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Protea Hotel by Marriott Knysna Quays

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#10 of 30 Hotels in Knysna
Certificate of Excellence
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Protea Hotel by Marriott Knysna Quays
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Showing 642: English reviews
Reviewed 16 December 2015 via mobile

I stayed at the protea hotel for three nights with friends. It is conveniently located at the waterfront, which is always amazing. The staff is friendly and accommodating. the modern decor is also lovely and the hotel is well maintained. Unfortunately you cannot catch a glimpse of the Knysna lagoon waterfront in the facing rooms. Nevertheless it's still qualifies as...

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Helpful?
Thank innocentiam673
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear frehan36, Thank you for your words of appreciation on TripAdvisor review that you completed after your recent stay at Protea Hotel Knysna Quays! We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. Thank you once again, as we appreciate every word. It was our pleasure to accommodate you,...

Surat, India
Reviewed 13 December 2015

Its right on the waterfront with shops and restaurants just next door. Water activities just outside the hotel and some superb sea view rooms the hotel has to offer. Overall a pleasurable experience starting with hospitality , service and comfort. Staff is really nice, especially the front desk staff is always eager to help you to go around. Small pool...

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Thank frehan36
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear innocentiam673, Thank you very much for reviewing Protea Hotel Knysna Quays! Without your comments, we could never be as motivated as we are, and as you have reviewed it, it shows through the friendliness of our wonderful STAFF members. We appreciate your kind words and thank you very much for that! We look forward to welcoming you back to...

Robertson, South Africa
Reviewed 7 December 2015

Although I only had a non lake facing room this time, it was so neat and comfortable that we did not miss the lake at all. Everything in the room was excellent and modern - we had a great stay with excellent breakfasts and would definitely return. Lovely situated within walking distance of everything.

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Thank louw555
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear louw555, Thank you so very much for taking the time to review Protea Hotel Knysna Quays after your recent stay with us in December 2015. We sincerely appreciate your positive comments, as it serves as the basis which we build our service culture on. Without your comments, we would have no purpose and we thank you for helping us...

Pretoria, South Africa
Reviewed 25 November 2015

This hotel is great and right at the waterfront development. Very nice rooms with great views from the ones overlooking the lake.Also a very good breakfast. Service of some of the staff is excellent. Good for exploring Knysna and surroundings.

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Thank ben g
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear ben g, Thank you very much for taking the time to review Protea Hotel Knysna Quays after your successful stay with us. We value your positive comments and compliments after your recent stay with us. Without your motivation, we would not exist positively, so thank you for keeping us afloat :) Thank you for choosing to stay at Protea...

Kolkata (Calcutta), India
Reviewed 25 November 2015

Another luxury hotel, in Knysna. We stayed for 2nights .Exceptional view-yacht ,waterfront,pool.Clean rooms and bathrooms. Just few steps from the hotel is a lane which has a flee market .Nice and cheap shopping with restraurants . you can sit an hour or so and just admire the beauty at waterffront. John Cruise also sails from there which takes you pretty...

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Thank ridhikajain
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear ridhikajain, Thank you for your words of appreciation on the TripAdvisor review that you completed during your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable...

Pretoria, South Africa
Reviewed 21 November 2015

Lovely large rooms. Modern, tasteful interior, Great view over the yachts and harbor area. Good value for money buffet breakfast - every morning with out a fail for 4 days. Staff are friendly and service are of a high standard. With in walking distance to shops and restaurants.

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Thank RonelRogers
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear RonelRogers, Thank you for your words of appreciation on the TripAdvisor comment that you've posted after your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service, especially in the restaurant :) It was our pleasure to accommodate you, and your interest...

Ahmedabad, India
Reviewed 19 November 2015

Stayed in this hotel for 2 nights, most romantic hotel in knysna, staff are very good, hotel rooms are neat and clean, and a big room too, just behind the hotel a very good shopping centre, and you can take water ride also, you can take day / half day cruse just behind the hotel, even you can take a...

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Thank hkoza
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear hkoza, Thank you very much for your positive review after your stay with us in November 2015. We are honestly delighted to receive your compliments and we value your feedback, which keeps us motivated and always wanting to exceed all of our GUESTS' expectations. We hope to see you back here on your next trip to Knysna! Please do...

Johannesburg, South Africa
Reviewed 16 November 2015

Having stayed at many of the Protea Hotels I generally find them to be of consistent quality and standards. The Protea Hotel Knysna Quays is no exception. Clean rooms, well maintained, friendly staff. The location is very central, being at the Knysna Waterfront and provides a good base for exploring the town of Knysna and its surrounds. There are also...

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Helpful?
Thank Chris_M_Daniels
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear chrisd2932015, Thank you very much for taking the valuable time to review our property after your recent stay with us. Your words of appreciation certainly does not go unnoticed and we sincerely value your positive feedback. Without your comments, our TEAM wouldn't be able to stay motivated and more proud than we are at this moment. Please be sure...

London, United Kingdom
Reviewed 16 November 2015

We enjoyed our stay in this clean and well located hotel. However, it is overwhelmed by coach tours, so I would not necessarily recommend this for the independent traveller. Some of the coach tours even brought their own chef and took over the dining area for dinner, which did not make other hotel guests feel included. In order to not...

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2Thank tanya_withers
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear tanya_withers, Thank you for your words of appreciation on the TripAdvisor comment that you completed after your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. We rely on GUEST feedback to determine both the positive and negative aspects of our...

Northants, England
Reviewed 11 November 2015

We stayed for 2 nights. Situated right on the waterfront, its a good location with good views. You can walk to a number of shops and restaurants which are literally yards away. We ate in the Drydock which had good food and a nice atmosphere. We also ate in JJ's which was very lively, had some great local entertainment and...

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Helpful?
Thank JandHQ
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear jandHQ, Thank you very much for taking the time to review our property after your recent stay with us at the Protea Hotel Knysna Quays. Your kind words are much appreciated, however I must apologise for the discomfort that you experienced with our Reception STAFF. I can assure you that this is not the normal standard that we strive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
One of the best hotel locations in South Africa, the Protea Hotel by Marriott Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where guests can sign the meal charges to their room account and settle the charge upon departure. ... more   less 

Additional Information about Protea Hotel by Marriott Knysna Quays

Address: Waterfront Drive, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $132 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Protea Hotel by Marriott Knysna Quays 3.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Protea Hotel Knysna Quays
Hotel Style:
#5 Business Hotel in Knysna
#11 Family Hotel in Knysna
#15 Romantic Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Knysna Quays staff and other travellers.
8 questions
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Sandton, South Africa
3 months ago
Great Missenden, United Kingdom
10 months ago
Mumbai (Bombay), India
26 days ago

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Questions? Get answers from Protea Hotel by Marriott Knysna Quays staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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