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The Cellars-Hohenort

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Traveller (292)
Room & Suite (297)
Dining (95)
Overview
  • Excellent72%
  • Very good17%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (477)
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305
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7
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All reviewsgreenhouse restaurantliz mcgrathrelais chateauxupgraded to a suitemartini barcape townfine diningold treestasting menuhigh teaslopes of table mountainthis wonderful hotelaward winninglow carbstunning gardensattention to detailworld class
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101 - 105 of 416 reviews
Reviewed 1 February 2017

If there's a Relais & Chateaux hotel where we're going then it's for me. Generally you can bet your house on them, however this time was a little lacking. The bad start and the weak link was the Night Manager. We arrived just before midnight,...More

Thank islandgirlCaribbean
Response from DominicPrendegast, General Manager at The Cellars-HohenortResponded 2 February 2017

Dear islandgirlCaribbean Many thanks for your review, I am very happy that your stay was an excellent one despite the poor arrival protocol , as discussed with you it is unaccepatble and not what one would expect late at night, after a long trip -...More

Reviewed 1 February 2017 via mobile

Lovely location, a ride out from Cape Town but the taxi was 260 round each way. A little pricier than the centre but the service and attention of the staff is a little more Michelin Star service. Great food choice and the desserts are to...More

1  Thank Golferaj1
Response from DominicPrendegast, General Manager at The Cellars-HohenortResponded 2 February 2017

Dear Golferaj1 Thank you for your delightful review our Conservatory restaurant. Your comparison of the service to Michelin Star rated restaurants is greatly appreciated and I am so happy you enjoyed the menu and deserts. I will share this with our team who will be...More

Reviewed 31 January 2017

One could never really rate this landmark property as 'average' given its unique scenic setting and yet a city hotel. So a haven of peace, tranquility and beauty, and home to a very good restaurant 'The Greenhouse'. That said, our recent visit, to this five...More

Thank LewR
Response from DominicPrendegast, General Manager at The Cellars-HohenortResponded 1 February 2017

Dear LewR Many thanks for the review of your recent experience at the restaurant whilst having afternoon tea. We certainly appreciate your feedback as it is critical to ensuring that we are delivering on all levels when it comes to food standards and service. It...More

Reviewed 30 January 2017

We visit South Africa frequently, & always look forward to lunch at The Cellars-Hohenort. This time we'd booked a table for ten for 1.00 pm for my 75th. birthday, (I'd booked online several weeks ago), and we were duly welcomed & shown to our table...More

Thank uplandstavern
Response from DominicPrendegast, General Manager at The Cellars-HohenortResponded 1 February 2017

Dear uplandstavern Many thanks for your recent feedback on your experience at Sunday lunch, I apologise for the way your lunch ended, what happened is unacceptable and I assure you that we take these comments and our service very seriously. I will investigate these circumstances...More

Reviewed 29 January 2017

We stayed at the Cellars Hohenort in early 2015. We loved the wonderful gardens, the quiet location and can recommend both restaurants. The public area around the Martini Bar had been refurbished a few years ago and the Greenhouse restaurant had been undergone two refurbishments...More

Thank GlobetrotterSTR
Response from DominicPrendegast, General Manager at The Cellars-HohenortResponded 1 February 2017

Dear GlobetrotterSTR Many thanks for your review, I am pleased that you enjoyed our location gardens and restaurants. I appreciate your feedback on our rooms and I am happy to advise that we will be continuing our refurbishment programme this year where you will again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 199 - USD 376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Constantia
#4 Romantic Hotel in Constantia
#5 Luxury Hotel in Constantia
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 199 - USD 376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Constantia
#4 Romantic Hotel in Constantia
#5 Luxury Hotel in Constantia
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (292)
Room & Suite (297)
Dining (95)
Pool & Beach (33)
Amenities (27)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Ground floor with private patio rooms are the best"
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"Upstairs room perhaps"
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"Our room had a lovely view and was quiet."
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"Had room in Cellars building - very quiet except for the air-con unit!"
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