We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pezula Hotel

Save
Share
Traveller (559)
Room & Suite (172)
Pool & Beach (39)
Overview
Lagoon View Drive, Sparrebosch Eastern Head, Knysna 6571 South Africa See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
About
Description
A scenic location, luxurious rooms, on-site activities, locally sourced dining are only a few of the reasons to make us your Knysna luxury hotel of choice. Located on the Eastern head of Knysna on South ...More Africa's legendary Garden Route, Pezula Hotel is set in a lush paradise of ancient indigenous forests, mountains, lakes, and pristine beaches. Enjoy a swim in our outdoor pool overlooking the magnificent Knysna Lagoon, or revive your body, mind, and soul with a visit to our Spa or Gym. Tantalize your taste buds by making the most of our divine culinary offerings. With the Pezula Championship Golf Course on our doorstep as well as a number of beaches in the area, Knysna town centre and family friendly activities, stays at our Knysna hotel are guaranteed to be unforgettable. We’re ready to welcome you. Come and indulge in the splendour, grandeur and luxury that is Pezula Hotel. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Bar/Lounge
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Family
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Family
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
83
Price range
USD 107 - USD 378 (Based on Average Rates for a Standard Room)
Also Known As
Pezula Hotel Knysna
Location
South Africa > Western Cape > Knysna
Nearby
Nearby HotelsSee all 30 hotels in Knysna
Knysna Country House
353 reviews
1.08 km away
The Mount Knysna
57 reviews
2.38 km away
Premier Resort The Moorings (Knysna)
399 reviews
2.91 km away
The Turbine Boutique Hotel and Spa
707 reviews
4.40 km away
Nearby RestaurantsSee all 185 restaurants in Knysna
East Head Cafe
2,099 reviews
2.78 km away
ile de pain
850 reviews
4.57 km away
Sirocco
1,247 reviews
4.45 km away
Tapas and Oysters
766 reviews
4.45 km away
Nearby AttractionsSee all 135 attractions in Knysna
Fisherman's Path Sparrebosch Trail
5 reviews
1.16 km away
Pezula Championship Course
131 reviews
.06 km away
Southern Cape Tours
22 reviews
1.31 km away
Garden Route Fishing Adventures
30 reviews
1.51 km away
Photos
Traveller (559)
Room & Suite (172)
Pool & Beach (39)
Dining (14)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Reviews (911)
Filter reviews
758 results
Traveller rating
545
129
46
25
13
Traveller type
Time of year
LanguageEnglish
More languages
545
129
46
25
13
Show reviews that mention
All reviewscafe znoetzie beachgolf courseprivate beachindoor poolin room diningwalk in closetbeautiful resortplay golfsouth africahotel restaurantrooms are hugeindian oceangarden routeattention to detailtop classlong drive
FilterEnglish
Updating list...
1 - 5 of 758 reviews
Reviewed 2 weeks ago

I stayed in a deluxe suite for 2 nights 2 weeks ago. Upon arrival, I was happy to see how nice the room looked, but then my nightmare started. As someone else said, the hot water took too long to come out, especially the taps,...More

1  Thank Penny P
Response from pezulahotel, Manager at Pezula HotelResponded 1 week ago

Dear Penny P, Thank you for taking the time to post your review following your stay with us at Pezula Hotel. Engineering has identified what the hot water problem was in the block that you have stayed in. They are schedule to fix the problem...More

Reviewed 4 weeks ago via mobile

Conrad Pezula is a beautiful hotel with spectacular view of the Knysna River. The friendly staff made us feel welcomed during our 2-nights stay. I had fun riding the golf cart in & out of my suite. The only small problems that we encountered were...More

Thank PiNg P
Response from pezulahotel, Manager at Pezula HotelResponded 3 weeks ago

Dear PiNg P, Thank you for taking the time to post your review following your stay with us at Pezula Hotel. We are pleased to hear that you enjoyed the views, friendly staff and golf cart transfers to your suite. Following your valued feedback, the...More

Reviewed 4 weeks ago

Rooms are spacious, but heating the room in the winter is not easy - making a fire works better than the airco/heating system which generates a lot of noise outside the room. Beds are reasonable but matrass not hard enough. The service is so-so: we...More

Thank Monique K
Response from pezulahotel, Manager at Pezula HotelResponded 3 weeks ago

Dear Monique K, We appreciate you taking the time to give us your valued feedback. We are pleased to hear that you found the wood fires in the suite more effective than the air conditioners in the suites. Our travel desk was informed by the...More

Reviewed 29 July 2018 via mobile

The setting and room is fantastic. The staff is friendly. The gym and pool are great. Unfortunately you have to run the shower for at least 5 mins (as advised by the receptionist) to get any hot water. The TV is extremely blurry with a...More

1  Thank 973talisal
Response from pezulahotel, Manager at Pezula HotelResponded 2 August 2018

Dear 973talisal, We have noted your comments and we can assure you of our commitment on continuous improvement on our guest’s experiences at Pezula. We have brought your concerns with regards to breakfast to the attention of our Food and Beverage Manager. Please accept our...More

Reviewed 18 July 2018

A little bit of a rough transition for this property it seems. Conrad sold the hotel to Village n Life (SA company) and the transition happened 1 June 2018. The castle which provided the Noetzie beach access is gone. It's not a long drive. The...More

1  Thank Pax_Ex
Response from pezulahotel, Public Relations Manager at Pezula HotelResponded 24 July 2018

Dear apkdesign, We have noted your comments and can assure you of our commitment to maintain, if not improve on our guests experience at Pezula. We have retained a number of key staff and we are committed to addressing the problems raised by you. We...More

View more reviews
Questions & Answers
Ask a question
Faiz V
4 June 2018|
Answer
Response from Billy B | Reviewed this property |
Reservations manager is Tracey Hoff at pezula hotels
0
Votes
amitg2633
25 May 2018|
AnswerShow all 2 answers
Response from Billy B | Reviewed this property |
Have contacted regarding a stay next Feb but no answer as yet. This is third time Hilton have done this to us and I have had really negative experiences with new regimes. I expect the worst response and would like to cancel... More
2
Votes
Room Tips
"ask for ocean view-such as suite 080."
Read review
"Ask for an ocean view"
Read review
"Junior suite is the way to go!!!"
Read review
"We got upgraded to a grand suite which was amazing - the best room that I have ever stayed at"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing