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Fountains Hotel

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511 Reviews from our TripAdvisor Community

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Showing 386: English reviews
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Lusaka, Zambia
Reviewed 5 days ago NEW

I have had a great stay with the fountains Hotel, my experience with some members of staff very awesome particularly Queen the chef, Grace in the restaurant, Givemore both bar and restaurant and the night Manager very helpful and excellent with engaging attitude. My Room is cleared daily and feels fresh

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Thank Chishimba
Reviewed 1 week ago via mobile

The bathroom was dirty, the room was really loud and my sheets were not white. The area is in the bank district, no restaurants around. Unsafe as well, we were even recommended not to withdraw money in the area. I can't believe this is a four star hotel. It's our fifth hotel in South Africa and by far the worse!...

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Thank tokahe
Bengaluru, India
Reviewed 1 week ago

Stayed at the Fountains hotel , cape town for from 19th March to 22nd march 2017. Excellent location ,in central cape town. The city civic centre , railway station , and the international convention centre are within 500 metres radius, Ideal place to stay if attending a conference at the international convention centre. Even the famed Victoria and Alfred waterfront&Company`s...

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Thank Dineshkamath
FountainsGM, Guest Relations Manager at Fountains Hotel, responded to this review

Dear Dineshkamath Thank you for writing such a well-rounded review, at the Fountains Hotel we appreciate all of our guests feedback so that we might improve as needed. I cannot agree more that if you are visiting the CTICC ,that the Fountains Hotel is definitely in the perfect location to enjoy your CTICC conference/expo and as you mentioned after you...

Johannesburg, South Africa
Reviewed 2 weeks ago

I stayed here of 31.03.17 out the 02.04.17. Firstly the fridge was not working in the apartment i stayed. Kitchen drain was smelling. Called and was room moved. Cleaning of room not great 909 attention to detail!! Room service was given but first refused, this is apartment not room. This was not explained with check in. Ask for dish-washing liq...

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Thank Granville2014
FountainsGM, Guest Relations Manager at Fountains Hotel, responded to this review

Dear Granville2014 Thank you for brings these concerns to our attention. We also try to meet all of our guest’s expectation and it troubles me to read that in this instance we did not meet your expectations. Please accept my most sincere apologies for inconvenience caused. I have escalated your review to the relevant parties and your concerns will be...

Sandton, South Africa
Reviewed 2 weeks ago

The apartment is very clean. It is very quiet and with all utensils and equipments.. I will definitely come back next year and recommend it to my friends and family. The main bedroom is exposed to the sun.

Review collected in partnership with this hotel
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1Thank seemae2017
FountainsGM, Guest Relations Manager at Fountains Hotel, responded to this review

Dear seemae2017 Thank you for taking the time to review the Fountains Hotel. I am so pleased to learn that you enjoyed your stay with us. Your very kind review will definitely be shared with the team . We can't wait to welcome you back next year. Kind Regards Chane Achterbergh Sales and Marketing coordinator.

Reviewed 2 weeks ago

Our team had an excellent experience at your hotel. I must commend the staff who assisted in making this week a success - Jeffton Buys and team, Justin Le bon Barume, Jason, Sipho and Phaphama, thank you so very much. We are completely impressed with the service that was rendered. All of you went out of your way to accommodate...

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Thank Naomi A
FountainsGM, Guest Relations Manager at Fountains Hotel, responded to this review

Dear Naomi A Thank you for this amazing review. At the Fountains hotel we pride ourselves on meeting all of our guest’s expectations and in this case it shows. I am so pleased to read that our incredible team met your every need and please know that your kind words will be shared with the team for their motivation and...

Pretoria, South Africa
Reviewed 3 weeks ago

Very good hotel that is centrally situated. Very good dinner and breakfast with a nice bar. Very friendly personal. Rooms are nice and roomy. There is also a gym for the sporty types. The new entrance is also very nice.

