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The Russel Hotel

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Traveller (20)
Room & Suite (4)
Overview
  • Excellent43%
  • Very good42%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Laundry Service
3 Star Hotel
All hotel details
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (272)
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Traveller rating
107
112
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5
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107
112
21
9
5
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All reviewslocated close to shopssecure parkingmicrowave and fridgesecurity guardfamily roomawesome staybusiness tripenjoyed our stayvery pleasant staycentral locationbreakfast servicesmall hotelwalking distancedouble bedclean roomscape townroad trip
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1 - 5 of 254 reviews
Reviewed 1 week ago

Your rooms was very nice and comfortable, ummh your breakfast was so nice we thank you for the lovely staff, I want to come again with my family now, not forgetting your view as well we loved to be close to town and your security...More

Review collected in partnership with this hotel
Thank nompendulombuthuma
Response from Manager r, Manager at The Russel HotelResponded 1 week ago

You were great guests and it's a good to hear you enjoyed your stay with us! We are looking forward to host you and your family.Our appologies for not having a remote, we replaced it. Hope to see you soon!

Reviewed 4 weeks ago via mobile

We had a good stay. The breakfast was little disappointing ( for vegetarian). The room was neat. Walking distance to the resturants. And the staff was friendly, but the number of staff members are way too less as compare to the guests.More

Thank juhisharma78
Response from Manager r, Manager at The Russel HotelResponded 3 weeks ago

It was a pleasure having you here, hope to see you soon again! There are vegetarian dishes on our breakfast menu, but feel free to contact us in future via e-mail should you like a wider variety - we love to go the extra mile...More

Reviewed 22 February 2018

it was a relaxing, comfortable stay. The room was immaculate. I enjoyed the fact that there was DSTV a fridge and coffee. The staff were also friendly and I felt safe with the night security. I arrived in knysna and expected to stay at island...More

Review collected in partnership with this hotel
Thank frankaswaites
Response from Manager r, Manager at The Russel HotelResponded 5 March 2018

Good day Frank, It was great hosting you at The Russel Hotel! We aim to be of good service to our guests and for them to leave the hotel with good memories. Hope to see you again soon! Best regards, Juanita

Reviewed 7 February 2018

The previous reviews and comments are a bit overrated, as far as we were concerned. The room was a family room, not that we requested one. The beds were OK, but the linen though clean was grey, the pillows were old and lumpy and the...More

Review collected in partnership with this hotel
Thank 792murrayw
Response from RusselHotel, Manager at The Russel HotelResponded 9 February 2018

Dear Mr Murray Thank you for choosing our establishment and for your valued feedback, I am sorry to hear we did not meet your expectations as created by our previous client's experience. It is correct that some of our rooms more dimensional than just a...More

Reviewed 19 January 2018

My wife and I were pleasantly surprised to find accommodation and facilities that surpassed all our expectations, not to mentioned the friendliness of the staff - from the guard who waited for patiently into the night (we arrived at about 23:00) to the kitchen staff...More

Review collected in partnership with this hotel
Thank G9243NEstephenm
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Most Booked Properties in Knysna, South Africa
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Breakfast included
Room amenities
Air Conditioning
Details
Price range
USD 48 - USD 141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Knysna
#6 Business Hotel in Knysna
#8 Family Hotel in Knysna
#11 Romantic Hotel in Knysna
Room types
Non-Smoking Rooms
Details
Price range
USD 48 - USD 141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Knysna
#6 Business Hotel in Knysna
#8 Family Hotel in Knysna
#11 Romantic Hotel in Knysna
Room types
Non-Smoking Rooms
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Traveller (20)
Room & Suite (4)
Questions & Answers
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Eagleman365
24 January 2017|
AnswerShow all 2 answers
Response from Manager r | Property representative |
Good day, Thank you for your valued enquiry. Our frist floor has about 4 steps from outside to the rooms. Same as our breakfast area which is seperated to the rooms. Kind regards, Sese
0
Votes
Room Tips
"The wi-fi is an added advantage. The hotel is close to most amenities more especially restaurants and..."
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"Rooms 2,3,4 (at the back), are bigger"
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"Hotels is overnite stays,who cares about a view."
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"Have breakfast somewhere else"
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