Protea Hotel Cape Town North Wharf
414 reviews
#49 of 125 Hotels in Cape Town Central
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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Protea Hotel Cape Town North Wharf
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#49 of 125 hotels in Cape Town Central
Location
Cleanliness
Service
Value
Protea Hotel North Wharf, Waterfront is a 4 star hotel within walking distance of the Victoria & Alfred Waterfront, Cape Town CBD and the Cape Town International Convention Centre. Its secure, central city location makes it ideal for conference, business and leisure travellers wanting to explore Cape Town and its surrounds. Even a beach holiday in Cape Town is possible from this ideal location. Offering luxury apartment style accommodation in the heart of Cape Town City in the form of spacious apartments and suites, the Hotel also has 2 Penthouse Suites with stunning views of the sea. All rooms have full self-catering options. Eat breakfast like a king at the North Wharf Restaurant, where a full English breakfast buffet is served daily. Light meals are also available during the day. For those who enjoy their exercise we have a 24 hour gym as well as a pool on the roof top.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Airport transportation
Parking
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
Location
Full view
99Great for walkers
Grade: 99 out of 100
80Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
414Reviews18Q+A78Room tips
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Popular mentions
The service here was great and the staff was extremely kind and welcoming,they suggested phenomenal places they thought we'd like to see which was helpful for us first timers. They made it a wonderful stay and the one the one that stood out the most was Mohamed he really went out of his way to help and provided such great service.
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Date of stay: February 2021Trip type: Travelled with family
Helpful
This hotel doesn't understand what customer service is or valuing your customers. For two days they've been drilling the walls next door to our room from morning until about 16:00, woke my kids up, we can't hear each other talk, it is so awful. The hotel didn't bother to inform is that they will be doing this drilling work. When I complained they told me private residents can do what ever renovations they like during the week. So stuff us ordinary guests who endure this painful noise for almost entire stay! Their attitude is something else. The manager himself was not helpful at all. I asked to be moved to another room, they offered one room exact spot but 2 floors up. That didn't help the excruciating noise. And then we tried to go up to the pool deck to escape the noise and the pool looked like it was last cleaned before level 5 lockdown. The days we chose to stay in were the worst. When you call for housekeeping they tell you they've knocked off, so no service for you. I'll never use this hotel again.…
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Date of stay: November 2020Trip type: Travelled with family
Helpful
Response from Zee Ismail, General Manager at Protea Hotel Cape Town North Wharf
Responded 17 Nov 2020
Dear 898tmonyana, Thank you for choosing to stay at the Protea Hotel Cape Town North Wharf and providing your honest feedback on Tripadvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this kind of service delivery and noise issues from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Sincerely, ZEE ISMAIL General Manager Protea Hotel by Marriott Cape Town North Wharf
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Hotel is consistent with what you would expect from a Marriott Courtyard type of hotel with the difference being they have a full restaurant and bar next to lobby area. The staff was very nice and helpful. If you are doing the waterfront area this is about 10-13 minutes walking. I would. Or do this at night but did it several times during the day. Only real complaint was the outsidenoise from the courtyard area below. Not sure if they were homeless people or drunk idiots but it went on for hours each night.
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Date of stay: March 2020Trip type: Travelled as a couple
2 Helpful votes
Helpful
I was welcomed by a friendly security lady, she asked for my surname then showed me where to park, she went further and offered to arrange someone to assist with the luggage, told her I would manage. As I get to the reception they already had my check in papers ready and received a great welcome. The rooms are something else ‘ home from home’ you have everything that you will normally have in your own house. Fast forward breakfast area very welcoming, the staff there goes an extra mile, the next morning already they new my preferences. Excellent job
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Date of stay: February 2020Trip type: Travelled on business
Helpful
Response from Zee I, General Manager at Protea Hotel Cape Town North Wharf
Responded 6 Feb 2020
Dear joycemoloi, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay. Thank you for staying at the Protea Hotel Cape Town North Wharf and we hope you choose to create more memories here whenever your travels bring you back to Cape Town. Best regards, Zee Ismail General Manager
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A nice, clean and spacious apartment to kick start our trip of South Africa. Breakfast was lovely and the staff couldn’t do enough to help! Also it is only a 10-15 minute stroll to the V&A waterfront! Not luxurious but just what we needed for our short stay!
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Date of stay: January 2020
Helpful
Response from Zee I, General Manager at Protea Hotel Cape Town North Wharf
Responded 8 Jan 2020
Dear Tobykins1986, We are delighted to have been your chosen hotel during your recent stay in Cape Town. It was truly a pleasure to serve you. We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Protea Hotel Cape Town North Wharf and we hope you choose to create more memories with us whenever your travels bring you back to Cape Town. Sincerely, ZEE ISMAIL General Manager
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PRICE RANGE
USD 115 - USD 247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
protea hotel cape town
FORMERLY KNOWN AS
Protea Hotel by Marriott Cape Town North Wharf
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
55
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Claim Your Listing Frequently Asked Questions about Protea Hotel Cape Town North Wharf
Which popular attractions are close to Protea Hotel Cape Town North Wharf?
Nearby attractions include Shimansky Jewellers Rockwell (0.4 km), First Diamonds (0.4 km), and Cocoon (0.5 km).
What are some of the property amenities at Protea Hotel Cape Town North Wharf?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Protea Hotel Cape Town North Wharf?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Protea Hotel Cape Town North Wharf?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Protea Hotel Cape Town North Wharf?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Protea Hotel Cape Town North Wharf?
Conveniently located restaurants include Hemelhuijs, Col'Cacchio Foreshore, and Villa 47.
Are there opportunities to exercise at Protea Hotel Cape Town North Wharf?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Protea Hotel Cape Town North Wharf have an airport shuttle?
Yes, Protea Hotel Cape Town North Wharf offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Protea Hotel Cape Town North Wharf located near the city centre?
Yes, it is 0.2 km away from the centre of Cape Town Central.
Are any cleaning services offered at Protea Hotel Cape Town North Wharf?
Yes, dry cleaning and laundry service are offered to guests.
Does Protea Hotel Cape Town North Wharf offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.