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Thank ben g
durban
Reviewed 4 weeks ago

The hotel is well positioned, with walking distance of the V&A waterfront and restaurants in the city centre. The room was a bit small, only 1 bedside table could fit next to the bed. The bathroom was large bathroom although only had a shower, Staff were very friendly and food/drink prices reasonable other than R170 for breakfast. Overall good value...

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Thank nigeldurban
FountainsGM, Guest Relations Manager at Fountains Hotel, responded to this review

Dear Nigeldurban Thank you for your feedback on your stay with us. I do agree that the fountains Hotel is perfectly located with shops, restaurants and a stone through away from the waterfront it make seeing Cape Town rather easy. Please know that your kind words towards the staff will be shared with them for their motivation and consideration. We...

Woking, United Kingdom
Reviewed 11 March 2017

The hotel is very well placed for the Waterfront and Exhibition Centre, so for business it's great. The actual facilities are ok, if a little dated - although the gym really can't be called one as it's just a room with a few free weights in it. Bar and breakfast were both good and very friendly.

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Thank Richard M
Newcastle, Australia
Reviewed 20 February 2017

Very nicely located and rooms have all your basic needs including mini fridge . Beds are really comfy too . Bar staff and Check in staff were super friendly and helpful .I was however incredibly disappointed that there was no mention in the rooms of Cape Town's water crisis -a little note asking guests to be aware of their water...

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Thank travelling10151
FountainsGM, Guest Relations Manager at Fountains Hotel, responded to this review

Dear travelling10151 Thank you for taking the time to review our hotel. I am so pleased to see that you enjoyed your stay at the Fountains Hotel. The Hotel is definitely perfectly located for any urban traveler and your kind word towards the staff will be shared with them for their motivation and consideration. As for the water saving notice...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Located in downtown Cape Town, within walking distance of the city’s many attractions, the Fountains Hotel offers all the services and facilities you would expect from an inner-city hotel. A gym, pool, bar, buffet restaurant with a terrace and the friendliest staff in town, all contribute to make the Fountains Hotel a luxury home away from home. Do make use of our FREE internet of 100MB daily.The City of Cape Town boasts a wide range of attractions. These include three World Heritage Sites, a diverse mix of cultural, historical and heritage sites, outdoor and leisure activities, entertainment, nature and environment, and of course, luxury wining and dining.But when all the exploration, sight-seeing and shopping have worn you out, the Fountains Hotel will accept you with open arms. The reception at the hotel is a welcoming space, furnished with couches to create a relaxation area. Those who would like to keep an eye on the work side of things, can turn to the hotel’sbusiness centre.Friendly and knowledgeable staff offer a full concierge service and can refer guests to the tourism centre, which is also located in the lobby. This centre is equipped with flyers and information about all the popular tours and destinations in and around Cape Town. The multi-lingual staff can also help with any bookings that need to be made.The Fountains Hotel is a secure establishment. We have qualified staff and a security station at each entry point of the hotel to ensure that our guests remain safe. Three levels of underground parking provide secure parking for our guests.24-hour room service is also available ... more   less 

Additional Information about Fountains Hotel

Address: 1 Saint Georges Mall Street | cnr. Heerengracht & Hans Strydom, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $118 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fountains Hotel 4*
Number of rooms: 156
Reservation Options:
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Also Known As:
Fountains Hotel Cape Town, South Africa
Fountains Cape Town
Hotel Style:
#63 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Fountains Hotel staff and other travellers.
4 questions
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5 months ago

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Questions? Get answers from Fountains Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the table mountains very refreshing and gives a peace of mind”
Chishimba, 20 Apr 2017 | Read review
“Higher floors have less A/C unit noise”
, 7 Apr 2017 | Read review
“Rooms with a view are more expensive otherwise the view is a close concrete wall. As only in the room at night we did not open our curtains”
nigeldurban, 23 Mar 2017 | Read review
“rooms on the north face table mountain”
mothibitsheps, 16 Feb 2017 | Read review
“Ask for a mountain view on a higher floor.”
Jnine7-7-7, 12 Feb 2017 | Read review
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