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Urban Chic Boutique Hotel

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280 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Reviewed 14 March 2014

This is a good hotel in the centre of Long Street. Stayed for 10 days. Got a room in 4th floor. Some noise during weekend nights, but less than expected. Normal for a hotel in the centre for cities. Nice and clean room. Ok bed. Best of all: A very large and relaxing bathtub, used every evening. And separate shower....

Thank AirbusTronn
London, England, United Kingdom
Reviewed 17 February 2014

Overall, a very good value hotel in the heart of Cape Town. Being on Long Street, it was bound to be noisy - especially at the weekend. Hotel staff are friendly, and non-intrusive. Reception staff were happy to assist with travel arrangements/sightseeing. Housekeeping staff deserve praise for their attention to detail, returning each evening to see if anything else was...

Thank Jamie M
Reviewed 11 February 2014

I stayed for 7 days and enjoyed. I found the staff very friendly and helpful. The rooms are 4 star , but the rest of the hotel is a 3. The noise is very very loud as you are right in the heart of long street. The music stops at around 4am. It is certainly an experience to visit Long...

1Thank Spinksy67
Bath, United Kingdom
Reviewed 23 January 2014

Other reviews I read complaining about noise were somewhat unfair, in my opinion - a tiny bit of research and a bit of common sense should tell you to expect some noise in a BUSY nightlife area; I had no real problems on that score. The room itself was impressive, as was the view (central city buildings notwithstanding). Service was...

2Thank Daniel C
Albany, New York
Reviewed 16 January 2014

We stayed at Urban Chic for the first part of our trip. We requested a room overlooking Table Mountain and found that they were very accommodating to that request. The room was very nice and a good size. The breakfast that is included is delicious; it included a number of hot and cold options and we certainly weren’t disappointed. The...

4Thank bigwillie343
Vancouver, Canada
Reviewed 9 January 2014

The hotel has been upgraded and the room and bathroom is very nice. However, if you go there you will need earplugs as the nightclubs go on all night and early morning. The first night we did not sleep at all. The second night we had earplugs which helped. The included breakfast was average nothing to rave over. I left...

1Thank Tigercruisers
Johannesburg, South Africa
Reviewed 25 December 2013

What a poor choice of hotels, no service, poor location, bad attitude from staff, no parking, not health and safety compliant..Definatly not child friendly...never never never again!!! Do not let the 4star rating fool you, in my opinion it gets nothing more then 2stars.. close this establishment and do the public a favour.

Thank harleykaplan
Siranne, General Manager at Urban Chic Boutique Hotel, responded to this review

Dear Sir You do not state in your review why you felt that it is a poor choice of hotel. When you initially complained and checked out you cited noise as the issue. You did not complain about any other issues. I would also like to state that we currently have 6 children staying with us including a 2 year...

La Lucia, KwaZulu-Natal, South Africa
Reviewed 6 December 2013

The furnishings are great. Reception service was shocking, parking signs were non existent and i am currently in my room with the equivalent of mardi gras going on outside! And i have court tomorrow and its after 10pm! NEVER AGAIN!

1Thank Nix H
UrbanChicBoutique, General Manager at Urban Chic Boutique Hotel, responded to this review

Dear Ma'am Thank you for your review We in fact do state very clearly on our website that we are surrounded by nightclubs and bars. On our home page it states “Centrally located in the bustling melting pot that is Long Street in the Cape Town CBD and surrounded by Nightclubs and Bars,” (http://urbanchic.co.za/) We also use phrases like “In...

Accra, Ghana
Reviewed 5 December 2013

My colleague and I stayed that this hotel for 12 days from the 28th of October -4th of November. This has been by far the worst experience we've both had in a hotel. With the exception of the White Receptionist lady and the Black gentleman, the rest of the staff were very rude indeed. It seems to be against the...

Thank Gladys P
UrbanChicBoutique, General Manager at Urban Chic Boutique Hotel, responded to this review

Dear Ma'am Thank you for your review I am sorry that you had such a bad experience and I am actually shocked as this is definitely not the norm. I wish you had brought this to my attention whilst you were staying with us, so that I could address it immediately and I would have definitely tried to make your...

London, United Kingdom
Reviewed 1 November 2013

We stayed in the Urban Chic Boutique Hotel and we were extremely impressed. the Staff were very attentive and helpful. The location was perfect, right near everything and close to a nightlife. Highlights were the breakfast and the bar. Our room was excellent, with great decorations and a overlooking the street and table mountain. Thank you for the wonderful stay!...

Thank mozkito

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  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Urban Chic Hotel has 20 bedrooms and luxurious en-suite bathrooms that offers everything that an overseas tourist or corporate client could want, in the form of comfort and state-of-the-art amenities. The well-appointed rooms all have air-conditioning, and wireless communication ensure instant internet access for laptop users. Our Rooms have large windows that offer breathtaking views of Table Mountain, Lions Head and Signal Hill. ... more   less 

Additional Information about Urban Chic Boutique Hotel

Address: 172 Long Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $106 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Urban Chic Boutique Hotel 4*
Number of rooms: 20
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Also Known As:
Urban Chic Boutique Hotel Cape Town, South Africa
Hotel Style:
#66 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Urban Chic Boutique Hotel staff and other travellers.
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Dubai, United Arab Emirates
5 months ago
San Francisco, California
over a year ago

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Questions? Get answers from Urban Chic Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No recommendation”
 of 5 bubbles lancem362, 19 Mar 2017 | Read review
“Choose a corner room, as near to the top as possible”
 of 5 bubbles AliNazeing, 10 Mar 2017 | Read review
“For love birds, room 303 has a comfortable king size bed and room 304 is a much more large room with twin beds. Both having a mountain view.”
 of 5 bubbles ThokozaniP, 1 Mar 2017 | Read review
“For a good nights sleep avoid rooms that face Long Street.”
  • View of Table Mountain from Hotel Room
 of 5 bubbles PaulA126, 12 Feb 2017 | Read review
“Chose rooms on the fourth floor and above for better sleep.”
 of 5 bubbles jasodan, 6 Feb 2017 | Read review
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