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Southern Sun Waterfront Cape Town

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Southern Sun Waterfront Cape Town
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1,648 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Waterfront Cape Town
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Showing 1,463: English reviews
Leeds, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 February 2016

This hotel was our base for a 4 day stay in Cape Town. Check In was quick and easy which is ideal after coming off a long night flight! The room was well appointed and what you would expect from an hotel chain of this standard. The Concierge desk were nothing but helpful, before we arrived with emails helping to... More 

Helpful?
1 Thank Andy K
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Andy K for the wonderful review. We are glad to hear that you enjoyed your stay with us, and were able to make use of the hotel's facilities and services. Your kind words have been shared with the team and we thank you for the positive feedback. We hope to welcome you back soon. Kind regards Devon Justus... More 

Johannesburg, South Africa
Level Contributor
227 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 7 February 2016

The location is perfect, right where the Cape Town business district starts, and still within walking distance to the Waterfront. The service is good, and the rooms are clean and comfortable, but rather small. Free internet and a decent little gym are also nice features. Breakfast was OK, but very busy. It is a large hotel, with lots of conference... More 

Helpful?
Thank PHR67
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, PHR67 for choosing to stay with us. We are glad that you enjoyed your stay with us, and found that the hotel's location suited your needs while in Cape Town. As the hotel is situated close to the Cape Town Convention Centre as well as the V&A Waterfront, the hotel has a mix of both tourist as well... More 

Pretoria
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 February 2016 via mobile

It was fine, nothing to write home about. The waiters were very friendly during breakfast, the room service extremely expensive. I assume we pay for the name ,I did not like the room next to lifts with kids. The beds were so uncomfortable, not sure what they put underneath but I guess we survived.

Helpful?
Thank Botsang M
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Botsang M for posting your review on TripAdvisor. We are dissapointed to hear that you only found your stay average, as this is not what the hotel strives towards. Your comments regarding the food and beds have been forwarded to the relevant parties and we thank you for your feedback. We are however glad to hear that you... More 

Uitenhage, South Africa
1 review
Reviewed 4 February 2016

we had a wonderful stay at hotel situated close to central businesses,international soccer stadium walking distance to VA waterfront a hotel with staff that is very friendly ,helpful and hospital service excellence.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank daleelkillian
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, daleelkillian for taking the time to post your review on TripAdvisor. We are delighted that you enjoyed you stay with us as well as the location and the friendly and helpful staff. We wish you safe travels and hope to welcome you back in the near future. Kind regards Devon Justus Assistant Front Office Manager More 

Carnoustie, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 February 2016

Would recommend this hotel due to location,the shuttle service to waterfront and the efficient and friendly staff. The room was clean and comfortable with a powerful shower! There was a good choice at breakfast. The bar staff were friendly and remembered names.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Valerie315
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Valerie315 for the wonderful review. We are delighted that you enjoyed your stay with us, and found the location suited your needs. Your kind words regarding the friendly and efficient staff have been passed on to them and we thank you for the positive feedback. We wish you safe travels and hope to welcome you back in the... More 

Washington
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 January 2016

The Southern Sun was the first hotel where my husband and I stayed when we spent the first few days of our honeymoon in Cape Town. After 35 hours of travel from DC the staff at Southern Sun gave us a great warm welcome, and we kicked off our amazing trip with a long nap in our very comfortable room!... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Liz W
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Liz W for taking the time to post your review on TripAdvisor. We thank you for choosing us to share in your honeymoon, are delighted to hear that you had a memorable stay with us. The hotel is indeed well positioned to make the most of one’s visit to Cape Town, as it is located close to the... More 

Pretoria, South Africa
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 January 2016 via mobile

Stayed in the hotel for a week on a business trip. Superb location with beautiful views of the mountain or the sea. The staff were extremely friendly, food well prepared and the rooms clean. Enjoyed my stay and would highly recommend it too anyone.

Helpful?
Thank Paul v
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Paul v for taking the time to post your review on TripAdvisor. We are glad to hear that you enjoyed your stay with us, and we thank you for the positive feedback and recommendation. We wish you safe travels. Kind regards Devon Justus Front Office Duty Manager More 

Oxford, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 January 2016

We spent four nights in the hotel and found that it was ideal as a centre for exploring Cape Town. The staff were very friendly and helpful and our room which was on the 11th floor had a view of Table Mountain to wake up to each morning. Breakfast was excellent and we also ate in the bar one evening.... More 

Helpful?
Thank Susan H
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Susan H for the wonderful words. We are delighted to hear that you had an enjoyable stay with us. As you found out the hotel is indeed well located in Cape Town, close to the major tourist attractions as well as the "Hop on, Hop off" bus service which runs through the Cape Peninsula. We wish you safe... More 

Level Contributor
1 review
Reviewed 29 January 2016

Great hotel, really friendly and helpful staff.room was always kept clean to a very good standard. Wonderful breakfast to set you up for the day.The hotel lay on a free mini bus to the waterfront every day on the half-hour but if you like to walk the waterfront and downtown are both about twenty minutes.we would have no hesitation in... More 

Helpful?
Thank Jeff A
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Jeff A for the wonderful review. We are delighted to hear that you enjoyed your stay with us, and that you enjoyed the hotel's amenities and services. We thank you for your recommendation and hope to welcome you back soon. Kind regards Devon Justus Front Office Duty Manager More 

Dubai, United Arab Emirates
Level Contributor
136 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 28 January 2016 via mobile

The hotel is located in the city centre, about 20-30 minutes from the international airport & about 5 minutes by car to the waterfront. The hotel offers a complimentary shuttle to / from the waterfront every 30 minutes. A taxi ride to the waterfront will only cost you 50 rands. The hotel has a bar, 2 restaurant, a small gym,... More 

Helpful?
1 Thank tilong
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, tilong for posting your review on TripAdvisor. We are glad that you enjoyed your stay with us as well as the location of the hotel. Your comments regarding the bar service have been noted and passed on to the relevant managers and we thank you for bringing it to our attention. Thank you for your recommendation and we... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and isauthentically South African. Yizani translates as "Come in...Welcome" in Xhosa, and is perfectly appropriate in that this restaurant offers a world-class welcome that sets the scene for the experience to follow. Our Pool Bar offers daily cocktail happy hours - 2 for 1 specials from 17:00 to 19:00. Our Pool Bar is associated with official Brandy Urban Cocktail Route. ... more   less 

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $216 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Reservation Options:
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#15 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Waterfront Cape Town staff and other travellers.
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Questions? Get answers from Southern Sun Waterfront Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are a nice size.”
 of 5 bubbles lindsayw747, 30 Nov 2016 | Read review
“The internet put me off, I'm not sure any TripAdvisor users would find this friendly”
 of 5 bubbles findshirley, 20 Nov 2016 | Read review
“Try and get a room with views of Waterfont”
 of 5 bubbles alastrequestgrimbo, 13 Nov 2016 | Read review
“The 7th floor is a smoking floor so if you don't like the smell of tobacco smoke avoid the 8th floor as the smell reaches that floor”
 of 5 bubbles richarda17, 12 Oct 2016 | Read review
“Helpful staff , free shuttle bus to waterfront area, spacious hotel”
 of 5 bubbles Janek741, 17 Sep 2016 | Read review
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