choosing to stay at Conrad Pezula. While there were aspects of your stay that you enjoyed, I am disappointed to hear that your experience was not of the excellent standard that we aim to provide. It is only through feedback that we continuously make improvements and reach our best performance. Our...

Constantia, South Africa
Reviewed 13 July 2016

We were very happy with our stay at the hotel. The rooms were chic and modern in decor, spacious and comfortable. We were here for the Knysna Forest Half Marathon, and were very pleased that the hotel had arranged a shuttle service to and from the race. The breakfasts were ample and delicious, and the staff were friendly and attentive....

 Report
Helpful?
Thank DianneG007
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear DianneG007 Thank you for posting your fantastic review of your recent stay here with us. I was immensely pleased to read of your overall satisfaction regarding your stay, and that our team made your stay more pleasurable. We hope your marathon went well. I look forward to welcoming you back to Conrad Pezula. Best regards, Victor Chalfoun General Manager

Dubai, United Arab Emirates
Reviewed 13 July 2016 via mobile

We arrived with our 4 boys on a cold, rainy day completely drenched after hiking in the Tsitsikama forest - the staff at the Conrad were absolutely fabulous from the moment we arrived. We were greeted by the resort manager and staff with broad smiles and warmth who got us and our bags to our gorgeous rooms in no time....

 Report
Helpful?
Thank Muneer M
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear Muneer M Thank you for your valuable and positive feedback. It is only through feedback that we continuously make improvements and reach our best performance. I am extremely proud that your overall experience with us was amazing and I will share your positive and encouraging comments with the team, and special mention to Farzana. It is only through your...

Cape Town Central, South Africa
Reviewed 12 July 2016

As a couple with a young child, this was a perfect hotel. The staff were amazing and helped hold the baby and tended to all of our needs. The service, facilities and food at Cafe Z were definitely 5 stars. We felt like we were at home. We will definitely return for another holiday.

 Report
Helpful?
Thank JKChiliza
Conrad P, General Manager at Conrad Pezula, responded to this review

Dear JKChiliza Thank you for your review and for choosing stay at Conrad Pezula. It was a pleasure having you with us and we are grateful for your feedback. I am proud that the service you and your family received was excellent and you that you were made to feel welcome. We trust that you will visit us again and...

476 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (394)
Viewed
Room/Suite (62)
Viewed
Hotel & Grounds (38)
Viewed
Pool/Beach Area (33)
Viewed
View from Room (25)
Viewed
Bathroom (23)
Viewed
Dining (6)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:44
Videos (4)
Viewed
Other (201)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (82)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (29)
Viewed
Bathroom (4)
Viewed
Pool/Beach Area (14)
Viewed
Dining (7)
Viewed
View from Room (2)
Viewed
Family/Play Areas (1)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Knysna hotels
6.8 km away
Villa Afrikana Guest Suites
4.5 km away
Turbine Hotel & Spa
Turbine Hotel & Spa
#7 of 30 in Knysna
499 reviews
5.4 km away
Protea Hotel by Marriott Knysna Quays
Show Prices
Show Prices
Show Prices
7.6 km away
The St. James of Knysna
7.6 km away
Kanonkop Guest House
Kanonkop Guest House
#2 of 30 in Knysna
334 reviews
14.8 km away
Blackwaters River Lodge
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more   less 

Additional Information about Conrad Pezula

Address: Lagoon View Drive, Eastern Head | Pezula Estate, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $206 - $639 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Pezula 5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Expedia and Travelocity so you can book your Conrad Pezula reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pezula Hotel Knysna
Hotel Style:
#1 Spa Hotel in Knysna
#1 Business Hotel in Knysna
#4 Family Hotel in Knysna
#6 Romantic Hotel in Knysna
#8 Luxury Hotel in Knysna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Conrad Pezula staff and other travellers.
5 questions
Ask a question
Frisco, Texas
over a year ago
brooklyn,new york
over a year ago
Shanghai, China
over a year ago

See all questions (5)

Questions? Get answers from Conrad Pezula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would recommend ground floor unit as there is a small garden in front”
 of 5 bubbles DavyParis, 16 Jan 2017 | Read review
“loved the rooms we got.”
 of 5 bubbles HINAGANDHI, 21 Dec 2016 | Read review
“The rooms are all good I am sure - but asking for a sea facing or upper floor room makes sense.”
 of 5 bubbles dannynza2016, 25 Oct 2016 | Read review
“Chose nearest to the reception”
 of 5 bubbles Anil29, 1 Sep 2016 | Read review
“Believe every one is awesome”
 of 5 bubbles elridder, 25 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay