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Protea Hotel by Marriott George Outeniqua

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Protea Hotel by Marriott George Outeniqua
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131 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Port Elizabeth, South Africa
Reviewed 1 week ago

There are no 'wow'-factors that blow you away. Rooms are very basic, but my bed was very comfortable. Housekeeping was good. Buffet breakfast just the normal, nothing special or fancy, but mostly tasty. This Hotel is fine for a one or two night business stay. My room was on the 1st Floor and I had to carry my own luggage...

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Helpful?
Thank linda_kapp
Reviewed 2 weeks ago

We stayed here at the end of Feb 2017 also with my Prokard vouchers when my sister ran the Oudtshoorn Marathon and even though we were hardly in George and mainly in Oudtshoorn, we still did not have a pleasant experience at this hotel. But we did stay for breakfast and it was not a pleasure at all. Food was...

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Helpful?
Thank Yoemna E
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Yoemna E Thank you for sharing your experience at the Protea Hotel by Marriott George Outeniqua. As a valued guest, we appreciate your feedback. We would like to invite you to please let us know more details of why you said you did not have a pleasant experience at our hotel. Breakfast is one of the big compliments we...

Johannesburg, South Africa
Reviewed 3 weeks ago via mobile

We arrived here very late with kids tired after a long drive from Cape Town. I had to wait for a gentleman who was talking on the phone to check in. As if that was not enough torture for a paying customer, the guy never even acknowledged me and my son when we walked in and continued on the phone...I...

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Thank Phakama M
Johannesburg, South Africa
Reviewed 3 weeks ago

We frequently stay at Protea/Marriott hotels across the country so we have an idea of what to expect. However, this was a new Protea experience for us. The "hotel" was relatively easy to find but had limited secure parking for its patrons. We arrived around 6pm and checked-in. The reception staff was very friendly and helpful. We sat in the...

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Helpful?
Thank Lauretta338
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Lauretta338 Thank you for sharing your experience at the Protea Hotel by Marriott George Outeniqua. It seems we may not quite have met up to your expectations. We pride ourselves on delivering excellent service and hospitality and mostly we seem to reach this goal. The hotel offers paid for parking on the premises as well as plenty of public...

Cape Town, South Africa
Reviewed 4 weeks ago

During a working visit to a city, your hotel experience should be hassle-free. I have stayed in Protea hotels before, but this specific protea has wilted badly! Some hassles: 1. Surprise on check-in: breakfast not included in the cost. 2. Coffee in the room was disgusting. 3. General feeling of shabbiness everywhere. 4. Breakfast was far short of the R175...

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Helpful?
Thank rikdedecker
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear rikdedecker Thank you for taking the time to place your reviews on TripAdvisor. We pride ourselves on delivering a memorable hotel experience and seem to have fallen short of this goal during your stay. Please accept our sincerely apologies. We have shared your feedback with the appropriate hotel team to ensure that these may be isolated issues. We hope...

Reviewed 4 weeks ago

Room was not ready after checking in. Surely check-in staff ensure the room is ready before sending you up to the room? The room had a very, very strong air freshener smell. I managed to get through it for one night, but had to change rooms for the second night. The duty manager was extremely helpful to assist in the...

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Helpful?
Thank Lance B
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Lance B Thank you for taking the time to place your reviews on TripAdvisor. We use all feedback as a measuring stick and on the occasional times, when negative, use to better our hotel and improve service to ensure that we are continually striving to meet GUEST expectations. As you are aware, I personally assisted you with you issues...

Reviewed 5 weeks ago via mobile

I travel for work but this was the worst experience ever and for a protea totally disgusting. On arrival had to pay upfront no option for reserve payment. No one to show where rooms are had to carry own bags. The first room door was so swollen had to kick and bashbit to open. People walking past window which was...

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Helpful?
Thank Anneri C
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Anneri C Thank you for taking the time to review our quaint hotel on TripAdvisor. It is very unfortunate that you seem to have experienced such a negative stay at our hotel. These sort of comments are most certainly not the norm. Upholding our commitment in providing a memorable stay, we would like to offer you a complimentary weekend...

Manchester, United Kingdom
Reviewed 19 February 2017 via mobile

A group of us checked in to the hotel tonight, very late, very tired, after driving over 600km to reach George. On reaching our rooms, we discovered that one of them hadn't been made. There weren't any other rooms available so we had to wait, over an hour, for the room to be made (thankfully, the receptionist, Lindile, and the...

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Helpful?
Thank lkitololo
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Ikitololo Thank you for sharing your experience at the Protea Hotel by Marriott George Outeniqua. We appreciate your feedback. We take great pride in not only meeting, but exceeding guest expectations. After research, we found that unfortunately you had not made a pre-reservation and therefore we were not aware of your arrival and intent to stay until the moment...

Knysna, South Africa
Reviewed 25 January 2017

Very convenient location, good restaurants nearby. Although the hotel is on a main road we were not aware of any noise. Rooms are clean and modern, staff very friendly and helpful. We will definitely return. Kind regards Mary and Rudy Bosch.

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Thank Out0fAfrica
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Rudy & Mary Thank you for sharing your experience at the Protea Hotel by Marriott George Outeniqua on TripAdvisor. As VALUED GUESTS, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to...

Cape Town, South Africa
Reviewed 19 January 2017

I have been to the hotel a few times and will keep coming back. The service that I receive is friendly and always helpful. The way I get greeted on arrival makes me feel welcomed at all times. The card greetings when I enter my room puts a smile on my face each time. Although the rooms are small, it...

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Helpful?
Thank _allisongov
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear allisongov Thank you for taking the time to review our quaint hotel on TripAdvisor.We are thrilled to hear you love our hotel and enjoyed our stay. Our TEAM are very happy to hear your comments. Thank you for your feedback and we look forward to welcoming you back soon again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Protea Hotel by Marriott George Outeniqua - located in "The Urban Hub" of George. Protea Hotel by Marriott George Outeniqua is strategically situated in the urban business, retail and residential hub of George. Vibrant shops and restaurants are abundant in the precinct. Minutes away from the Garden Route Shopping Mall, forests, majestic mountains and majestic coastline, for which the Garden Route is renowned. There is always something to do, from hiking, fishing, abseiling, nature trails and more - all on our doorstep. Easy access to the George Airport and Beaches (15km). An ideal halfway stop between Cape Town and Port Elizabeth and perfect mid-point to base yourself for exploring the whole Garden Route and Klein Karoo. Nestled amongst the well-renowned golf courses of the Garden Route (George Golf Course 2 km) - it is the ideal base to stay and play. Unrivalled convenience and value for money. ... more   less 

Additional Information about Protea Hotel by Marriott George Outeniqua

Address: 123 York Street, George 6529, South Africa (Formerly Protea Hotel Outeniqua George)
Region: South Africa > Western Cape > George
Price Range: $73 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott George Outeniqua 3*
Number of rooms: 50
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Questions & Answers

Questions? Get answers from Protea Hotel by Marriott George Outeniqua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not much of a view from my room. Not sure whether there are front, street-view rooms.”
 of 5 bubbles linda_kapp, 16 Mar 2017 | Read review
“Take rooms furthest away from dining room”
 of 5 bubbles , 21 Feb 2017 | Read review
“Adequate stay”
 of 5 bubbles _allisongov, 19 Jan 2017 | Read review
“avoid down stairs”
 of 5 bubbles etiennevanr, 1 Jan 2017 | Read review
“Stay away from the rooms close to the kitchen and entrance.”
 of 5 bubbles langley122016, 31 Dec 2016 | Read review
5 of 5