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Protea Hotel by Marriott Knysna Quays

Booking.comUSD 133*
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#11 of 30 Hotels in Knysna
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 259*
USD 133*
Great Deal
USD 135*
USD 135*
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Protea Hotel by Marriott Knysna Quays
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806 Reviews from our TripAdvisor Community

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Showing 661: English reviews
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Cape Town Central, South Africa
Reviewed yesterday NEWvia mobile

We were lucky enough to stay In the Presidential suite. It was perfect for a family of 6. It was spacious with all the luxuries of home away from home overlooking the swimming pool as well as the marina. The buffet breakfast was great and had something for everyone including vegetarians and kids! It is perfectly located being on the...

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Helpful?
Thank 25justinnel
mumbai
Reviewed 2 days ago NEWvia mobile

Knysna is a small town in South Africa.Lots of sailings boats around the small waterfront area. The Protea knysna Quays is just a step away from this water front and is a very good option to enjoy this location.

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Helpful?
Thank rinkudedhia
Reviewed 3 days ago NEWvia mobile

Great service received from when we walked in to reception until we left!! Breakfast was amazing, friendly staff all over and nice atmosphere!!! Hotel room is extremely well kept and the view of the docks is breathtaking. Will be returning soon :)

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Helpful?
Thank antionette_condon
Cape Town, South Africa
Reviewed 1 week ago via mobile

Friendly staff, quaint rooms & very neat & tidy. Access to quay & shops, very touristy so bring your $ 😀 Pool with loungers, safe undercover paid parking. Restaurant & bar inside hotel. An experience not to be missed

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Helpful?
Thank nazlij
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Nazlij Thank you for sharing your comments regarding your recent stay with us. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our side in future. We look forward to welcoming you to Protea Hotel by Marriott...

pretoria
Reviewed 1 week ago

The accomodation was fantastic, rooms were clean and well serviced. The breakfast was fantastic and was sad that I had other commitments so unable to extend my stay, The dinners are served at adjoining restuarants which left us with a wide choice.

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Helpful?
Thank Edward George S
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Edward George S Thank you for taking the time to complete this online TripAdvisor review regarding your recent stay with us at Protea Hotel by Marriott Knysna Quays. We are delighted to hear that your experience with us met you expectations and that you were pleased enough to want to extend your stay. We look forward to welcome you...

Cape Town
Reviewed 2 weeks ago via mobile

Very unhappy with the service provided.The staff is unfriendly and absolutely rude. Wouldn't want to come back here !!! When asked for a connecting room, the front staff did not bother to revert. Also today at the breakfast table when my 12 year-old asked for a waffle, the lady said very rudely "It's not ready" This is not the way...

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Helpful?
Thank 743sunitaj
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear 743sunitaj Thank you for taking the time to share your recent experience at the Protea Hotel by Marriott Knysna Quays with us. As a valued GUEST, I was disappointed to hear about your experience while staying with us. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. We would...

Reviewed 2 weeks ago via mobile

Fabulous! Warm welcome from the front of house staff, very efficient and friendly. The room was standard but comfortable, with both shower and a bath. Great views of the waterfront even though we were in the ground floor. An added bonus is the gate to the waterfront so you only need to walk a few meters to the first restaurant....

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Helpful?
Thank Colleen R
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Colleen R Thank you for taking the time to complete this online review and providing your additional positive feedback after your recent stay with us at Protea Hotel by Marriott Knysna Quays. I am delighted to hear that the STAFF were so friendly and efficient. Your commendations are highly valued, and I wish to assure you that we have...

Reviewed 3 weeks ago via mobile

Finally had the opportunity to stay at this establishment. Location is great. Service excellent. Certain items in the room could be improve, like damaged fridge cabinet. Room was of a good standard. Will definitely be back.

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Helpful?
Thank Lance B
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Lance B Thank you for completing an online review via TripAdvisor regarding your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. GUEST feedback is imperative for us to ensure whether or not we are meeting and exceeding our GUESTS' expectations. We need to...

Reviewed 3 weeks ago via mobile

We travelled extensively across South Africa staying at some 5 star hotels...but this place without a doubt had the best breakfast ever coupled with amazing staff. A real gem of a place! This may have something to do with not providing any other meals but credit where it's due...

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Helpful?
Thank ozzy786
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Ozzy786 Thank you for your words of appreciation regarding your recent stay with us. We are delighted to receive your compliments and we will certainly congratulate the TEAM for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Protea Hotel by...

Cape Town, South Africa
Reviewed 3 weeks ago

The location is convenient but not quite, neither at the outside nor inside the Hotel. Our room wasn't big but ok. It was clean and functional. Much better than our experience with Protea in Uppington. Breakfast is just basic. Hotel doesn't have any Restaurant but there are many option in walking distance. Dissatisfied we were with the Receptionist who arrange...

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Helpful?
Thank Dieter S
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Dieter S Thank you for sharing your experience regarding your recent stay with us via TripAdvisor. With a spirit to serve and provide the best GUEST service, we have unfortunately fallen short on our goal during your stay. I would like to take this opportunity in offering my sincere apology for not meeting your expectations and I would like...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
One of the best hotel locations in South Africa, the Protea Hotel by Marriott Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where guests can sign the meal charges to their room account and settle the charge upon departure. ... more   less 

Additional Information about Protea Hotel by Marriott Knysna Quays

Address: Waterfront Drive, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Price Range: $139 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Protea Hotel by Marriott Knysna Quays 3.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Protea Hotel Knysna Quays
Hotel Style:
#5 Business Hotel in Knysna
#11 Family Hotel in Knysna
#15 Romantic Hotel in Knysna
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Knysna Quays staff and other travellers.
8 questions
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Sandton, South Africa
5 months ago
Great Missenden, United Kingdom
over a year ago
Mumbai (Bombay), India
2 months ago

See all questions (8)

Questions? Get answers from Protea Hotel by Marriott Knysna Quays staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prevent Rooms towards the Waterfront and the Pool.”
202dieters, 1 May 2017 | Read review
“Lagoon facing on first floor if you can afford it”
silkyhoney, 22 Apr 2017 | Read review
“Lagoon facing rooms are best”
449michaelm, 16 Apr 2017 | Read review
“best views, good location, very comfortable bed”
viajera-bcn, 12 Apr 2017 | Read review
“rooms overlooking the swimming pool is on a very nice side of the hotel”
biancab230, 5 Apr 2017 | Read review
5 of 5
Booking.com
USD 133* /night
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Expedia.comUSD 135
Hotels.comUSD 135
AMOMAUSD 259
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*Disclaimer
Prices are for 1 room, 2 adults
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