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    Southern Sun Waterfront Cape Town

    1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
    011 27 21 409 4000
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    24/12/2017 25/12/2017
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     6 people are viewing this hotel
    USD 214*
    USD 187*
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    Traveller (383)
    Room & Suite (225)
    Dining (51)
    Overview
    • Excellent45%
    • Very good40%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “every half hour” (40 reviews)
    “shuttle bus” (71 reviews)
    “tsogo sun” (20 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Southern Sun Waterfront Cape Town
    Special Price: Cape Town WeekendBreaks
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    Rooms
    24 Dec.25 Dec.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,082)
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    341 - 345 of 1,826 reviews

    Reviewed 8 January 2017

    Well located , comfortable and clean establishment with helpful well intentioned staff ....BUT with a Guest Relations management being one sided in defending discrepancies from some departments, and making personal remarks to guests., instead of fixing the problems.This is an unprofessional attitude.and is most disappointing...More

    Thank Ray L
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 9 January 2017

    Dear Ray L Thank you for your feedback following your stay with us I am deeply concerned with regards to your comments , although it is extremely difficult to follow up and remedy the situation , without additional information. Please could you e-mail me (...More

    Reviewed 6 January 2017 via mobile

    This hotel is amazing and very family friendly it is also close to the V&A waterfront a pizzeria and a few beaches in the area. If you're coming to Cape Town I would highly recommend staying in this hotel.

    Thank Neil R
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 8 January 2017

    Dear Neil R Thank you for your comments following your recent stay with us We are really pleased that you enjoyed our service and facilities and we look forward to welcoming you back soon Warm regards JEFF ROSENBERG General Manager

    Reviewed 5 January 2017

    Lovely hotel, near city centre and walking distance to the waterfront. The hotel also provides a shuttle service to the waterfront which is a bonus and always on time. Reasonable excursions can be arranged with the hotel (check first the price and what it includes)...More

    Review collected in partnership with Tsogo Sun Hotels
    Thank naickercassie
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 8 January 2017

    Dear naickercassie, Thank you for your feedback We are really pleased that you enjoyed your stay with us and that you found our services to your complete satisfaction Warm regards JEFF ROSENBERG General Manager

    Reviewed 5 January 2017

    On Christmas day the breakfast was chaos half the food containers was empty had to take my family to V&A to eat , Room service was a joke half the items on the menu no stock ordered crackers and cheese room service they sent toast...More

    Review collected in partnership with Tsogo Sun Hotels
    Thank 526saleema
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 8 January 2017

    Dear 526saleema, Thank you for your feedback following your recent stay with us It most certainly seems that you did not enjoy your stay with us , due to a number of factors - for which we humbly apologise. As discussed with you by my...More

    Reviewed 5 January 2017

    This is the second time I have stayed at this hotel and it did not disappoint. The decor of the hotel is beautiful and it is spotlessly clean. The staff are all very cheerful, polite and helpful. There is underground, secure parking available at a...More

    Thank hammonda
    Response from Jeff R, General Manager at Southern Sun Waterfront Cape TownResponded 8 January 2017

    Dear hammonda, Thank you for your detailed feedback We are delighted that you enjoyed your stay with us as well as all that Cape Town has to offer - we hope to welcome you back soon Warm regards JEFF ROSENBERG General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • USD 157 - USD 334 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Spa Hotel in Cape Town Central
    • #24 Business Hotel in Cape Town Central
    • #29 Family Hotel in Cape Town Central
    • #31 Romantic Hotel in Cape Town Central
    • #32 Luxury Hotel in Cape Town Central
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 537
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Orbitz, Hotels.com, TripOnline SA, Cancelon and Evoline ltd so you can book your Southern Sun Waterfront Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Western Cape >
    • Cape Town >
    • Cape Town Central
    • Also Known As
    • Southern Sun Waterfront Cape Town Hotel Cape Town Central ,
    • Cape Town Southern Sun Waterfront ,
    • Southern Sun Waterfront Cape Town South Africa
    Add Photo Photos
    Traveller (383)
    Room & Suite (225)
    Dining (51)
    Pool & Beach (21)
    Hotel & Grounds (285)
    Bathroom (26)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 110 hotels in Cape Town Central
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    17 May 2017|
    AnswerShow all 4 answers
    Response from Paul G | Reviewed this property |
    It was extremely cold when we were there so I do not think it is heated
    0
    Votes
    Travel F
    11 April 2017|
    AnswerShow all 2 answers
    Response from Jeff R | Property representative |
    Dear Travel F Regrettably our pool is not heated , but you are welcome to use the pool at our sister hotel next door , which is Warm regards Jeff Rosenberg General Manager
    0
    Votes
    JanetteGudgeon
    13 February 2017|
    AnswerShow all 2 answers
    Response from Jeff R | Property representative |
    Hi Janette, Please contact our Duty Manager on +27 71 525 9067 or +27 21 409 4000 and they can arrange to assist you We look forward to welcoming you Jeff Rosenberg General Manager
    0
    Votes
    Room Tips
    "Hotel provides transfer to Victoria every 15 minutes"
    Read review
    "No advice , we were on the next to the top floor but the lifts were plentiful so no delay issues ."
    Read review
    "You need to have a room at least a few floors up or no view but the city."
    Read review
    "Packed breakfast is good if you have an early tour"
    Read review
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