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Protea Hotel by Marriott Knysna Quays

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#11 of 30 Hotels in Knysna
Certificate of Excellence
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Protea Hotel by Marriott Knysna Quays
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792 Reviews from our TripAdvisor Community

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Showing 649: English reviews
Kuala Lumpur
Reviewed 10 February 2016

we went in the winter during the low season so the hotel was very quiet. Our room as the the end of the floor so had really poor wifi coverage, the window was also overlooking the shopping street so we did not really have a good view. The room was also much smaller than expected, with 2 pieces of large...

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Helpful?
Thank afmn87
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear afmn87, Thank you for your words of appreciation on the online review that you completed during your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable...

UK
Reviewed 7 February 2016

The hotel's location is good you want to wander around the waterfront shops, eat at local restaurants or arrange local boat trips. Staff are helpful and our room was large, clean and comfortable. There is a reasonable sized swimming pool. Breakfast was typical of buffet breakfasts and quality was good. The only reason I've given this 4 stars instead of...

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2Thank Indira
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Indira, Thank you for your words of appreciation on online review that you completed during your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to...

Reviewed 6 February 2016

Knysna Quays is located in the perfect place- as it's a stone throwaway from great restaurants and activities. You at the waterfront so its everything is right on your doorstep. The staff were so helpful and made us feel welcomed......our room was spacious, clean and had a beautiful view of the waterfront. Couldn't have asked for a better Hotel..... .

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Helpful?
Thank Antoinette d
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Antoinette d, Wow is all that we can say! We appreciate your beautiful comments and we thank you for taking the time to review us after your stay. Without your comments we wouldn't be able to stay motivated and Juiced-up for our valued GUESTS, such as yourself. Thank you for the privilege of being your home away from home,...

Durban, South Africa
Reviewed 4 February 2016 via mobile

Staff was very friendly. Waterfront very clean, my room view was so amazing! And the shopping and food was excellent! Certain shops in the vicinity were quite expensive though. All in all excellent service

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Helpful?
Thank safia s
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear safia s, Thank you so much for reviewing our hotel on TripAdvisor after your stay with us. We are very happy to know that you enjoyed your stay AND the fact that you loved the view form your room! The closest view of the Knysna Quays Lagoon and Waterfront in Knysna :) We appreciate your positive comments and hope...

Sao Paulo, SP
Reviewed 3 February 2016

This hotel is located in waterfront the best place to stay in Knysna. You can exit through the pool area directly into the pier and enjoy a very nice place, full of boats, beautiful people and cool restaurants and shops. Great cost benefit.

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Helpful?
Thank Margareth F
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Margareth, Thank you so much for your positive comments, as we thrive to work even harder to impress our valued GUESTS! Thank you for being the fuel to our fire and we hope to welcome you back to our hotel in the near future! Please do not hesitate to contact me personally for any assistance you may require from...

Bedford, United Kingdom
Reviewed 2 February 2016

What a stunning little place. The hotel is right by the water, by the gateway in the pool area. Our rooms were actually overlooking not the pool, but the lane with the boutiques that leads to the Quayside, and the bars and restaurants, noise was not any issue. Breakfast was ample, although there is no other food served here, but...

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Helpful?
2Thank D.N A
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear D.N A, Thank you very much for reviewing Protea Hotel Knysna Quays! GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for your positive comments and to assure you that your feedback...

Shanghai, China
Reviewed 1 February 2016

True that this hotel is in a great location in the marina area of town but it really has no character and the rooms feel tired. Not sure what other options there are around here so I guess it was ok for the one night as we were driving through but I certainly wouldn't want to spend much more time...

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1Thank KSJones1
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear KSJones1, Thank you for your words of appreciation on the TripAdvisor review that you completed after your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your feedback and saddened that we could not meet all your expectations. However it was still our pleasure to accommodate you, and your interest and loyalty are truly invaluable to...

Mumbai
Reviewed 30 January 2016

Protea Knysna Quays is nice clean hotel on Waterfront . Rooms are spacious with 2 king size beds and good air con . Bathroom is clean with sparkling white tiles and good hot water shower. Our room no 330 was nice room on top floor over looking lagoon and pool. Breakfast spread was nice with good choice of continental food....

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Helpful?
Thank Shishir2015
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Shishir, Thank you very much for reviewing Protea Hotel Knysna Quays after your recent stay with us in January 2016. GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for your positive...

Cape Town, South Africa
Reviewed 25 January 2016

We arrived on 22 January 2016 and was pleasantly surprised by the peacefulness of the hotel even though it is on the waterfront. This is a lovely hotel, with friendly staff and a great swimming pool. The rooms are clean, the location perfect and easy access to the waterfront. I definite must of you are passing through or just looking...

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Helpful?
Thank liebenbergerik
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear liebenbergerik, Thank you very much for your compliments of our hotel after you had stayed with us recently in January 2016. We value your positive comments so much and we thank you for praising our services and facilities. As a valued GUEST, it certainly means a lot to us, knowing that we exceeded your expectations throughout your stay. Thank...

Brighton, United Kingdom
Reviewed 24 January 2016

We stayed for two nights in January 2016 as part of a tour of the garden route. The hotel is very smart with a lovely pool and a great breakfast buffet. The Knysna Quays were however disappointing - a rather tacky collection of shops and chain restaurants which blocks the view of the harbour. The hotel also seemed to attract...

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Helpful?
Thank mikewbn1
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear mikewbn1, Thank you for your words of appreciation on the online GUEST review that you completed during your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the breakfast STAFF you commended for their exemplary breakfast service. It was our pleasure to accommodate you, and your interest and loyalty...

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
One of the best hotel locations in South Africa, the Protea Hotel by Marriott Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where guests can sign the meal charges to their room account and settle the charge upon departure. ... more   less 

Additional Information about Protea Hotel by Marriott Knysna Quays

Address: Waterfront Drive, Knysna 6571, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $139 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Protea Hotel by Marriott Knysna Quays 3.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Protea Hotel Knysna Quays
Hotel Style:
#5 Business Hotel in Knysna
#11 Family Hotel in Knysna
#15 Romantic Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Knysna Quays staff and other travellers.
8 questions
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Sandton, South Africa
4 months ago
Great Missenden, United Kingdom
11 months ago
Mumbai (Bombay), India
1 month ago

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Questions? Get answers from Protea Hotel by Marriott Knysna Quays staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5